Hotels in Gruene, New Braunfels

"Everything was dirty, floor, linens, bathtub, desk, pillows it was terrible! We arrived at 3:00 am we were not willing to change. Stay away from this place. "

"Don’t wast your time this property is very bad customer service you’ll make you reservation and pay for it and when you arrive they tell you we don’t have a room available By far the worst customer service I have seen in 40 years Save your time and aggravation. "

"This was the absolute worst MOTEL we have EVER stayed in. The property was not taken care of and every part of the property smelled horrible!!! Our bathroom had mold and mildew, no amenities, had to go ask for shampoo and soap. Will never stay there again!!"

"Some cleaness opprotunities"

"Clean rooms, friendly staff & great location. "

"Bed was average. Multiple attempts to speak with Manager never achieved. No accommodation for my late checkout request. Lied to buy staff"

"This is a low end hotel. It doesn't cost very much so don't expect a lot. It was clean and the staff was very nice. "

"I gave it one star because I had to!!! Don’t stay there!!!! It’s a roach motel. The pool is green, the room smells like cigarettes, the sheets were dirty. The chairs and walls were stained. "

"We had a fantastic experience staying at Embassy Suites in San Marcos. The rooms were clean, spacious, and very well maintained, which made for a relaxing and comfortable visit. The staff was consistently friendly, professional, and eager to help, which really elevated the overall experience. One of the highlights of our stay was the continental breakfast—it offered a great variety and was the perfect start to our mornings. Overall, we highly recommend this hotel and would gladly return in the future."