Free daily buffet breakfast

Reviews of Hampton Inn & Suites Wilmington Christiana

2.5 out of 5
Hampton Inn & Suites Wilmington Christiana
1008 Old Churchmans Road, Newark, DE

Reviews

8.6

Excellent

Rating 10 - Excellent. 563 out of 1003 reviews" "
Rating 8 - Good. 262 out of 1003 reviews" "
Rating 6 - Okay. 79 out of 1003 reviews" "
Rating 4 - Poor. 59 out of 1003 reviews" "
Rating 2 - Terrible. 40 out of 1003 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness
Nice area but shower was not good. The shower door would not move well when I tried to close it. The shower head was difficult to reach to adjust shower spray. Not that many towels in the room and they were kinda small.
Stayed 1 night in May 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel. Only black mark was a smoke alarm going off at 1:30 AM. A false alarm.
Stayed 4 nights in May 2024

6/10 Okay

Janet

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was no soap or conditioner in the shower. Just 2 shampoos and an empty soap bottle. The bathroom door needs to be shaved down. It was hard to open and close and made a horrible noise rubbing against the floor.
Stayed 1 night in May 2024
Response from Renee T. on 8 May 2024
Thank you for taking the time to complete a review after your recent visit and I'm so sorry to hear about the issues with your bathroom amenities and door. Please know that all comments are shared with the appropriate Managers and we will be sure to address the concerns you have reported. We appreciate your feedback and hope that you will give us another opportunity to host a future visit.

6/10 Okay

Brandy

Travelled with family
Liked: Staff & service, amenities
This property was not horrible. I could smell there was mildew in the duct system, as a result, the pillows had a faint smell of mildew. There were permanent stains all throughout the shower and come kind of stain on the ground in front of one of the beds. Breakfast was a great spread that was included in the price. I wished they had other meat options other than pork sausage. The indoor pool was a great touch, however, water was cloudy. The staff was very friendly, welcoming, and accommodating.
Stayed 1 night in May 2024
Response from Renee T. on 7 May 2024
Thank you for submitting a review after your recent stay with us. We welcome all comments and critiques of our facility and you can rest assured that this information is shared with all Team Members. We realize that our Guests have options when selecting a hotel and our desire is that you will give us another opportunity. We appreciate your feedback and look forward to hosting your next visit to our area.

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Room was very clean. Staff was lovely.
Stayed 1 night in May 2024
Response from Renee T. on 7 May 2024
Thank you for your rating and kind comments. We appreciate your feedback.

4/10 Poor

Sherry

Liked: Cleanliness, property conditions & facilities
Breakfast was horrible. White sausage patties that looked raw. The tooster didn't toost the bagels. After 5 minutes we gabe up. I asked for an extra blanket but instead received 2 king size fitted sheets. No safes in the room.
Stayed 1 night in May 2024
Response from Renee T. on 7 May 2024
Thank you for taking the time to rate our hotel and provide additional comments about your stay. I'm so sorry to hear that your visit was not pleasant and I offer my sincerest apologies for the experiences you have reported. Please know that our goal is to provide the best possible amenities and services to all of our guests and we appreciate your feedback and for sharing your concerns with us.

10/10 Excellent

Lucy, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect in the room. The only thing they should change. Is the shades 1 too much light comes in. And it’s to see thru. Not good
Stayed 1 night in Apr 2024
Response from Renee T. on 30 Apr 2024
Thank you for taking the time to complete a review after your recent stay with us and it's great to hear that you enjoyed your visit. We certainly welcome your comments and appreciate your feedback.

10/10 Excellent

Hunter

Travelled with family
Liked: Property conditions & facilities
grest
Stayed 1 night in Apr 2024
Response from Renee T. on 26 Apr 2024
Thank you for your rating. We truly appreciate your feedback

8/10 Good

Jessica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast and nice location
Stayed 1 night in Apr 2024
Response from Renee T. on 26 Apr 2024
Thank you so much for your rating. We welcome all comments from our guests, as it helps us to learn more about your experiences. Your feedback is greatly appreciated and we look forward to hosting your next trip to our area.

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk employees were very helpful and friendly.
Stayed 1 night in Apr 2024
Response from Renee T. on 23 Apr 2024
Thank you for taking the time to submit a rating and review after your recent visit with us. We welcome all Guest comments and certainly appreciate your feedback.

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Renee T. on 23 Apr 2024
Thank you for your rating. We truly appreciate your feedback!

