Travel to Nam Từ Liêm

The staff was exceptional, especially Vivian who took very good care of us.

Centrally located near many landmarks. The staff was phenomenal!! Thank you all and especially you Mia!!

We recently stayed at Grand Hotel du Lac Hanoi, and it was such a memorable experience from start to finish. The front desk team and manager were incredibly professional, warm, and welcoming during our stay. One of the highlights of our stay was the fantastic service from the breakfast team who were so attentive and made sure we were taken care of. Dinner at Ding Doong was equally impressive. Both the food and service exceeded our expectations, creating a relaxed and enjoyable dining experience. The location of the hotel is ideal as it is right in the heart of Hanoi, yet in a calmer pocket where it’s much easier to cross the roads (a huge plus if you’ve been to Hanoi before!). It’s close to everything, but you still get a sense of calm and comfort when you return at the end of the day. As we checked out, we were surprised with a thoughtful parting gift, which left such a positive final impression. It’s the kind of personal touch that really makes a difference.

I liked the check in and the complimentary drinks they offered

The front desk, it was exceptional. They helped me in family always. Oh, the breakfast was fine. It's very good and the people are so friendly, they even learn your name.