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Reviews of Mint House at 70 Pine

4 out of 5
Mint House at 70 Pine
70 Pine Street, New York, NY

Reviews

9.6

Exceptional

Rating 10 - Excellent. 805 out of 1001 reviews" "
Rating 8 - Good. 154 out of 1001 reviews" "
Rating 6 - Okay. 17 out of 1001 reviews" "
Rating 4 - Poor. 14 out of 1001 reviews" "
Rating 2 - Terrible. 11 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and wonderful scenery. Exceeded my expectations.
Stayed 1 night in May 2024
Response from Robert on 15 May 2024
Thanks for sharing your experience, Donna! Glad to hear we were able to exceed your expectations, hopefully we can do the same the next time you come to 70 Pine.

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has great amenities,like a really nice kitchen, turntable,and coffee maker.
Stayed 1 night in May 2024
Response from Robert N on 13 May 2024
Glad we were able to be your home away from home, Alan! The Vinyl Turntable and Pour-Over Coffee Station are just a few of my favorite room features, thrilled to hear you enjoyed them as well.

4/10 Poor

Maha

Room is very big for NYC standards and bed is comfy . However I won’t come again because the shower was clogged and the receptionist didn’t care too much for it .
Stayed 1 night in May 2024
Response from Robert N on 13 May 2024
Thanks for sharing your experience, Maha! I am terribly sorry to hear that you had issues with your shower and that our Hospitality Associate wasn't able to resolve this issue for you. I will have our technician team take a look at the shower in the unit you occupied during your one-night stay. I assure you your experience was an isolated incident, and hope you decide to give us another shot in the future.

4/10 Poor

Gerald, Mission Hills

Travelled with partner
Disliked: Amenities
I was shocked to walk into our room. Totally blocked by sunlight due to adjacent buildings. The mattress was very soft. The lock system to get into elevator and room was very challenging numeric code.Big space with limited amenities. It wasn't for us.
Stayed 2 nights in May 2024
Response from Robert on 13 May 2024
I am sorry to hear that we weren't the right property for you, but I am very thankful that you shared your true experience. The narrow streets and towering skyscrapers of the Financial District limit the amount of Natural Lighting our rooms receive, but they provide so much NYC history! I understand the frustrations regarding our Keyless Access, however, this system adds an added layer of security to our property. Mint House at 70 Pine could be for everyone, and we hope you decide to come back so that we can provide you with the true Mint House experience!

10/10 Excellent

lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff .. great stay … for a quick trip this is a perfect place .
Stayed 1 night in Apr 2024
Response from Robert N on 10 May 2024
Glad to hear you enjoyed staying with us for your short trip to NYC! Our rooms are great for short or long-term trips, we would love to host you for a longer time next time.

10/10 Excellent

Jaclyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay in New York frequently and try new hotels every time. I can honestly say we will definitely be coming back to the MINT!! The hotel was so spacious, clean, and quiet! The check in/out process was quick and easy. The staff were great! Very welcoming! They had water, a snack, and personalized welcome note waiting for us in the room. It was such a nice touch.
Stayed 1 night in Mar 2024
Response from Robert N on 7 May 2024
Thank you so much for leaving this amazing review, Jaclyn! Have you booked your return trip yet? Let us know, we can't wait to welcome you back again.

10/10 Excellent

Toni-Ann, Cranston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!
Stayed 1 night in Apr 2024
Response from Robert N on 3 May 2024
Glad to hear you enjoyed your stay with us, Toni-Ann! We love to hear back from our guests and hear about their AMAZING!!! stays.I'm sure we'll see you back at 70 Pine again!

10/10 Excellent

Leah

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with spacious rooms and very friendly staff!
Stayed 1 night in Apr 2024
Response from Robert N on 2 May 2024
Thanks for sharing your feedback, Leah! Glad to hear you enjoyed the overall Mint House experience. We can't wait to welcome you back!

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Apr 2024
Response from Robert N on 2 May 2024
and we love you too! Thanks for sharing the love, Mark. Looking forward to seeing you back at 70 Pine for your next stay.