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024
Response from Renee T. on 15 Apr 2024
Thank you for your rating and kind comments. It was a pleasure having you as our guest and we look forward to seeing you again, should your travels bring you back our way!

10/10 Excellent

Horace

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All was good as I expect from Hampton Inns
Stayed 1 night in Apr 2024
Response from Renee T. on 15 Apr 2024
Thank yo uso much for choosing our Hampton during your visit to Newark, DE. It was a pleasure serving as your host hotel and it's great to hear that you enjoyed your visit.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5 would stay again.
Stayed 1 night in Apr 2024
Response from Renee T. on 11 Apr 2024
Thank you for your rating. We appreciate the feedback.

6/10 Okay

Robert, danvers

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast; terrific staff. Clean rooms. Derelict motel next door was an eyesore; parking-lot and shopping-center views from room were depressing.
Stayed 2 nights in Apr 2024
Response from Renee T. on 8 Apr 2024
Thank you for taking the time to complete a review after your recent visit. We certainly welcome and appreciate all comments and your feedback.

10/10 Excellent

Yvonne

Liked: Cleanliness
Loved it, nice and clean. Great nights sleep
Stayed 1 night in Apr 2024
Response from Renee T on 9 Apr 2024
Thank you so much for your rating and comments. We are so very happy hearing that you enjoyed your visit and we truly appreciate your feedback!

10/10 Excellent

Giovanna

Stayed 1 night in Feb 2024
Response from Renee T. on 8 Apr 2024
Thank you for taking the time to rate our hotel after your recent visit. Your feedback is greatly appreciated.

10/10 Excellent

Nyona, Wilmington

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Mar 2024
Response from Renee T on 8 Apr 2024
Thank you for your rating. We appreciate the feedback!

10/10 Excellent

Tyrell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Renee T. on 1 Apr 2024
Thank you for taking the time to complete a review after your visit at our Hampton. We appreciate your feedback and look forward to seeing you again in the future.

10/10 Excellent

Anne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Free breakfast. Pool is great for family stay. Called in for a tissue box and it was never brought up .. thought that was quite average of the staff but wouldn't deter me from booking again.
Stayed 1 night in Mar 2024
Response from Renee T. on 29 Mar 2024
Thank you for your rating and review comments. We certainly try our best to exceed your expectations with our guest services and I'm so sorry to hear that we missed the mark with your request. Please know that we appreciate your feedback and loyalty to the Hampton brand and hope to see you again in the future!

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were just stopping for the night on the way home. The room was great and the handicapped shower was the best. Best shower I've been able to take since Halloween (I had surgery on a broken ankle that day and haven't had a decent shower since then).
Stayed 1 night in Mar 2024
Response from Renee T. on 29 Mar 2024
Thank you for taking the time to complete an online review and I hope you're a mending well after your surgery. It is great to hear that you enjoyed your visit with us and we look forward to seeing you the next time you're in our area.

8/10 Good

Antoinette

Travelled with family and small children
Liked: Amenities
Having a great time
Stayed 1 night in Mar 2024
Response from Renee T. on 25 Mar 2024
Thank you for rating our hotel and taking the time to provide additional comments. We welcome all guest comments and truly appreciate your feedback.

10/10 Excellent

Thushy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Renee T. on 25 Mar 2024
Thank you for your rating! We certainly welcome all guest comments and appreciate your feedback.

10/10 Excellent

Melissa, Wilmington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my room! It was clean and open. Bed was very comfortable for me. It was conveniently located for what I wanted to do on my vacation. Staff was very friendly and accomodating.
Stayed 4 nights in Mar 2024
Response from Renee T. on 19 Mar 2024
Thank you for taking the time to complete an Expedia review after your recent visit and it's great to hear that you loved your room! We certainly appreciate your feedback and hope to see you again soon!

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was spacious which I love, the lighting in the room was a bit dull. I enjoyed my stay. Thanks
Stayed 1 night in Mar 2024
Response from Renee T. on 18 Mar 2024
Thank you for completing an online review. We welcome all Guest comments and certainly appreciate the feedback.

4/10 Poor

Venkata

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities
Room was large but very dated... spring mattress was very uncomfortable.
Stayed 3 nights in Feb 2024
Response from Renee T. on 14 Mar 2024
Thank you for completing a review after your recent stay at our Hampton. We certainly welcome all guest comments and feedback and appreciate the time you have given to share this information with us.

