Hotel Rooms with Balcony in North Colorado Springs

"The service was okay, the room was fine, but the breakfast was a joke. The pancake machine barely worked and it hadn't been cleaned properly. My husband tried to fix it, so that's how we knew it wasn't cleaned. There were no fresh fruit and the sausage patties were overcooked, tasted like jerky. The juice machine had refill on everything, except cranberry. On the second day, the eggs were gone after an hour, no more extra and breakfast is suppose to be from 6-9, so there should have been more. The pool, hot tub and the gym were all unavailable. They said it should take 3 days but it hadn't been working since the 16th, so no clue what they were doing to fix it. The gym looked like it just needed to be clean because there were towels tossed all over the floor, so i don't understand why they closed it. Also, the sink and bathtub in our room kept flooding water so the drains need to be fixed. You could tell this place wasn't maintained at all. Would not recommend staying here."

"This Hotel was very elegant and beautiful. The king size corner room was spacious and comfy. My family and I definitely had a great stay. The staff were courteous and very hospitable . The lobby area and bar was elegant and cozy . "

"The hotel is just older and needs upgraded. The shower hardly has any water pressure and gets extremely hot randomly over and over again. Shower curtain is yellow. Pray you do not get put next to a room with a dog because there was a dog next to us that barked all hours of the day and night. Also we reserved the room for 5 people and when asked for new towels we were only given 1 towel..... one night one of the little kids threw up in bed, we asked if we could get new bedding to make up the bed and they said not until 7am... so a 3 year old was expected ro sleep without blankets all night. Just odd things happened throughout our stay. Breakfast is also not very good. "

"Great stay; some remodeling was being done, and the elevators gave everyone issues."

"Clean room, good breakfast, great customer service!"

"I can't say enough good about this hotel. My sister and I travel every year together for our birthdays and this has been the best hotel by far! First, the view is amazing! It is conveniently located to everything. Then, the staff are amazing! Mary Beth, the concierge, was so friendly and helpful! Gavin, a valet, was also so friendly and helpful- gave us some great recommendations for local restaurants! The rooms are wonderful- so clean and comfortable! This hotel thought of everything- it has all the extras and more!! I recommend it 100%!! You will not regret it! "

"The staff went above and beyond for our stay and found my sons build a bear he lost by the fire place. We always come back here every spring break. "