10/10 Excellent

NICOLE

Travelled with partner
Liked: Amenities
Beautiful stay
Stayed 1 night in Apr 2024
Response from Robert N on 1 May 2024
Glad to hear you enjoyed a beautiful stay with us Nicole! It was a true pleasure to host you, and hope you decide to come back and visit us soon.

2/10 Terrible

ANDREA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty sheets with someone's lipstick stains. And also long black hair in the sheets.
Stayed 1 night in Apr 2024
Response from Robert N on 30 Apr 2024
Oh, no, Andrea! I am terribly sorry to hear that you had this experience while staying with us. I can assure you that is not the standard for Mint House properties. I will contact you directly to learn more about your situation. Be in touch soon!

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved the size of our unit (1 bedroom with 2 full baths), it was over 1000 sf! Staff were very personable and helpful. Just a note about the shower products being in an awkward spot - too easy to hit accidentally. All in all 5 stars for all categories.
Stayed 2 nights in Apr 2024
Response from Robert N on 30 Apr 2024
5-Star review for a 5-star stay from a 5-Star guest! It was a true pleasure to host you, Katherine. Thanks for the feedback regarding the shower products, we will pass that a long to our Operations Team.

10/10 Excellent

Carlos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un expectaculo me quedaría a vivir sin problema.
Stayed 1 night in Apr 2024
Response from Robert N on 22 Apr 2024
Estaríamos encantados de tener la oportunidad de recibirle de nuevo. Gracias por elegir Mint House y por compartir su experiencia.

10/10 Excellent

Vernon

Liked: Cleanliness, amenities, property conditions & facilities
Great property and the rooms are very spacious.
Stayed 1 night in Apr 2024
Response from Robert N on 22 Apr 2024
Thank you for taking the time to share your experience, Vernon! So glad to hear that you enjoyed our spacious apartment units. Can't wait to welcome you back again.

6/10 Okay

Leonardo, Washington

Stayed 1 night in Apr 2024
Response from Robert N on 23 Apr 2024
Hi Leonardo, thank you for taking the time to share your experience. I see we failed to earn a perfect 5 out of 5, was there anything specific we can improve on? If so, please notify me via email, Robert.Naeder@minthouse.com

10/10 Excellent

Cara

Travelled with family
Liked: Amenities
This is my favorite place to stay when I’m in New York. Close to my daughter’s dorm. So spacious and clean!
Stayed 3 nights in Apr 2024
Response from Robert N on 22 Apr 2024
I'm so thrilled to hear that, Cara! We are so happy that we can help you feel comfortable when you come to visit your daughter. Thank you for choosing Mint House, I am sure we will see you soon!

10/10 Excellent

elijah michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Largest and most luxury hotel I’ve ever stayed in for a price competitive with normal sized hotel rooms. This is now the only place I will stay when I’m back in NY!
Stayed 2 nights in Apr 2024
Response from Robert on 15 Apr 2024
Hi Elijah! Thank you so much for sharing your experience, sounds like you enjoyed the true Mint House experience. So happy you decided to give us a try, we can't wait to welcome you back again.

6/10 Okay

Tony

Travelled with family, Business traveller
Vary hard to find Scaffolding all around Code for the door and lift was given to us wrong few times So we have to go up and down
Stayed 1 night in Apr 2024
Response from Robert N on 12 Apr 2024
Hi Tony! Thank you for sharing your feedback.I am terribly sorry that you had a hard time finding our location due to the temporary scaffolding in the area. Additionally, it sounds like our access code system did not work too well for you. we will investigate this issue and hopefully have it resolved by the time you decide to return back to us.

10/10 Excellent

Momoyo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. We wanted to stay longer! We’ll definitely go back again.
Stayed 3 nights in Apr 2024
Response from Robert on 8 Apr 2024
Glad to hear you enjoyed your time with us, Momoyo! Sounds like you should start planning your, longer, return trip now. We look forward to hosting you in the near future.

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very professional suites - excellent for business or a family very clean and staff was outstanding
Stayed 11 nights in Mar 2024
Response from Robert N on 2 Apr 2024
Thank you so much for sharing your experience, Karen! We hope to see you again soon.