4/10 Poor

Maura

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The staff were very friendly and accommodating. We arrived and settled in. Then we found 4 bathing suits in the closet on hangers. Must have been left by the last family but very gross to find and raised our concern about cleanliness. I also found a dead small bug in a towel and I live bug crawling in room. Disappointing.
Stayed 1 night in Mar 2024
Response from Renee T. on 14 Mar 2024
Thank you for taking the time to complete a review after your stay and I'm so sorry to hear that your experience did not meet your expectations. Please know that all reviews and comments are shared with my entire hotel team and we make a point of addressing every item accordingly. We appreciate your feedback from this past stay and hope that you will give us another opportunity to show our hospitality and dedication to your comfort and satisfaction.

10/10 Excellent

Lee

Great place and would stay again
Stayed 1 night in Mar 2024
Response from Renee T. on 8 Mar 2024
Thank you for your rating and we look forward to seeing you again soon.

8/10 Good

mohebs

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 1 night in Feb 2024
Response from Renee T. on 29 Feb 2024
Thank you for your rating and comments. We certainly appreciate the feedback!

4/10 Poor

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we booked was not what we received. We had to request another room. Took 45 minutes to get another room. After we were able to get another room things were fine
Stayed 1 night in Feb 2024
Response from Renee T. on 26 Feb 2024
Thank you for sharing your concerns with us regarding your stay and I'm sorry to hear of your reported concerns. Please know that we make every effort to provide the accommodations and services that our guests expect and when issues arise, we handle them quickly. We welcome all comments and appreciate your feedback.

8/10 Good

marquea

Stayed 2 nights in Feb 2024
Response from Renee T. on 25 Mar 2024
Thank you for taking the time to rate our hotel after your recent visit. Your feedback is greatly appreciated.

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice!
Stayed 2 nights in Feb 2024
Response from Renee T. on 19 Feb 2024
Thank you for your rating and kind comments. We welcome all comments and certainly appreciate your feedback!

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff was very friendly. Pretty close to Delaware Park Casino.
Stayed 1 night in Feb 2024
Response from Renee T. on 14 Feb 2024
Thank you for submitting a review after your recent stay and it's great to see that we met your expectations. It was an honor hosting your visit and we look forward to seeing you again in the future.

2/10 Terrible

John

Disliked: Property conditions & facilities
Unsanitary
The hotel was out of soap and shampoo I was told that they did not receive their shipment Very unsanitary I am contesting the charge on my cc
Stayed 1 night in Feb 2024
Response from Renee T. on 14 Feb 2024
Thank you for taking the time to complete a review after your recent stay and I'm so sorry to hear of your unfortunate situation. Please know that we make every effort to provide the accommodations and amenities that our guests expect and I'm so sorry that your request for replacement items was not honored. We truly appreciate your feedback and our desire is that you will give us another opportunity to host a future visit and experience our hospitality and dedication to your comfort and satisfaction.

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
My UBA bowling trip!!
My stay was really good i was only in the room for a few hours. But it was quite. The bed was to hard. But i will definitely stay again.
Stayed 1 night in Feb 2024
Response from Renee T. on 14 Feb 2024
Thank you for taking the time to complete an online review and I hope you have an awesome time during your bowling trip! We appreciate your feedback and look forward to hosting your next visit to our area.

2/10 Terrible

Dave

Disliked: Staff & service, amenities, property conditions & facilities
Door to hotel room was open a crack upon check in, dead bolt was set and door unlocked. No TV remote in room, had to go down and get one. And then that one did not power tv on and off. Shower leaks so limited pressure. No hand soap in bathroom by sink or glasses. And drawer had no knob to open it. You can hear people and tv in rooms next door and upstairs. we’ll see what breakfast looks like but anticipating buying breakfast else where. Good price but would not stay here again.
Stayed 1 night in Feb 2024
Response from Renee T. on 5 Feb 2024
Thank you for taking the time to rate our hotel, as well as share details about your stay. We certainly welcome all guest comments and I offer my personal apologies for the inconveniences that you encountered. Please know that your comments have been shared with my entire Hotel Team and you can rest assured that each issue has been discussed and addressed. We appreciate your candid feedback, and our desire is that you will give us another chance to show our true hospitality and enthusiasm in hosting your visit.

2/10 Terrible

Wendell

Stayed 1 night in Feb 2024
Response from Renee T. on 5 Feb 2024
Thank you for taking the time to rate our hotel. We welcome and appreciate the feedback!

