Britannia Hotels National Forest hotels

"Friendly staff and clean hotel"

"We were a late check in but accommodated well for us. Room was clean and ready. Had parking and the breakfast was lovely."

"Rooms are newly refurbished, and look good. Plenty of sockets and have aircon which works really well. But there are some glaring errors. No storage!!! Just a tiny rail with 4 hangars, and when I asked for more i was told they werent allowed to give me any. There is just one drawer in the desk - no shelves and no other storage. This was a double room, for 3 nights and basically, just 2 hangars each! No hooks for wet jackets etc. So I had coats on the back of the desk chair, and piled on top of my suitcase. Crazy. The shower is one of those awful over the head ones, so you cant avoid getting your hair wet. As a woman with longer hair, that is a total pain. And no hairdryers in the room!!! I dont want to appear sexist, but I'd put money on the fact these rooms were designed by a man - look good initially but dont work on a practical level. Lovely mirror to match the wood behind the tiny hanging area, same shape, obviously been thought about, but then so little storage. Large TV - great, but would rather have the more practical things like storage, hairdryer and shower that you can use without wettimg your hair!!!"

"Easy to find, rooms spacious and good products provided, the staff were very friendly. Would recommend"

"This hotel has been our preferred choice whenever we visit Birmingham. Great location, delicious breakfast included and very friendly staff."

"Lovely breakfast. Friendly n helpful staff. Clean room. Good location. Would stay again. "

"Excellent food offers"

"Worst breakfast stale buffet budget crap possible. Machine producing sonething they dared to call coffee. Did know anywhere could this basic or bad these days This is an old not refurbished for years bargin basement budget hotel pretending to be more. All rooms sealed with no opening windows and stifling with no fresh air and 20 degrees at night. Far far too hot. Would never stay here again if you paid me "

"Hotel had overbooked and our room was not available (despite being booked nearly 6 months in advance and paid for). The explanation "We have given YOUR room to someone else by mistake". A few amazing members of staff let down by some truly incompetent senior managers. Take care when booking and don't be the last ones to arrive."