4/10 Lemah
Ernest B
1 Dis 2025
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
I didn’t like the fact that someone went to get their breakfast and get a plate for his wife to take up to the room and the ladies staff on 11/27/25 in loud voice told him, he could not take anything upstairs and if she wanted something, she needed to come down for herself and just continue to talk loud we could all hear it. It was embarrassing. She also asked customers when the walked if they wanted bacon ? She said she had to ask because people were just coming in and eating everything. Everybody looked embarrassed.Very unprofessiona ! She acted more like a guard! The coffee warmers needs to be replaced the coffee was warm. The warming dishes don’t work. The food was lukewarm they looked worn out . The front desk needed to be swept. The floors weren’t properly washed. It just looked nasty in there. On 11/28/25 coffee was cold coffee cups, and juice cups were not put out. There was no juice machine working or they didn’t start. It and the lady working the room that day said that the food truck. never came .She appeared to be working the breakfast room and the front desk and looked very stressed out and embarrassed, and I don’t blame her. We will not return.
Ernest B
Menginap 4 malam pada Nov 2025