Hotels in Narita with Complimentary Breakfast

"Noisy and dirty. Staff members are not very welcoming. The afternoon staff members apparently were too busy chatting among themselves to see to us, and just pointed to the self check-in machine. The location was quite good. Short shuttle trip from the airport. That was all that was good, the rest was terrible. The room was so tiny, we barely could walk around. The washroom was cramped and dark, and the toilet had a bad smell. My wife fell trying to get off the washroom, because there was an odd 10cm elevation at the door entrance/exit. I am tall and muscular, so the lack of space was extra tough on me. The walls were stained and the remote controller for the in-room entertainment was crusty and dirty. The beds were very high and hard. My wife was exhausted after a 16h trip and could not fall asleep, there were crying baby noises all night. The doors are poorly sealed and you can see the light from the corridor, and hear other people in the neighbouring rooms. There were notices everywhere about the elevator being scheduled maintenance and power and water being cut off for inspection. All in the same week. I pity the guests staying there for a longer period than we did."

"I like the buffet breakfast, and secured internet, plus the shuttle service"

"The staff were extremely polite which was very nice after a 10 hour flight. The convenience store was perfect for snacks and the shuttle bus made it very easy to commute between the airport and the local Aeon mall. I would definitely stay there again."

"The hotel is comfortable, clean and great value for money."

"Extremely helpful staff. Beautiful property. Quick free shuttle to/from Airport. Only negative was the buffet breakfast. It was tired looking. Not much variety. Juice ran out and wasn’t replaced. No fresh brewed coffee. Limited choices in comparison to other Hotels we stayed at in Asia. Overall. Very good. "