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Reviews of The Cliff House Hotel

4 out of 5
The Cliff House Hotel
Marine Drive West, Barton-On-Sea, New Milton, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 241 out of 338 reviews" "
Rating 8 - Good. 71 out of 338 reviews" "
Rating 6 - Okay. 20 out of 338 reviews" "
Rating 4 - Poor. 3 out of 338 reviews" "
Rating 2 - Terrible. 3 out of 338 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roger, Leighton Buzzard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I stayed at The Cliff House for three nights and had a good time. The staff were all friendly and helpful and the food was superb, especially the "Full Works" breakfast which was cooked to order.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish this had been a summer booking!
Two nights in betwixtmas. I was amazed at how busy the place was with downstairs diners and drinkers. The car park was very busy (although there was room for me quite close to the door). The noise from all this barely has any impact once in one's room. I thought the breakfast was good, plentiful and a decent choice. My room was on the small side but a good shower room and comfy bed so the essentials were fine. TV a bit weak but maybe it was because it was blowing a gale outside. Had dinner one evening but that seemed a bit expensive - however given how busy the tables were it clearly isn't an issue locally. Great view on a nice day (it was bleak) and staff efficient.
Stayed 2 nights in Dec 2023

10/10 Excellent

Pam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient position for great walks
Stayed 2 nights in Oct 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely stay in Barton
lovely location, , very welcoming, good size room, good quality bedding, very clean room. wonderful breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

Hazel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing little place by the sea. The staff were warm and welcoming, the food was delicious and our stay was perfect.
Stayed 2 nights in Oct 2023

10/10 Excellent

Nastasja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Les

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a short break, lovely costal views, good location for exploring the coast and New Forest.
Stayed 3 nights in Oct 2023

8/10 Good

Jane

Stayed 1 night in Sep 2023

8/10 Good

Wim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Een jong en gezellig team, tijdens ons verblijf was er elke dag muziek in de tuin.
Stayed 3 nights in Sep 2023

10/10 Excellent

David John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will return...
All of the staff were super friendly and very helpful. They certainly know how to make guests feel welcome. The room was perfect and the food served at their restaurant in the evening and for breakfast was above and beyond expectations. I will most certainly recommend the this hotel and if I find myself in the area again I would most definitely stay again. Many thanks to the entire team.
Stayed 2 nights in Sep 2023

10/10 Excellent

Brian

Liked: Property conditions & facilities
Short break.
The location was ideal overlooking the sea and the staff were excellent.
Stayed 2 nights in Aug 2023

10/10 Excellent

Hazel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location. Beautiful views across to the Isle of Wight and amazing sunset. Live music in the garden Sunday night was an added bonus. Breakfast was great and didn’t need to eat again until the evening! Staff very friendly. Well done Cliff House Hotel. We will be back.
Stayed 1 night in Sep 2023

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a quiet escape.
I booked the hotel for a last minute escape to the sea side over bank holiday. Was looking forward for peaceful time. The restaurant and outside area were very busy both nights. It didn't disturb by sleep, so I was ok with this. If you are looking for a quiet escape, check with the hotel about the evening plans. Otherwise everything was great.
Stayed 2 nights in Aug 2023

8/10 Good

Terence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff hardworking & friendly/helpful. Food very good. Bed not very comfortable, probably our fault for choosing small room!
Stayed 2 nights in Aug 2023

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice room, lovely breakfast
Stayed 3 nights in Aug 2023

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel, right next to the beach with easy parki
Brilliant hotel, slightly enforced stay due to Storm Anthony, great location & very friendly staff - some great food, sadly Sat nights sea bream was over cooked, but otherwise no complaints at all
Stayed 2 nights in Aug 2023

8/10 Good

Antony

Stayed 1 night in Jul 2023

10/10 Excellent

Angela

Stayed 1 night in Jul 2023

10/10 Excellent

Dawn

Stayed 3 nights in Jul 2023

10/10 Excellent

David

Stayed 1 night in Jul 2023

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service
Lovely hotel overlooking the cliffs and beach. Access to the beach is a short walk from the hotel. The hotel itself is very nice. Only a few rooms. We stayed in Biscay, which overlooks the car park. The room itself is spacious, although the lighting needs to be improved - it is very dark during the evening. The bathroom is easy for anyone with access needs. However, the shower is not overly powerful and the sink is tiny - resulting in water splashing onto the floor. The photo's of this room do not do it justice. Having your own door is a nice bonus and there is use of a disabled bay. Note that the car park can become extremely busy - resulting in loss of the space at busier times. The restaurant is excellent and the food is highly rated. However, due to the popularity for diners, there can be a lot of noise late at night. We found some of the guests to be very loud and could hear them eating for taxi's. This dos not bother us, but you may need to consider when booking. The staff are welcoming and friendly and really can not do enough to assist you during your stay. Overall, we would highly recommend a stay at this hotel and will certainly return.
Stayed 2 nights in Jun 2023

