Is Hakuba Royal Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hakuba Royal Hotel?

Self-parking is free at this property.

What time is check-in at Hakuba Royal Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight.

Where is Hakuba Royal Hotel located?

Situated in Hakuba, this hotel is 0.8 mi (1.3 km) from Hakuba Ski Jumping Stadium and within 3 miles (5 km) of Hakuba Happo-One Ski Area and Hakuba Goryu Ski Resort. Oide Park and Hakuba Saegusa Art Museum are also within 1 mile (2 km). Hakuba Station is 12 minutes by foot.

Hakuba Royal Hotel Reviews, Deals & Photos 2026

4/10 Poor

CHI HO TONY

13 Feb 2020

Disliked: Property conditions & facilities

Dated hotel and manned by aged staff

We stayed three nights at the hotel for a ski holiday. The first two nights wete booked through the ski resort and last nights was booked with hotel.com. Although mentioned initially, the reception staff was not aware on arrival. Lengthy explanation was spent. However after two nights, we were asked to check out in the morning. Explanation was given again. The hotel was dated. Open air onsen closed and we were told that not enough rain/ snow fall this year. The breakfast and dinner set were just so so. Overall, not recommended unless you have no better choice in ski season.

Stayed 1 night in Feb 2020

4/10 Poor

マッキー, 埼玉県

12 Feb 2020

Disliked: Cleanliness, amenities, property conditions & facilities

部屋に入ったら電気がつかず、スイッチの所にテープが2箇所貼ってあり、つけるな。と、いう意味なんでしょう。フロントに連絡して直ぐに対応してくれたのですが、何だか気分が悪く、違う部屋に変えてもらった所、今度はテレビがつかず、、結局、前の部屋に変えてもらいました。フェイスタオルが驚くほど薄くて、がっかり。お風呂のシャワーのホースの付け根の所が柔らかすぎて、向きによってはお湯がでない。髪の毛を乾かそうと思ったら、ドライヤーが置いてあった引き出し、、と、言うか、ドライヤーが引き出しに入っていたのも初めてですが、髪の毛が落ちていました。ゴミ箱も、なんかの変わりか、ドラム缶のような感じで、、、。寝る時も空調の音がうるさくて気になって眠れず、こういうホテルは後にも先にも初めてでした。スタッフの方も感じ悪くないですが、制服ではなく、下はジーンズでした。チェックアウトの時は別の方でしたが、基本、やはり、朝は笑顔で送り出してほしいもの。それだけで気分が違うのに。多分、2度と行かないと思いますが、徹底したお掃除と古いなら古いなりのプライドを持ってほしい。頑張って綺麗にしてる古いホテルもいっぱいあります。夜行バスで泊まる方も多いのでは？だったら、お疲れ様でした、のウエルカムドリンクみたいなのをセルフでもいいから用意するとか、やれることはいっぱいある気がします。バス停から近いし立地は悪くないのに本当に残念です。

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

17 Jan 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

露天溫泉在入住期間暫停開放, 有點失望另外, 早餐每日都是一樣, 而且食物沒有很熱, 連續住了四天, 已經不想再吃了

Stayed 4 nights in Jan 2020

4/10 Poor

Verified traveller

10 Feb 2019

Disliked: Cleanliness, property conditions & facilities

Very run down and dated hotel. Stains on the walls and thread bare carpet. Worst bed and pillows we’ve ever tried to sleep on. The indoor/outdoor Onsen was in generally good condition and nice to have access to after two days on the slopes.

Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

18 Oct 2018

Disliked: Cleanliness, property conditions & facilities

施設が古いです。

Stayed 1 night in Oct 2018

6/10 Okay

Pik Shan

30 Sept 2018

5 分鐘步行路程就到白馬駅

5 分鐘步行路程就到白馬駅，旅館外圍環境好好，但旅館內裡好舊。旅館附有大浴場, 泉水夠熱，但花酒水力太慢，有女客甚至用兩個花酒洗頭，房間牆身都比較陳舊，早餐份量足夠，餐廳環境十分優美，反而想不到 WIFI 竟然夠快

Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

22 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

温泉

露天の温泉が気持ち良かったです。

Stayed 1 night in Aug 2018

10/10 Excellent

Hiroyuki

22 Apr 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

駅からも近く便利であったが、団体客がいたため大変賑やかであった。

8/10 Good

TOSHIHIRO

13 Apr 2018

Liked: Cleanliness

一人で宿泊。露天風呂が修理中のため入浴できませんでしたが内風呂はきれいに清掃され以外によかった。建物が古いが清掃されきれいだと思う。夕食は駅前で済ませ朝食は書き込みを見てコンビニで済ませました。ツインの部屋に宿泊のみで以外と金額が高く感じもう少し安ければ言いと思う。しかしツイン部屋は広く、家具、冷蔵庫も昔ながらの懐かしのもので情緒があり昭和時代が好きな人にはおすすめと思う。

10/10 Excellent

HIROYUKI

17 Mar 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

白馬の駅に近く、訪問先も近かったので大変便利でした。また、朝食も大変美味しく、量も充分でしたので満足しました。

Stayed 1 night in Mar 2018

10/10 Excellent

junichi

26 Feb 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

シーズン中での価格、駅に近いロケーションなど満足のいくホテルだと思います。ただ、、唯一の不満はお風呂が入れる時間帯で露天風呂で温度を下げないようだと思いますが黒いシートがかかっていたり遠赤外線？の為なのか？石が敷き詰められていました、、露天風呂なのか？池なのか？って感じです。また、ボイラーのせいなのか？他のお客さんが使用中での同時のシャワーの水圧が、、、お風呂関係だけが残念な所です。

4/10 Poor

wheelersgate

6 Jan 2018

Disliked: Staff & service, property conditions & facilities, room comfort

Calculative and overpriced hotel, don't go!

