Hotel Dekat Muzium Maya Tz'utujil

"Clean room and kitchen "

"Mala experiencia. Cobro de la estancia por duplicado ya que Hotel cobró de nuevo estancia cargando a la tarjeta. Problema reportado pero no solucionado: no reintegro aún. "

"The staff were very welcoming and friendly. They answered all my questions. The rooms were spacious. I liked all the seating around."

"Bathroom and Shower were dirty! And water from the faucet smells bad."

"Poor communication to enter the property, had to wait outside for 10 minutes in the night. The owner eventually came to open the door, but calls and text were not answered. The owner was very nice and once inside was responsive to texts. The room was very pretty as well. "

"Un lugar bonito, con personal muy amable y muy buena vista"

"I absolutely loved my stay at Hotel Casa Ki’iil. The location of the hotel was perfect. It was about a 7 minute walk to La Calle de las Sombrillas and a short tuk tuk ride to anything else in San Juan or San Pedro. I got the lake view room, had a beautiful view of the garden and the lake. The staff were so so sweet and very helpful. They helped me order a public/private lancha to the hotel’s dock, gave me directions and recommendations, and even helped me get into the lake with the kayak....

"Do"

"water pressure on shower needs adjustement."

"The fact the facilities are pet friendly and free make this facility super unique."

"Nada de mantenimiento en la habitación estuvimos 3 días y nunca nos limpiaron el cuarto ni votaron las basuras ni nos dieron papel ni jabones , la cama de la habitación súper incómoda, no tiene ni aire acondicionado ni abanico. La vista es buena y los desayunos buenos también "

"Los huéspedes deben hablar de manera considerable, para no molestar a los que duermen. Los anfitriones son excelentes, muy atentos y amables en todo momento, recomendado 100%"

"Great environment!"

"Unfortunately was mostly a bad experience, they could not find our reservations in their systems, wanted to charge us again, one of the rooms was not the one we reserve, pool was very dirty, the shower had a few dirty spots, sink was clogged, the shore was really far from the property rooms, poor ilumination at night, won’t comeback again and if ask, i would NOT recommend it"

"Muy buen desayuno, alberca un poco descuidada"

"The complex was extremely well kept and the room was clean and comfortable. The complex was quite difficult to find even with the provided instructions, we only found it because a local showed us the route. The area has a lot of construction so it is quite loud during the day. The balcony was not used as we had hoped because the drilling was constant all day. Also it would be nice if the balcony had seating. The staff are very quick to respond which was helpful because the toilet did not work...