Hotels near Newgate

"Hotel is in a good place to get into the city and if you want to go to the races. However, apart from that; we found it very disappointing for a 4* hotel. We checked in at 9pm - got given the key card and told to go in the elevators and nothing else. Had to ask breakfast times and where it was. Didn’t get told check out time. The continental breakfast is not good. You get an option of 1 item off a set menu - no substitutes/changes to the menu. Only get 1 hot drink provided and then have to pay if you wish for any more; same with a cold drink. Takes ages to turn up which on a city break isn’t helpful. The 2nd item is fruit but only whole fruit from a basket. Windows in room don’t open and A/C does not keep the room cool so had a couple of hot evenings to sleep through. Bed was well used and had a large dip in it. You roll sideways to the edge of the bed during the night. We advised our “issues” on check out but were just told okay thanks for staying. On a positive note the cleaners did a great job. "

"Everything really good. Just think parking should be free if at hotel."

"The location was perfect to Chester town centre. The hotel was value for money. The breakfast was fit for purpose . There is now a charge for parking which has been introduced since my last visit. Even so it’s still good value. Would definitely use this hotel again when I visit Chester again"

"Great place"

"Another great stay always our favourite"

"The room was nice, bed was comfy. Location of hotel was excellent. Very strange to note - only one teaspoon was supplied per room. I asked housekeeping for a second and was told that they weren't carried on their trolly. She was polite and apologetic, but I just thought it was odd. It wouldn't stop me from returning. "

"Excellent staff very helpful and gave us plenty of places to see "

"Beautiful room very big lovely decor and super comfy bed , absolutely immaculate. Bathroom was beautiful decor and had bath and shower . Was kept well informed, staff I spoke to were lovely, very helpful, friendly and offered to do anything they could . Parking a bonus and only a short walk to the town . Will definitely return . "

"Clean room and hotel. Breakfast was really good. Bed was very soft and comfy. Only downside was I had placed a breakfast card on my door at 11.30pm to have a breakfast tray delivered in the morning and the card was not taken."