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
The hotel was nice and clean. Bed was not that comfortable but it was okay. Pool was nice but it was cold in the pool room kids ended up freezing. Breakfast was good. Overall good stay
Stayed 1 night in Feb 2024
Response from Renee T. on 5 Feb 2024
Thank you for completing a review after your stay. Please know that we make every effort to provide the accommodations and amenities that our guests enjoy and I'm so sorry that we did not meet your expectations during this visit. We certainly welcome and appreciate your feedback and hope that you will give us another opportunity to host a future visit, so you can experience our dedication to your comfort and satisfaction.

8/10 Good

janet

Business traveller, Travelled with group
Liked: Staff & service
Breakfast was standard, our room was dirty but the staff immediately changed our room . Pool was cloudy and dirty looking , the gym was great . I expected better conditions considering this is part of the Hilton family of hotels . The gem of the place was their staff. Super helpful pleasant and friendly.
Stayed 1 night in Jan 2024
Response from Renee T. on 5 Feb 2024
Thank you for taking the time to submit an online review, as well as provide additional details of your stay. We welcome all guest comments and make a point of sharing this information with all hotel staff to discuss and address accordingly. My apologies for the inconveniences you encountered and please know that we appreciate your feedback.

8/10 Good

Pam

Liked: Cleanliness, staff & service
room key did not work. Clerk came up to open door
Stayed 1 night in Jan 2024
Response from Renee T. on 5 Feb 2024
Thank you for your rating. My apologies for the inconveniences during your registration and we hope that the remainder of your stay was pleasant. We appreciate your patience during the recent keycard upgrade and thank you for sharing your hotel experience with us.

10/10 Excellent

Paul

Stayed 1 night in Jan 2024
Response from Renee T. on 5 Feb 2024
Thank you for taking the time to rate our hotel. We welcome and thank you for your feedback!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Renee T. on 29 Jan 2024
Thank you for your rating! We appreciate your feedback!

10/10 Excellent

Barbara

Travelled with group
Stayed 2 nights in Jan 2024
Response from Renee T. on 29 Jan 2024
Thank you for your rating. We truly appreciate the feedback!

10/10 Excellent

Rupert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 5 nights in Jan 2024
Response from Renee T. on 29 Jan 2024
Thank you for rating. We truly appreciate your feedback!

10/10 Excellent

Antoinette

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Renee T. on 23 Jan 2024
Thank you for your rating. We appreciate your feedback.

6/10 Okay

Patricia, Selbyville

Travelled with family
Disliked: Amenities
It was ok.
Stayed 1 night in Jan 2024
Response from Renee T. on 23 Jan 2024
Thank you for taking the time to submit a rating after your recent stay with us. Please rest assured that all comments are shared with my entire hotel team and certainly discussed, as we critique ourselves in our hotel operations, polices and presentation. We appreciate your feedback and hope to see you again in the future.

10/10 Excellent

Harold

Stayed 7 nights in Jan 2024
Response from Renee T. on 23 Jan 2024
Thank you for taking the time to rate our hotel after your recent visit. Please know that we welcome all comments and appreciate your time to providing this feedback.

6/10 Okay

Jonathan E

Travelled with family
Stayed here 5 years ago and had a good experience so decided to give it another shot. OMG this place has gone downhill. Positives: staff is friendly and hotel is relatively clean given below negatives. Location is ok with some restaurants and freeway access nearby. Parking was good. Negatives: hair deep in the bed sheets of my new room so clearly sheets were not changed. No housekeeping to change it because they clean every other day ‘for my convenience’. Only they didn’t clean for 3 days. Clientele is really rough - pajamas at breakfast, unruly kids running everywhere, teenagers running in the halls late at night. And a big party a few doors down making noise until literally 5 am. Called the front desk and they did nothing. Finally called it what it was and left a night early just to try and get some sleep. Do yourself a favor and find something else or go across the street to the nicer Hilton.
Stayed 4 nights in Jan 2024
Response from Renee T. on 23 Jan 2024
Thank you for taking the time to share your hotel experience with us. I'm sorry to hear that your stay did not meet your expectations and I offer my sincerest apologies for the inconveniences you encountered during this visit. Our goal is to make sure every Guest has a great experience throughout their stay and please rest assured that we remain dedicated to your comfort, safety and satisfaction, as our Guest.

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Renee T. on 23 Jan 2024
Thank you for your top 5 rating. We appreciate your feedback.

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Renee T. on 23 Jan 2024
Thank you for your 10 rating. We appreciate the feedback!