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Be aware you MUST have parking paid for prior to arrival to secure a spot. I drove in from hours away to find out there was no parking for my car, and staff threw their hands up and said "what you want me to make a parking spot out of thin air?". Rude and not helpful at all.
We arrived at 5:20 pm with a reservation and was told our room was no ready and had to wait another hour or so u determined. This with a 3pm check in and paying for parking.
Delayed check in. Was there at 2:30, check in was at 3 , but I could not get in my room till 4:45.
No compensation or even explanation. I needed in to get ready for a commitment.
Awesome hotel! Everyone who works there is over the top kind, friendly and helpful. The rooms are clean and comfortable. The shuttle to the airport is easy. Would definitely stay again.
As ours was a last minute booking, we were accomodated to our utmost satisfaction with understanding and friendliness. The front desk representative, AJ, could not have been nicer, a true asset to the company. The room was clean, comfortable, and had everything we needed. We would definitely consider staying at the Fairview Marriott at LaGuardia again
Convenient for La Guardia and staff very welcoming and friendly.
Unfortunately my room was very cold - with icy draught coming through under the curtains even when closed. The heating sounds like a jet taking off. Blasts hot air, and then when you turn it off it blasts cold for a bit before turning off. So overall, pointless. Thin duvet and no spare blankets so ended up sleeping under my puffa jacket to stay warm.
Not good enough for what I paid.
This hotel was clean and very convenient to driving around Queens and getting the subway to Manhattan. I liked the breakfasts and really appreciated some vegetarian options.
Clean room. Nice free breakfasts. Reset room daily. Friendly staff. Greeted us nighly with complimentary cookies and small bottle of water. One night they ran out of small water bottles so we had to purchase a regular bottle for $3.00 which is what the hotel probably paid for a whole case. It hurt our feelings. They could have just given it to us since they had already spoiled us the other nights. Kind of felt like we were repaying all the complimentary things they'd given. Yes it sounds petty, but its the principle.
As soon as I walked into the hotel I noticed the pleasant smell which was a good sign. This hotel is very clean. Hot complimentary breakfast was pretty good.