Balcony view
Check availability

Reviews of Units at Patricia Grand Resort by Elliott Beach Rentals

3 out of 5
Units at Patricia Grand Resort by Elliott Beach Rentals
2710 North Ocean Boulevard, Myrtle Beach, SC

Reviews

4.6
Rating 10 - Excellent. 0 out of 12 reviews" "
Rating 8 - Good. 4 out of 12 reviews" "
Rating 6 - Okay. 0 out of 12 reviews" "
Rating 4 - Poor. 4 out of 12 reviews" "
Rating 2 - Terrible. 4 out of 12 reviews" "

5.2/10

Cleanliness

5.8/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

cassandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Nicole on 18 Oct 2019
We are sad to see your 2 rating. I do wish you would have given us more feedback so that we can address all issues you had so that our future guests do not have the same experience. It is our #1 goal to make sure every guest here leaves with a positive experience. If there is anything we can do, please feel free to reach out to us. We are always here to help our customers. We hope to see you back at the beach!

4/10 Poor

Paul

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
Only rent directly with complex
If you want to stay here rent directly with the building rental agent. This is a third party with limited hours availability. Shortly after checkin we put our clothes in a closet, closed the door, and it locked. No key. The pullout bed still had the linens on it from the previous renter. No towels. Rental office closed. Front desk could not provide towels because this is a third-party rental. After many requests the front desk took pity on us and gave us towels. Closet door unlocked the next morning. Confirmation from rental agent said this was an oceanfront room. It was an ocean-view room.
Stayed 2 nights in Sep 2019
Response from Nicole on 18 Oct 2019
Paul, We are truly sorry your experience was not to your satisfaction. We are looking into the issue and doing everything we can to correct it as soon as possible. For you and for future customers. We hope you give us a second chance. Rest assured we won't disappoint.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Nicole on 26 Aug 2019
Thank you for taking the time to share your experience with us. We appreciate your review and are glad to see you enjoyed your stay and your beach rental was up to your expectations. We look forward to having you back at the beach!

8/10 Good

Lu Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We actually stayed in the Carolinan Hotel. The unit we stayed in was very nice, but there is not adequate parking for the hotel. Both nights the hotel deck was full and we had to park in another hotel deck. The unit was great and we enjoyed our stay!
Stayed 2 nights in Apr 2019
Response from Nicole on 18 Apr 2019
Thank you Lu Anne, for taking the time to share your experience with us. We appreciate your review and are glad to hear you enjoyed your stay and your beach rental was up to your expectations. We look forward to having you back at the beach!

4/10 Poor

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This weekend trip was for my daughter for her 15th birthday. We arrived to our suite to find our suite had not been cleaned, light bulbs that needed to be changed, etc. We called Elliott to let them know and they said they would put in a work order. Well, nobody showed, so my daughter and I cleaned our suite so we could enjoy the rest of our stay. We will never book through Elliott again. What my daughter found in the dresser drawer and after immediately calling Elliott, with no response tells me all I need to know about Elliotts service. I took pictures of what we found, however it would not be appropriate to post, it's not family friendly by no means!
Stayed 3 nights in Mar 2019
Response from Nicole on 3 Apr 2019
Hello, Jessica. First allow me to apologize on behalf of everyone here. We love what we do and we want for every customer to have the best possible experience. It is more than clear that we failed you in more ways than one. As you can see on other reviews, We are known for taking ownership and caring deeply for our customers. We are looking into this issue and hope to resolve it promptly and accurately. Thank you for letting us know.

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Nicole on 24 Mar 2019
Thank you for taking the time to share your review with us. It is good to see you enjoyed your stay! We hope to see you and your family back at the beach!

4/10 Poor

Verified traveller

Stayed 2 nights in Mar 2019
Response from Nicole on 3 Apr 2019
Thank you, for taking the time to share your experience with us. We appreciate your review and hope that you enjoyed your stay at the beach and your beach rental was up to your expectations. We look forward to having you back at the beach!

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
The property took some getting use to. The room said non smoking however the room smelled as if someone had been smoking in there.
Stayed 2 nights in Feb 2019
Response from Nicole on 1 Mar 2019
Thank you for sharing your experience with us. It is good to see you had a great time despite the smokers close by. I apologize you had to deal with that. We look forward to seeing you back at the beach!

2/10 Terrible

Brook A.

I was truly disappointed with the stay full of roaches and I will nev
When we complained about the roaches they told us that it was a private owned room. It was truly disappointed we didn't get no room service such as clean linens towels or trash disposal. Please don't rent that unit roaches in the kitchen and in the bed had to shake all my things out when I got home. Horrible experience
Stayed 3 nights in Aug 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018
Response from nicole on 31 Aug 2018
Thank you for taking the time to share your experience with us. We appreciate your review and hope that you enjoyed your stay at the beach and the condo was up to your expectations. We look forward to having you back at the beach!

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Beds were not made, no extra toilet paper, sheet wouldn't fit bed, no maid service. There 5 nights room never cleaned. Checked out 2 days earlier because was not comfortable and not happy.

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Beware of what you request and what you are gettin
This reservation was a fiasco! The room was not what advertised or we were given a different room than what was advertised (the apartment and the place was very nice and clean, but did not have a separate bedroom as it should have). There were 2 pulldown and a sofa bed in a small living room. Then, after complaining, we were offered a different room in a different location. That apartment was missing curtains, bedsheets and one of the A/C was extremely loud because was not working properly. I think this is the last time I am renting a private apartment. I am not sure who's fault was - definitely NOT MINE! This review rating reflects the new Apartment and the overall service or lack of.