Situated near Chinatown, Whites Hotel offers a unique blend of charm and modern comfort. Savor the flavors at Bar Blanc, relax by the fireplace in the lobby or unwind on the garden terrace. With helpful staff, free WiFi and self parking.
Located in Jesmond, a neighbourhood in Newcastle-upon-Tyne, Whites Hotel is near a metro station. Tyne Bridge and Castle Keep are notable landmarks, and travellers looking to shop may want to visit Chinatown. Looking to enjoy an event or a match while in town? See what's going on at St. James' Park. Visit our Newcastle-upon-Tyne travel guide
Located close to St. James' Park and Quayside, Whites Hotel provides free on-the-go breakfast, a free manager's reception and a terrace. The on-site local cuisine restaurant, Bar Blanc, offers lunch, dinner and happy hour. In addition to a garden and a fireplace in reception, guests can connect to free in-room WiFi.
You'll also find perks such as:
Free self-parking
Express check-out, 1 meeting room and a banquet hall
Free newspapers, a 24-hour front desk and a front desk safe
Guest reviews give top marks for the helpful staff
Room features
All rooms are individually furnished, and boast comforts such as bathrobes, as well as perks such as late-night room service and free WiFi.
Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
2 bars/lounges
A restaurant
Free manager's reception
Restaurants on site
Bar Blanc
Things to do
TV in common areas
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk
Guest services
Housekeeping on request
Tour and ticket assistance
Business services
Meeting room
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
1 building
2 floors
Banquet hall
Designated smoking areas
Fireplace in lobby
Victorian architecture
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Dressing gowns
Free toiletries
Hair dryer (on request)
Private bathroom
Towels provided
Entertainment
Flat-screen TV with cable/satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Late-night room service
More
Desk
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age - 16
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: GBP 50 per stay
Administrative fee: GBP 35.61 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Early check-in fee: GBP 10 (subject to availability)
Late check-out fee: GBP 10 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have any lifts
Parking height restrictions apply
Property is also known as
Whites Hotel Newcastle-upon-Tyne
Whites Newcastle-upon-Tyne
Whites Hotel Hotel
Whites Hotel Newcastle-upon-Tyne
Whites Hotel Hotel Newcastle-upon-Tyne
Frequently asked questions
Is Whites Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Whites Hotel?
As of 8 Mar 2026, prices found for a 1-night stay for 2 adults at Whites Hotel on 11 Mar 2026 start from RM202, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Whites Hotel?
Self-parking is free at this property.
What time is check-in at Whites Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Early check-in is available for a fee of GBP 10 (subject to availability).
What time is check-out at Whites Hotel?
Checkout is at 11:00 AM. Late checkout is available for GBP 10 (subject to availability).
Where is Whites Hotel located?
Located in Jesmond, this hotel is within 2 mi (3 km) of Chinatown, St. James' Park and Quayside. Castle Keep and Tyne Bridge are also within 2 mi (3 km). West Jesmond Station is 9 minutes by foot and Jesmond Station is 11 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Whites Hotel Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
7.8
Location
7.8
Staff & service
6.2
Property conditions & facilities
Rating 10 - Excellent. 72 out of 354 reviews
10 - Excellent
72
Rating 8 - Good. 118 out of 354 reviews
8 - Good
118
Rating 6 - Okay. 90 out of 354 reviews
6 - Okay
90
Rating 4 - Poor. 37 out of 354 reviews
4 - Poor
37
Rating 2 - Terrible. 37 out of 354 reviews
2 - Terrible
37
Reviews
10/10 Excellent
Paul
13 Nov 2025
Liked: Cleanliness, staff & service, amenities
Clean room, staff very friendly and helpful
Paul
Stayed 3 nights in Nov 2025
6/10 Okay
andrew
17 Nov 2025
Liked: Staff & service
Fairly standard twin room. Décor and facilities a bit dated perhaps but clean and quite acceptable for one night stay or weekend away. Continental breakfast little more than bread and cereal. Busy local bar on ground floor. 10 minutes from nearest Metro or perhaps 25-30 from the city centre.
Friendly staff. Great location. A very 'down at heel' establishment, I'm afraid. The most uncomfortable bed and shabbiest room that I have stayed in ever.
Very clean. Maybe some pillows could be replaced soon. Friendly and helpful staff. Breakfast offered. Close to the city centre
Verified traveller
Stayed 2 nights in May 2024
8/10 Good
Maureen
30 May 2024
Liked: Cleanliness, staff & service
I liked the TV and WIFI, and the bed was comfortable.
I found the shower hard to manage. The room was a bit shabby and the noise from the bar downstairs was loud but it all went quiet at 11 when it closed.
The staff were polite and helpful, though I arrived late. Single room was quiet, all necessary items there. Good value. Could have had a large breakfast of toast and pancakes.
Jane
Stayed 1 night in Sep 2023
8/10 Good
Nicola
31 Dec 2023
Liked: Cleanliness, staff & service
For the price it was excellent value
The heating didn’t work in our room (hot water and shower did work and shower was lovely) but we did have a heater which worked a treat.
There was complimentary breakfast bag and free coffee machine in the morning
Nicola
Stayed 1 night in Dec 2023
6/10 Okay
Ashleigh
25 Nov 2024
Liked: Staff & service
Disliked: Cleanliness
The room was adequate and provided what it needed. The bathroom was definitely not cleaned properly in a long time with a buildup of mould in the caulking and behind taps. Be mindful when booking that the bar downstairs is popular with a student party crowd (not too unusual with the area) so the music is loud until the early morning. Overall not a bad stay just not a great stay.