Late check in and staffs were very unfriendly and super calculative by keep head counting how many kids staying together every time we bumped into the staff. It's very irritating and we checked in late that night, after long travelling and being questioned so many things. This hotel is very old fashioned and the onsen is far from the rooms. Onsen opening time is limited and the water isn't hot enough, it's just like luke warm water. Due to transiting to other cities, we had to wake up early and missed the onsen. It's over priced and very stingy on amenity, only 2 tiny packs of hair shampoo and body shampoos are provided in the room. Hotel room is not heated, however, there's a portable one provided but auto shut off every 5 minutes, thus it's useless. I felt very disappointed with this hotel and i won't return. Nothing impressive! We checked out at 5a.m. in the morning.

Stayed 2 nights in Jan 2018

6/10 Okay

Yoshiki

29 Dec 2017

Disliked: Property conditions & facilities

お風呂で選んだホテルなので他は期待していなかった。施設も古く、リゾート感は全くないホテルだが、露天風呂は温度も丁度よく、長湯できるのでおすすめ。フロントの方も親切だ。

Stayed 2 nights in Dec 2017

10/10 Excellent

QUYNH NGA

18 Apr 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location and view

It was a nice stay, staffs are very friendly with great service. The hotel near the stream so you can hear the sound of water flow, enjoy fresh air with mountain view.

8/10 Good

ken

26 Mar 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お値打ちに、宿泊できればお得

一人で宿泊しました。ホテル自体、リノベーションされてないので、見た目はそれなりですが、それなりにお部屋は綺麗に管理されていて、快適に宿泊できました。温泉も良いです。食事していないので、食事に関してはわかりません。ゲレンデは、シャトルバスか、マイカーが必要ですが、バスの本数が少ないので、要チェックです。

10/10 Excellent

Verified traveller

1 Mar 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kiyoshi Endo i believe is the mgr, and is great!!!

This was a great place to stay, clean and everyone working here was extremely helpful and pleasant to be around! A free bus picks you up at the hotel and shuttles you to the various mountains.

8/10 Good

Verified traveller

23 Jan 2017

Liked: Cleanliness, room comfort

Práctico y sencillo. Facilidades para todo

Es justo lo que te esperas: un hotel que se nota que tiene sus años pero perfecto si quieres esquiar por la zona

4/10 Poor

Verified traveller

23 Apr 2016

Disliked: Staff & service, property conditions & facilities, room comfort

Not worth it

Way over priced for the condition of the room and furnishings. Obviously this hotel has not been updated since the winter Olympics in Nagano. Very disappointing.

8/10 Good

SIRINUN

19 Apr 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

โรงแรมวิวดีมาก ที่ตั้งสะดวกต่อการเดินทาง

เป็นโรงแรมเก่าสภาพดี ตั้งอยู่ใกล้กับสถานีรถไฟ สามารถเดินเที่ยวชมเมืองและมีร้านอาหาร ร้านสะดวกซื้ออยู่ไม่ไกล มีบริการออนเซน

8/10 Good

Barry, California

15 Mar 2016

Liked: Cleanliness, staff & service, room comfort

Good place for the price and what you need

Good hotel but a tad run down. You could tell it was built for the Olympics and they haven't done much with it. Staff was amazing!!! Amenities were great, had rental ski/snowboard gear, hot springs/jacuzzi. Overall it was amazing for the price I would stay again when I go back.

8/10 Good

Greg, Tokyo, Japan

15 Feb 2016

Liked: Cleanliness, staff & service, room comfort

Ski trip to Happo-one

The hotel is only a 5 minute walk from the station with a free shuttle to both Happo-one and Goryu. The room was nice, but the hotel could use a little "up-keep" (paint, etc.)

8/10 Good

Robert, London

3 Feb 2016

Liked: Cleanliness, staff & service, room comfort

Quirky hotel with great staff

Great hotel just 2 mins from the station. The building is really interesting; dated but clean. The rooms are very large for Japan and have a nice desk and chairs etc. It might have been built for the Olympics but never quite been full since. There are free shuttle buses that run to all the ski resorts which is handy. The staff are fantastic and the manager is really friendly, he was always around the lobby when I was there, saying hello and making sure things were okay. If you don't mind old decor, stay here!

6/10 Okay

Peter, Brisbane

25 Jan 2016

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Ski time is busy

The hotel is 200 meters from Hakuba rail station and 10 restaurants and coffee shops .. Regular free shuttle busses go to and from the ski fields .. The hotel has a good onsen in two pools .. The hotel is in need of a refurb old but good .. .. Staff are friendly and go out of there way to assist .. Breakfasts are Japanese and tasty .. I would go back

8/10 Good

Irie

13 Mar 2020

Liked: Staff & service

Stayed 2 nights in Mar 2020

8/10 Good

MASATO

25 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

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