6/10
The property itself was gorgeous. But our room was not very clean. I had a friend w me and didn’t want to complain. But a dirty robe wadded up in the closet . Sticky drink rings on the furniture surfaces. A black sock underneath the beautiful chase sofa, tissues crumpled beside the tv stand. There was not any laundry detergent inside the room. The shower had mold and hair in the bottom. The toilet was very loose when you sat down on it . The TV not being in the bedroom was an inconvenience. I feel like minimal cleaning is done. Late night staff was nice. Others were on phones and didn’t acknowledge when you came inside & were not engaged at all. Only had 1 room key. I probably won’t stay there again, so many other better options . Should have rebooked the Ponchartrain Hotel .
Dana
Menginap 3 malam pada Jul 2025