Ashleigh
Stayed 2 nights in Nov 2024
6/10 Okay
Richard
13 Apr 2025
Liked: Staff & service
Disliked: Property conditions & facilities
when we arrived the staff were very nice. went up to our room and very small especially bathroom shower was very poir was getting outside the shower cubicle wet. when in the shower the floor was very slippy. went to open toilet door and the handle came off as was just hanging on with 1 screw. contenental breakfast was disapointing didnt offer soya milk for allergies as i need this milk.
Brilliant staff, delapedated rooms with falling off skirting, ceiling tiles and bath seals which make a proper clean impossible. Stuff were kind and responsive and moved us to a slightly less than terrible room. Only stay if you don't mind exceptionally loud banging music. To be fair it switches off completely at 11 but up until then very noisy.
Julie
Stayed 2 nights in Apr 2024
8/10 Good
Verified traveller
18 Dec 2023
Liked: Cleanliness, staff & service, room comfort
Loyal customer worried about building stability
I'm very familiar with the area and it's a great one. I stayed in a single bed room this time and it was lovely, efficient and clean as per usual (albeit it's not the most modern fittings).
This time around however I was genuinely worried about how stable the room was as the room moved a lot as I walked across the floor and I noticed a lot of jaunty angles in the plaster. It was enough motion to make me feel dizzy and somewhat sick. I'd hate for this hotel to have some sort of instability.
The staff were lovely but that is about the only thing good about this hotel.
I know i picked a cheeper option so that’s on me but the bathtub was dirty from the previous occupant the curtains were broken so every morning would get hit with the sun. You can also here every single thing through the walls, water is especially bad any time someone uses the loo or goes for a shower you can here it like it’s in your bedroom. The bed im sure the mattress hasn’t been updated in years as it’s hard as a rock.
Very outdated although i wouldn’t usually care about the design the hallway leading up to the rooms smells so musty.
I ate on the first night i was there they were out of fish and chips so had the scampi although it was more like rock pellets and inedible.
I’d say this hotel is good if your a party goer and just want a cheep night to stay but if your just visiting friends and family like i was go for the slightly more expensive option.
First the good stuff, the staff were lovely and helpful. The onsite bar is really good in the evening. On arrival, we were asked for a £50 safety bond to Guarantee we didnt damage the room! Our first room was not good, dirty marks on the wall, and tiny. On asking, we were shown another which was also small. Third attempt was a bigger room. By this time, we were fed up and agreed to stay after considering leaving. Continental breakfast is a toaster, bread, pancakes and a small bowl of assorted fruit. In short, this is a hotel crying out for modernisation and some TLC in a prime location too. Do this and we would consider returning but until then, sorry just cant.
If I had really understood what the hotel was like I would have chosen somewhere else. I was in the area overnight to visit my son at university and it was not suitable for me at all. The hotel is above a sports bar. The restaurant is located in the bar so it's not a great place in the afternoon or evening, especially for a female travelling alone. The room was so small that there was no door on the bathroom in my bedroom, so I got a great view of the toilet from my bed. The wallpaper above the bed was peeling. The walls were extremely thin. It wasn't an experience I want to repeat. The night staff were very helpful and friendly, though, and the room was clean.
Verified traveller
Stayed 1 night in Nov 2023
6/10 Okay
Emma
12 Sept 2023
Liked: Staff & service
Disliked: Cleanliness
Business trip
The staff were very friendly and helpful and the room was clean but a bit tired with wallpaper peeling and a phone line not yet properly installed creating a trip hazard as you walked in. The tea spoon of the room’s coffee set had already been used as it was covered in a sticky coffee residue. Breakfast was a bit lacking - toast, a small selection of yoghurts, flapjack and some cut melon. Both juice dispensers were empty and an offering of cereal would have been nice. In fairness the hotel was at capacity for the Great North Run so I might just have been in a room that’s normally less used and due a refresh - it was otherwise quite comfortable.
I can’t grumble for the price and it did the job for a business trip.
Emma
Stayed 1 night in Sep 2023
8/10 Good
Jonathan
16 Jun 2024
Liked: Staff & service, room comfort
Average hotel close to city centre.
Ok for a 1 night stay. Staff seemed friendly enough. Room whilst generally clean and bed comfortable was in need of a makeover. There were dusty areas in the corners of the carpet and the shower cubical leaked, as there was no where to hang towel whilst in shower put on floor outside and it got soaking wet. Guess you get what you pay for. Had to pay a £50 security deposit whilst this was made clear when booking I have never been asked to do this before and I have stayed in many many hotels. Also very inflexible with parking. Wanted to pop and get coffee in the. Morning but was told car had to be removed by 11 else I would get a parking fine. Couldn’t even extend for an hour. Close to city centre.
Don't bother of you value sleep. Being situated right over a bar, not to mention the whole of Osborne road is literally lined with clubs & hotels, you will not get much sleep at all. Loud music below you until 11pm, people yelling outside and someone constantly slamming doors will be what you can expect. The staff are lovely & I received a warm welcome but they can do little for the noise. Bring earplugs!! £50 deposit required upon entry in case of damage to the room although the room is very outdated and falling apart anyways so not sure you could damage it much further (see pics). Bed & bedding was lovely & clean. The rest has clearly been attempted to be cleaned, but at this point it's just glossing over the cracks. Would describe this hotel as "extremely budget" and wouldn't recommend.
Edit: was moved rooms when i complained and the noise from the bar & dj was a lot less however noisy neighbouring rooms meant I still got little sleep. Shower was not clean & riddled with black mold.