Hotel Keluarga di Niantic

"Never checked our room for a two night stay. I was ok with not making bed but clean towels would have been nice. This is the second time we have stayed here and had no cleaning or fresh towels"

"My mother had an emergency trauma surgery 3 weeks prior to our stay. We purchased the travel protection insurance. The hotel nor Expedia would change the date of our stay even with the travel protection that was purchased. They were rude, unempathetic and told my mom that they needed medical documentation for proof of a refund, which is a HIPPA violation. My mother and I lost out on our beach stay at this hotel. My mother still has about 5 weeks recovery ahead of her. This is the most...

"very old room with mold smell. bathroom not clean."

"I had a 1 night stay with my son for a soccer tournament. Overall had a pleasant experience."

"It was a place to stay for two nights, and it was quiet. I stayed on the 2nd (top) floor. It is a basic motel, with parking immediately in front of the rooms. No amenities, and nothing nearby (walking distance) for dinner/snacks/drinks."

"First of all, there were not many staff members who knew what they were doing. You could ask a question and they didn’t know the answer. We asked for sugar for our coffee and they brought cream. We asked for more regular coffee and we got decaf. We called for room service and breakfast was overcooked and had no flavor. We had a few glasses to be taken and they left them for days. It wasn’t as clean as I wanted especially for a Hilton. The room temperature was too hot. We turned it down and it...

"Great breakfast!"

"The halls in this place smell musty smelling."