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Reviews of Hotel an der Oper

4 out of 5
Hotel an der Oper
Falkenturmstr. 10, Munich, BY

Reviews

8.6

Excellent

Rating 10 - Excellent. 209 out of 457 reviews" "
Rating 8 - Good. 179 out of 457 reviews" "
Rating 6 - Okay. 50 out of 457 reviews" "
Rating 4 - Poor. 15 out of 457 reviews" "
Rating 2 - Terrible. 4 out of 457 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Rosie

Stayed 2 nights in Apr 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great location. Breakfast was top notch. A woman named Cici worked every morning, always a smile, always remembered what coffee we liked and always fast.
Stayed 4 nights in Mar 2024

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was excellent location for visiting the Hofbrauhaus and the Marienplatz.
Stayed 1 night in Dec 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Nik

Travelled with partner
Liked: Amenities, property conditions & facilities
The location is at walking distance to… everywhere! It’s a small property and a bit overpriced, without a lobby, so there is nowhere to stay, just only in your room. There is though an italian restaurant -nothing extraordinary- so at least you can order something in your room if not feeling like going out at some point. Overall a nice stay, in an ideal location for walking around the old town.
Stayed 3 nights in Nov 2023

8/10 Good

Gill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well presented, with simple, elegant decor, cleaned daily to a high standard, with comfortable beds and in an excellent location. We opted out of breakfast, due to the cost - it would have added €500 to our 7 day stay as a couple. I assume this is provided in the integral Italian restaurant. We had dinner there one night, and found the food and service to be excellent. Staff at the hotel were pleasant, but a little disengaged. Not eating breakfast in the premises spoiled our usual holiday routine, but this is what we had booked. It is a shame that there is no bar in the premises to relax in. However the high standard of accommodation and the great location mean we are likely to return, and overall I would recommend it.
Stayed 7 nights in Nov 2023

10/10 Excellent

Jason, Greenville

Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

ian, Brisbane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable small hotel. Staff at front desk very good. Nice breakfast. Only complaint is street noise on occasion in middle of night so expect to have your sleep interrupted
Stayed 2 nights in Oct 2023

8/10 Good

michel, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Sep 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location was a bit noisy though
Stayed 3 nights in Sep 2023

8/10 Good

Y., Hong Kong

Travelled with partner
Liked: Cleanliness, staff & service
This 4 star hotel is in an excellent location right in the heart of old town. It is also right across the street from the opera house. It is also near the famous beer hall Hapbrauhaus. The rooms had been renovated. Unfortunately our suite’s bathroom had an unpleasant smell.
Stayed 4 nights in Sep 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and safe for solo travelers
Very clean, comfy bed, delicious breakfast, friendly staff. Spitting distance to Hofbräuhaus and Old Town. Definitely felt safe. Will return next time in Munich!
Stayed 2 nights in Sep 2023

6/10 Okay

Gitte

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The location of this hotel is fabulous. Everything is within walking distance and it’s easy to get around. The one of the main problems is the staff. When arriving there was no friendly greeting from the lady at the reception. She was very grumpy and you felt like an intruder. It made us believe the word hostess comes the word hostile. The others on the team were slightly better. Breakfast was poor and disappointing. Nothing was refilled and the food offered did not look appetizing at all. Better skip it, there are so many nice breakfast places in the vicinity. Room was small and was quite outdated and and one of the down fillings inside the bed linen was stained. The bathroom was okay and had had a renovation. All in all, this hotel is much to expensive for what it has to offer. Especially the rudeness and lack of professionalism of the staff at reception was very disturbing. Don’t expect any welcoming smiles here.
Stayed 2 nights in Aug 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is awesome. Close to everything. The only negative is if you want to sleep in… the side road is very noisy, and loud trash trucks come every morning at 7:00am!! Otherwise, great hotel, great service.
Stayed 1 night in Aug 2023

8/10 Good

Hao, Millington

Travelled with family
Liked: Amenities
Property is good. Though can hear noise from the street at night.
Stayed 4 nights in Aug 2023

10/10 Excellent

Hans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time stay and so close to the famous Hofbräuhaus!
Stayed 2 nights in Aug 2023

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Mavorette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Marlina

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful property! Wonderful staff and owner!
Stayed 1 night in Jul 2023

