Okura Hotels & Resorts Narita hotels

"Always satisfied. I love the convince. So close to the terminal 3 as I can walk with 10 minutes or so when I have small luggages. If you have baggage, you better use shuttle bus. Bus departs from Terminal 1 Bus stop No 16, and Terminal 2 Bus stop No 25. both on the ground floor (1F in Japan) at December 2025. The staff including cleaners and shuttle bus staff are efficient and professional. Rooms are quite spacious, clean and comfy. Restaurants has seasonal beautiful dishes. This Tobu hotel has a drug store and a lovely convince store which selling alcoholic/ non alcoholic drinks and food like Onigiri, noodles etc as well as lovely Japanese gift. I recommend this hotel to any kind of person or group. Thanks for a nice stay 🙏"

"Good stay, walkable to the city and to transportation to/from the airport. Shuttle times aren't particularly flexible but the metro is nearby"

"Great place!"

"Great room - very clean and roomy; beautiful and modern lobby decked out for Christmas; we had a visit from Santa while in the lounge enjoying a cocktail and dinner. Great shuttle service to Narita!! "

"Great location and service!"

"Room was quite spacious for my family of 4. Beds were a bit hard and only one pillow per person )I like 2) Shuttle convenient and frequent. Hotel clean, elevators small but fast. Staff extremely helpful and friendly. "

"It was a nice clean facility and room too "

"Great comfortable room. Friendly staff with great options for food. Convenient store on the property "

"Conveniently located close to Narita Airport, this hotel is a great option for a quick stop between flights. While the property is a little dated, it’s clean and well maintained. The service was excellent and everyone was very friendly and welcoming. Would definitely recommend this hotel for an easy, comfortable layover stay."