Hotels in Naples Heritage, Naples

"Las personas son muy atentas nosotros hemos ido ya 4 veces y sigue la misma limpieza, atencion, las bebidas son adsequibles al bolsillo.. cervezas 10 y tragos dependiendo de el q quiera 15 o mas… la comida hay pizzas, hamburguezas, ensaladas, dunkin donats y helados dentro del hotel… se los recomiendo para mi es un 10/10"

"Beautiful view of the lake from the 4th floor. Extra big room and very comfortable. Great staff. Thank you Trianon for another great vacation! "

"Really enjoyed our stay. Highly recommend! Great staff, Clean all around, nice breakfast, bar and pool were lots of fun with good music and games. Fire pits were a big hit. Also had an amazing staff - incredibly helpful and accommodating, especially the night check in desk. We had to check in late due to flight and the lady at the desk was so welcoming and informative. Her hospitality continued to give comfort duration our entire stay. "

"Staff is courteous and diligent. Rooms are spacious and clean. "

"The beach view was great. They gave us a room on the 6th floor so we could see the beach nicely. "

"Hotel is fine and clean but man…. I Dont even think i got a hello from the front desk guy. Ive never seen someone so unprofessional and just unfriendly. Really wanted to slap him in the face and say are you even gonna tell me the room #. And he wrote down the wrong room #. Get better training or employees"

"Clean room but very tired. We stayed here last year so we knew the rooms needed updating but the pool was available then and there was NO NOISE. You could stay out all day so last year we weren’t concerned about the room so much. We were given a handicapped access room (that we did not request or need) the room that was directly above the pool construction so sleeping in was not an option. Last year when you went to beach, for price of a tip you got two chases and an umbrella…this year it was $53 per day and that didn’t include a tip. The kicker was that most days they “sold out” of chairs…but there were plenty of chases and umbrellas set up not being used. They did provide beach chairs in the room with an umbrella…but after carrying them down to the beach we found that the umbrella was broken. We tried to get a replacement but couldn’t find anyone who could help us out. The next day they got one to us but it blew out of the ground and nearly hurt someone. The weather was beautiful and the people who worked there were very nice. "

"Staff were pleasant. Great location. "

"Great friendly atmosphere and surroundings that match what would expect in Naples."