10/10 Excellent

Elaina

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel by the cliffs
I booked on the morning we arrived. My Son & I arrived early but our room was ready. We were very impressed with the decor and facilities in our room. Nothing could be faulted. We only stayed for 1 night but our room was comfortable, location was amazing and perfect for what we had planned. Breakfast was included and was delicious and set us up for the day. We would definitely recommend & consider revisiting one day
Stayed 1 night in Jun 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service
The Cliff House was a wonderful stay. The staff were all extremely friendly and professional. Very relaxed atmosphere! The food was great and so were the rooms including incredible view. We will definitely return there, we didn’t want to leave!
Stayed 2 nights in Jun 2023

10/10 Excellent

Hollie

Stayed 2 nights in May 2023

10/10 Excellent

Chris, Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great helpful staff. Rooms clean. Food great
Stayed 2 nights in May 2023

8/10 Good

Gerard Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for your hospitality.
Stayed 4 nights in May 2023

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cliff top treasure by the sea
Booked as a last minute day away by the sea - glad that we did. A wonderful find with great staff, food and location. The atmosphere was great, boasting live music in a friendly and vibrant setting with fantastic views of the isle of white. Highly recommended, and we will definitely go back.
Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Stayed 2 nights in Apr 2023

6/10 Okay

Jackie

Travelled with partner
Liked: Cleanliness, staff & service
Many aspects delightful, but the en suit bathroom was not what I expected. The basin was tiny and no room to put toiletries.
Stayed 2 nights in Apr 2023

10/10 Excellent

Nicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely first night, but unfortunately my brother in law passed away suddenly at home so we had to leave in a hurry , the manager was so lovely and understanding . We will definitely return as it was a lovely hotel in a great location .
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, spacious and inviting rooms and stylish restaurant onsite.
Stayed 2 nights in Mar 2023

10/10 Excellent

Tracey

Stayed 2 nights in Feb 2023

10/10 Excellent

catherine

Liked: Cleanliness, amenities, property conditions & facilities
Quaint hotel with beautiful views and over the top quality friendly service. Highly recommend ❤️
Stayed 1 night in Feb 2023

10/10 Excellent

Elly

Liked: Cleanliness, room comfort
Fantastic seaviews & staff team
Fantastic 2 nights at Cliff house with incredible sea views from every window lovely decor & comfortable rooms. Restaurant food is delicious & good value with a great attentive staff team. Perfect for walking to Mudeford mostly along beach with our dog.
Stayed 2 nights in Feb 2023

10/10 Excellent

Thais

Stayed 1 night in Dec 2022

10/10 Excellent

Danny

Stayed 2 nights in Dec 2022

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good reception, the manager Steve upgraded us to the very good sea view room. The staff were all very friendly and helpful. The food was very good with a good menu. Because of its popularity the bar and restaurant can be very busy and quite noisy but it quietens down later in the evening to leave a very quiet and peaceful night. The location with its sea views towards the Isle Of Wight ic excellent.
Stayed 2 nights in Nov 2022

10/10 Excellent

Ian

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Margaret

Stayed 2 nights in Oct 2022

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities
Very efficient staff and management. very comfortable bed and bath facilities. food and drink first class. good view over sea and garden. very quiet location.
Stayed 1 night in Oct 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was of a high standard and beyond. Staff extremely helpful and friendly. The hotel had gone to exceptional lengths over the quality of its wheelchair accessible room. Spectacular views.
Stayed 2 nights in Sep 2022

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

6/10 Okay

kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a quiet break.
We couldn't park on site as they had a gin and beer festival on so we had to park in a side street. If we had known there was a festival we wouldn't have gone that weekend. We were hoping for a quiet get away. As i have stage 4 cancer. So not ideal for us. Staff were very friendly, breakfast was lovely. Lovely area. We would go back just when nothing is scheduled.
Stayed 2 nights in Sep 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay! A great spot on the coast.
Stayed 1 night in Aug 2022

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Richard

Stayed 2 nights in Jul 2022