Hotel berdekatan North Chagrin Reservation

"The room is clean and staff friendly. No problem parking. The restaurant serves great food and the pastries were delicious. Only disappointment was that breakfast was $15.99. The breakfast was no different than other hotels that offer it free. Ssfe and secure place. "

"Staff was polite and helpful. Room was clean. Bed comfortable. Bar/restaurant closes early, so we couldn’t utilize it. Pool/gym was also closed for renovations. Bathroom was clean but missing attention to detail and/or requiring maintenance. Faucet handles backwards, shower faucet needs replaced, grout needs work. "

"Good value for the money. Could have been cleaner and better maintained, but it was fine and we slept ok."

"Our room was quite small. The pool was cold and the hot tub is permanently closed. Disappointing since it was spring break & the entire reason for booking was for those amenities. "

"Clean, comfortable, pleasant. Didn’t try breakfast, but the hotel just made sense."

"Another guest told us the heat went out on their floor. The bar closes at 10pm ??? What? Staff just mediocre , rooms need to be inspected better by head housekeeper We cleaned out on room "

"Was just overall a good stay. Nice and quiet! "

"Very comfortable hotel ! Position is amazing close to supermarkets and restaurants! Sharlene at reception goes above and beyond to help! Management are average but overall would recommend this hotel "

"This is a wedding venue mostly but they do make rooms available to guests during the week and off peak periods. The entrance to the property threw me as it was behind the parking lot of a defunct closed strip mall and at first, I wasn’t sure the approach was taking me to the right place.. when you arrive and park, there is a 24/7 lobby that is not staffed, there I found a basket with an envelope and my name on it which contained a passcode to the common area and my room. I was the only one...

"Room should’ve been a little clear, but overall very nice. Breakfast was excellent. Parking was easy. Employees seem to be very friendly and well-versed in what they were doing."

"Great deluxe room at a small surcharge. Very clean and pleasant, great location. "

"Breakfast was great. Parking was convenient."

"It was a true joy to stay at this property. Everyone on the staff was very kind, courteous, and extremely helpful. Very convenient having one of the best restaurants and bars on location. Bar tender Leonard was fun to speak with and great at recommending new things to try…I truly enjoyed my evenings speaking with him and enjoying the drinks he made, THANK YOU!! I highly recommend staying here if you have the opportunity. If you aren’t able to, I would still try and make it out for an...

"i went at check in said room wont be ready till later gave me keys i came back key didnt work the desk said they upgraded me went to new room it was dirty dust and stains everywhere and was loud all night there is no pool or breakfast like it say i tried 2 complain they would not even give me 69b⁶t⅚"

"Our first room smelled horrible. But when I went to the front seat she gave us an up graded room and it was much better. It’s ok for a night but more then that I would look for something a little better."

"The gentleman that checked us in was friendly. The room was a little dirty with stains on the ceiling and walls. The shower drain was clogged. The biggest issue was the visitors upstairs were extremely loud. I’m guessing this is a typical expectation from the hotel because they have you sign a waiver on the weekend saying you will be kicked out if you are too loud. "

"Our stay was amazing! The staff was so nice ! The breakfast was awesome! We used the pool and work out room. Will definitely stay here again."

"Breakfast extends one hour"

"My favorite hotel in the Cleveland area. Everything about it is 10/10. The staff have outstanding customer service. They are so friendly and welcoming. The pool and hot tub area is very clean and relaxing. Gym is very nice. Laundry facility is extremely useful, I appreciate that it accepts Apple Pay. Good breakfast. Best of all, they have clean, spacious, comfortable rooms. I joke with people and say I wish I could live there, LOL. Really it’s the best - you won’t regret staying here! "

"I could gave it 1 star because I had to. This was the absolute worst place I've ever stayed at. Nothing in the room was cleaned. Toilet was a mess. The bathroom door frame was half broken. Durty walls. There were even receipts left in the drawers. We had to wipe it down with clorox wipes and it was disgusting. A room in that kind of condition had no business being rented out. Inexplicable conditions. Unacceptable. "