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Mint House was perfect! The room was spotless and clean. The lobby and building was also very clean. I definitely recommend Mint House, and we will be back in the future!
Stayed 1 night in Mar 2024
Response from Robert N on 25 Mar 2024
Glad to hear you enjoyed a perfect stay with us, Brianna! Looking forward to hosting you and your friends and family soon!

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again. Room exceeded expectations. Personalized Thank You/Welcome card was an appreciated added touch!
Stayed 1 night in Mar 2024
Response from Robert on 18 Mar 2024
Thanks for recognizing the personal touches we provided for each arriving guest. Thrilled to hear it left an everlasting impression. I'm sure we'll see you again soon.

10/10 Excellent

RICHARD J

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about my stay, definitely will be rebooking again.
Stayed 1 night in Mar 2024
Response from Robert on 11 Mar 2024
Glad to hear that, Richard! We'll be keeping any eye out for your next reservation.

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great! We had a very big apartment, with three different sleeping areas and two bathrooms, at a very reasonable price. It was perfect for our family of five.
Stayed 3 nights in Mar 2024
Response from Robert N on 8 Mar 2024
Thank you so much for sharing your experience, Rachel!Sounds like our accommodations were perfect for you and your family.Hope to see you back again soon!

10/10 Excellent

Lavonte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 1 night in Feb 2024
Response from Robert N on 23 Feb 2024
Glad to hear you had no complaints about your stay, Lavonte! We can't wait to welcome you back for your return trip.

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Robert on 26 Feb 2024
Thanks for sharing your experience, Hugo! Looks like we have a bit of improving to do if we want to earn a 5 out of 5. Was there anything we could have done to make your stay more enjoyable?

10/10 Excellent

Krystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel just a little work to get to it. It is not a stand alone hotel fyi its inside another building with other businesses. Everything was clean, spacious, and a whole vibe. I have a extreme gluten allergy and always need a kitchen to cook in but good luck finding it in the city! Mint house saves the day and makes you feel secure and safe and most of all at home! The pit is they are not affiliated with the parking garage across the street basically outside the doors of the building which is crazy because if you use the one they are affiliated with you have to walk a bit far….with luggage….so i said forget the discount and parked at the non affiliated garage….if you are not familiar with the city, this is in the financial district, the streets are super tight in this area so no street parking is allowed also because of the tight streets the buildings are closer so this area is very dark even in the daytime. I will always stay at mint house in my stays in the city and any location they have because they really are that good!!!!
Stayed 1 night in Feb 2024
Response from Robert on 2 Apr 2024
Thank you so much for sharing your honest experience, Krystal! It paints a clear picture of the Mint House experience for our future guests. Can not wait to see you back at one of our properties soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Robert on 13 Feb 2024
Thank you so much for sharing your experience. Sounds like you had a superb stay. We hope to see you back at 70 Pine again soon.

10/10 Excellent

Gregory, Auckland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get the chance to stay at one of New York’s most iconic Art Deco buildings. Great facilities, amazing coffee at Black Fox, a wonderful stay!
Stayed 3 nights in Jan 2024
Response from Robert on 29 Jan 2024
Thank you so much for sharing your experience, Gregory! Glad you enjoyed the history and aesthetic of the 70 Pine building. See you next time!

10/10 Excellent

Eric

Liked: Cleanliness
Stayed 2 nights in Dec 2023
Response from Robert on 29 Jan 2024
Thanks for sharing your experience, Eric! We hope we have the chance to host you again shortly.

10/10 Excellent

Gregory, Lewes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Robert on 17 Jan 2024
Hi Gregory! Thank you so much for sharing your experience. We were thrilled to host you, and we can't wait to see you back at 70 Pine again.

10/10 Excellent

JULIO

Stayed 4 nights in Jan 2024
Response from Robert on 5 Feb 2024
Thanks for sharing your experience, Julio! Thrilled to hear you've enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in FiDi
Great property in historic building in the financial district. Jessica was amazing on chuck-in and taking care of our needs. Highly recommend
Stayed 1 night in Jan 2024
Response from Robert on 8 Jan 2024
Thank you for sharing your experience, Gary! Sounds like you enjoyed your stay all thanks to Jessica. We hope to see you back at 70 Pine soon!