8/10 Good

Tana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed excellent location, bathroom, beds, living room furnishings and dinette all lovely and comfortable. Wonderful breakfast, dining area and breakfast staff, Experience with male owner - highly professional, courteous, helpful. Check in less desirable. Person was at end of shift, rushed. Took 3 minutes.
Stayed 7 nights in Jun 2023
Response from Tobias Paul Management Assistant on 23 Jun 2023
Dear guest, thank you for taking the time to tell us about your experience at our Hotel an der Oper. We are pleased that we were able to convince you with our high-quality exterior in the room, as well as with our rich breakfast offer. We strive to offer all our guests a pleasant stay and we are pleased to read that you were also satisfied with the friendliness of our manager and we are sorry that the colleague gave a stressful impression at check-in. We will discuss this internally so that this will not happen again in the future. We hope to welcome you again soon. Warm regards from Munich, Tobias Paul Management Assistant

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We would not hesitate to book again into this unbelievably "American-friendly" hotel with a pleasantly European feel. Pristine cleanliness, beautiful breakfast buffet, wonderful multi-lingual hotel staff, huge absorbent towels and washcloths(!) in the room, very well stocked snack basket and mini-bar with reasonable pricing. Plenty of hanging space and convenient luggage places in the room. All of this would be enough - but then add the fantastic location within 2 blocks of the Hofbrauhaus (or even better, the Aylinger and Augustine restaurants across the street from Hofbrauhaus) and within three blocks of the Munchen Resident, and four blocks from the Glockenspiel. We very highly recommend this hotel.
Stayed 4 nights in May 2023
Response from Tobias Paul Management Assistant on 23 Jun 2023
Dear Guest, Thank you very much for your review on Expedia and for taking the time to share your experience. We are pleased that you really liked everything about us and that you were able to make good use of our location right in the city center. Our goal is to provide all our guests with a comfortable stay and it is nice to know that we have met your expectations. We hope you had a relaxing onward journey and look forward to welcoming you back in the future. Thank you again for the high scores in all categories. Warm regards from Munich, Tobias Paul Management Assistant

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, small, but pricey
The hotel is in the heart of the old town, which was great. the room was very small, but very clean..the staff friendly and the breakfast very good. Only downside it was very pricey. we only had one night and wanted to be in the old town, so you pay for location.
Stayed 1 night in Dec 2022
Response from Hotel an der Oper on 19 May 2023
Dear guest, thank you for your kind words about the location of our hotel right in the center of Munich. We are pleased that you enjoyed your stay and appreciate your positive feedback. At the Hotel an der Oper we strive to offer all guests an excellent stay and are always striving to improve our service. We hope you had a safe journey home and look forward to welcoming you again soon. Warm regards from Munich, Tobias Paul Management Assistant

10/10 Excellent

jennifer

Stayed 2 nights in Dec 2022
Response from Hotel an der Oper on 19 May 2023
Lieber Gast, ganz lieben Dank für Ihren Aufenthalt bei uns und Ihr positives Feedback dazu. Es freut uns sehr, dass es Ihnen bei uns so gut gefallen hat und uns mit 10 von 10 Punkten bewertet haben. Besuchen Sie uns bald wieder. Herzliche Grüße, Tobias Paul Management Assistant

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Comfortable hotel with a nice breakfast.
Stayed 2 nights in Dec 2022
Response from Hotel an der Oper on 19 May 2023
Dear guest, thank you very much for your stay with us at the Hotel an der Oper and thank you also for your kind words about our breakfast, because we want to offer all our guests exceptional service and special gastronomic experiences. We look forward to welcoming you back soon and wish you a pleasant week. Warm regards from Munich, Tobias Paul Management Assistant

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Almost no amenities. Very disappointing for a 4 star hotel. No coffee or tea supplies in the room or in the lobby, no area in the hotel to socialize or hang out at all, rooms are very small and cramped. Staff at reception not very welcoming or helpful.
Stayed 4 nights in Dec 2022
Response from Hotel an der Oper on 19 May 2023
Dear guest, thank you very much for taking the time to give us valuable insights into your experience with us. However, we regret to read that we could not convince you of our hotel. Friendly and courteous service is our heart - your experience is not what we aim to offer our guests. Thank you for your valuable feedback, we appreciate it very much and will once again point out to our employees the friendliness towards the guests. Warm regards from Munich, Tobias Paul Management Assistant

