Hotel Dekat La Calle de los Sombreros

"Do"

"I absolutely loved my stay at Hotel Casa Ki’iil. The location of the hotel was perfect. It was about a 7 minute walk to La Calle de las Sombrillas and a short tuk tuk ride to anything else in San Juan or San Pedro. I got the lake view room, had a beautiful view of the garden and the lake. The staff were so so sweet and very helpful. They helped me order a public/private lancha to the hotel’s dock, gave me directions and recommendations, and even helped me get into the lake with the kayak....

"Un lugar bonito, con personal muy amable y muy buena vista"

"Nada de mantenimiento en la habitación estuvimos 3 días y nunca nos limpiaron el cuarto ni votaron las basuras ni nos dieron papel ni jabones , la cama de la habitación súper incómoda, no tiene ni aire acondicionado ni abanico. La vista es buena y los desayunos buenos también "

"Los huéspedes deben hablar de manera considerable, para no molestar a los que duermen. Los anfitriones son excelentes, muy atentos y amables en todo momento, recomendado 100%"

"Mala experiencia. Cobro de la estancia por duplicado ya que Hotel cobró de nuevo estancia cargando a la tarjeta. Problema reportado pero no solucionado: no reintegro aún. "

"The staff were very welcoming and friendly. They answered all my questions. The rooms were spacious. I liked all the seating around."

"water pressure on shower needs adjustement."

"The fact the facilities are pet friendly and free make this facility super unique."

"I can’t say anything but nice things about this hotel! Such a lovely stay, staff was sooo friendly, room was so clean and comfortable, I woke up to a delicious complementary breakfast, I will definitely come and stay here again! "

"Bathroom and Shower were dirty! And water from the faucet smells bad."

"Chambre ayant besoin de réparation d urgence aurait besoin d un nettoyage en profondeur mais il y a de l eau chaude il y a mieux a prix comparable "

"Poor communication to enter the property, had to wait outside for 10 minutes in the night. The owner eventually came to open the door, but calls and text were not answered. The owner was very nice and once inside was responsive to texts. The room was very pretty as well. "

"Clean room and kitchen "