10/10 Excellent

Donald

Stayed 1 night in Jan 2024
Response from Robert on 29 Jan 2024
Thank you for taking the time to leave us a review, Donald! We hope to see you again soon.

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 out of 10. Will definitely be booking here in the future.
Stayed 1 night in Jan 2024
Response from Robert on 8 Jan 2024
Thanks for sharing your feedback, Casey! We can't wait to welcome you back to 70 Pine, again.

10/10 Excellent

Jonathan

Travelled with family
Liked: Amenities
The staff was amazing. They made our stay feel special from the moment we checked in. It was a really nice touch they did a few extras for us since we were celebrating our anniversary. Thanks Mint Hotel team it was wonderful!
Stayed 1 night in Jan 2024
Response from Robert on 8 Jan 2024
Glad to hear that our staff made a lasting impression on your stay! Hope you both enjoyed your anniversary, we will see you next year to celebrate again.

10/10 Excellent

Jami

Travelled with family
Liked: Amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Mint House Guest Care on 1 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

michio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Mint House Guest Care on 1 Jan 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Maximo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2023
Response from Mint House Guest Care on 1 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Alicia M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Mint House Guest Care on 27 Dec 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Patrick

Stayed 1 night in Dec 2023
Response from Robert on 8 Jan 2024
Thanks for sharing your feedback, Patrick! Looking forward to hosting you again, soon.

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and friendly staff. Clean and safe space
Stayed 2 nights in Dec 2023
Response from Robert on 11 Dec 2023
Thank you for sharing your experience, Roger. Glad you found our team and property, to be welcoming and clean. We hope to see you back at 70 Pine again soon.

10/10 Excellent

Sandra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean.
Stayed 2 nights in Nov 2023
Response from Robert on 29 Nov 2023
Thank you for taking the time to share your experience, Sandra! Thrilled to hear that you found the room to be clean, our team takes great pride in keeping our rooms clean and fresh for our guests. Hope to see you back at 70 Pine soon!

10/10 Excellent

Vishnu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Found my new go to spot to stay in NYC. Great staff and spacious rooms.
Stayed 2 nights in Nov 2023
Response from Robert on 21 Nov 2023
Glad to hear that, Vishnu! It was a true pleasure to host you, we hope to see you again soon.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge studio room…exceptional service
Excellent hotel. One of the most spacious rooms I’ve ever stayed in at NYC. I was able to get into my room earlier than check in time which was extremely helpful with plans for the day. Was impressed with the amenities and overall service! Great access to subways and easy to get to if you come from Long Island.
Stayed 1 night in Nov 2023
Response from Robert on 20 Nov 2023
Thank you for sharing your experience (and photos!). Glad to hear we were able to accommodate an early check-in for you, and that you enjoyed the apartment you were placed in. Hope to see you back at 70 Pine soon!

10/10 Excellent

Fritzie

Stayed 3 nights in Nov 2023
Response from Robert on 14 Nov 2023
Thank you so much for sharing your experience! We hope we have the chance to host you again soon.

10/10 Excellent

Lamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Robert on 31 Oct 2023
Thank you for sharing your experience, Lamar! We hope to see you back at 70 Pine soon.

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were huge and very spacious. Could of used more towels. Had to call for more but they delivered timely.
Stayed 2 nights in Oct 2023
Response from Robert on 23 Oct 2023
Hi Catherine! Thank you so much for sharing your experience, sounds like you enjoyed a lovely stay with us. Hope to see you back at 70 Pine or another Mint House property soon.

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Marchie B. on 15 Oct 2023
We appreciate your feedback. Thank you for staying with us!

10/10 Excellent

Larissa

Stayed 1 night in Oct 2023
Response from Robert on 6 Nov 2023
Thanks for sharing your experience, Larissa! Glad to hear you enjoyed your stay with us, we hope to see you again soon.