2/10 Terrible

Caroline

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a fantastic location. Other than that there isn’t anything good about it. At check in we were given the keys and told to go up to our rooms, only to walk into people in the room we were assigned partaking in adult activities. Nothing was done by staff to apologize for giving us a room that was clearly booked for someone else. This property is also not wheelchair friendly. It is wrong they claim to be. There is no ramp to get into the property, a wheelchair or mobility scooter will not fit in the elevator, and there is not enough room in the rooms to get from the bed to the bathroom. The front desk attendant in the afternoon/evenings needs to do better with his customer service. Zero help was offered when we had to bring in the mobility scooters, he made it his job to make it difficult for us to charge the scooters, and did nothing but blush and give us a new room when I walked into what I was told was my room that was being activity used. This was very upsetting as I lost all sense of safety.
Stayed 3 nights in Dec 2022
Response from Hotel an der Oper on 19 May 2023
Dear guest, thank you for taking the time to share your opinion with us. We are pleased to read that you liked our location right in the old town so much. We take guest feedback seriously and strive to provide the best possible experience for each guest. We apologize that you have had a negative experience with our staff and we will work to ensure that such cases do not happen again in the future. Friendly and courteous service is our heart - your experience is not what we aim to offer our guests. Thank you for your valuable feedback, we really appreciate it. Have a nice week. Warm regards from Munich, Tobias Paul Management Assistant

6/10 Okay

David

Business traveller
Liked: Cleanliness
A comfortable stay and OK for an overnight stop. Area around hotel is very noisy during silent hours. Rooms very clean, basic, with good supply of mini bar and bathroom amenities. Did not take €21 breakfast so cannot comment
Response from Hotel an der Oper on 19 May 2023
Dear guest, thank you very much for your stay and for your positive feedback on our hotel. We are pleased that you have had a positive experience with us at the Hotel an der Oper and would be happy to welcome you again. Warm regards from Munich, Tobias Paul Management Assistant

10/10 Excellent

shemi

Stayed 4 nights in Nov 2022

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great Location. Nowhere to Park.
Stayed 1 night in Nov 2022

4/10 Poor

Edward Michael Craft

Stayed 2 nights in Sep 2022

10/10 Excellent

Pavlos

Stayed 1 night in Oct 2022

10/10 Excellent

Randell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean. Well located in a quiet area, but near to attractions. The Breakfast was also very nice.
Stayed 1 night in Sep 2022

10/10 Excellent

David

Stayed 2 nights in Sep 2022

10/10 Excellent

David, Georgetown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, steps away from the Hofbrau House and other attractions in the city core. I would highly recommend including the breakfast add-on, there is lots to choose from and you'd be hard pressed to find better alternative options nearby. The staff were great, they have people at the front desk 24 hours a day (nearby boutique hotels do not!) and when a jet lagged me wandered down to the lobby looking for a coffee at 5:00am they were more than happy to accomodate me. We could not be happier with our choice to stay at this hotel.
Stayed 3 nights in Sep 2022

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The orchid was a nice touch
Stayed 1 night in Sep 2022

10/10 Excellent

Amy

Stayed 1 night in Sep 2022

10/10 Excellent

vidal

Stayed 2 nights in Aug 2022

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022

8/10 Good

Erna M

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Eric

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2022

10/10 Excellent

David, EAST KEW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NCR efficiently air conditioned room friendly helpful staff good breakfast very close to nationaltheater
Stayed 1 night in May 2022

10/10 Excellent

Dana, san francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, cleanliness is excellent, and friendly staff.
Stayed 1 night in May 2022

10/10 Excellent

Sarah

Stayed 1 night in Apr 2022

8/10 Good

Adel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 7 nights in Dec 2021

10/10 Excellent

Dr. Jochen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems whatsoever
Stayed 3 nights in Sep 2021

10/10 Excellent

James

Stayed 3 nights in Aug 2021

10/10 Excellent

Zurab

Stayed 2 nights in Aug 2021

10/10 Excellent

Brendan, Dublin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely well positioned hotel in the centre of Munich, everything was within walking distance. The hotel was spotlessly clean and the staff were very helpful.
Stayed 4 nights in Sep 2020
Response from Aristidis Brotzakis on 4 Oct 2020
Dear Brendan, thanks for the great feedback! We are very happy that you did enjoy your stay with us and we are looking forward to your next visit. Kind regards Hotel an der Oper