2/10 Teruk
Janay
25 Feb 2026
really wanted to love this new hotel, but unfortunately our stay was extremely disappointing.
During 4 out of the 5 days we were there, we were significantly inconvenienced. There were two false fire alarms, both of which required us to evacuate and walk down 15 flights of stairs. This was not only frustrating but exhausting and disruptive.
On top of that, we experienced multiple maintenance issues throughout our stay. At various times, there was no running water, no hot water, and the air conditioning was not working. These are basic amenities that should be reliable, especially at a newly opened property.
While the staff was polite, the repeated disruptions and lack of essential services made our stay very uncomfortable. For a new hotel, this was far below expectations. I hope management takes these issues seriously and resolves them quickly for future guests.
Unfortunately, based on our experience, I would not stay here again.
Janay
Menginap 5 malam pada Feb 2026






































