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Reviews of Volcano Eco Retreat by Heart Core Hotels - Adults Only

3.5 out of 5
Volcano Eco Retreat by Heart Core Hotels - Adults Only
11-2888 Hibiscus Street, Mountain View, HI

Reviews

9.6

Exceptional

Rating 10 - Excellent. 14 out of 15 reviews" "
Rating 8 - Good. 0 out of 15 reviews" "
Rating 6 - Okay. 0 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Randall, SEATTLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is no longer open, however we were not notified by E prior to arriving onsite after booking well in advance. Luckily the staff were very nice and explained the situation, but we had to make last minute accommodations to stay elsewhere which was not fun after a long day of traveling. Lesson learned: either book directly or confirm bookings outside of Expedia since their notification system is not reliable.
Stayed 3 nights in Feb 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic host and vegan gourmet breakfast. Beautiful property in natural setting. Enjoyed bird life, gardens and spa tub. Rainbows and bird songs in the morning!
Stayed 2 nights in Jan 2024

10/10 Excellent

Louay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Rayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect honeymoon destination
Volcano Eco Retreat was the perfect last stop on our honeymoon. It was quiet, relaxing and so romantic. Emily was so helpful with providing local recommendations for hiking and things to see. The vegan breakfasts were AMAZING! So so delicious. We’d stay here again in a heartbeat - it was the perfect location between Volcano national park and Hilo / waterfalls to the north.
Stayed 3 nights in Sep 2023

10/10 Excellent

Karthik, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emily and her partner ( I forget the name) we’re amazing hosts , and will off course. The place is so cozy and unique. The breakfast was some of the most amazing vegan food I’ve ever had. This is definitely better than some of the best resorts out on the big island. 10/10 recommended for anyone interested to stay near Hilo or even the big island.

10/10 Excellent

Changgyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very zen very eco very relaxing good breakfast!
Stayed 2 nights in Jun 2022
Response from Emily & Court on 26 Jun 2022
Mahalo for your review! It was a pleasure hosting the two of you and we hope to see you again soon!

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We would highly recommend this place! The owners did a great job keeping us comfortable and the breakfast was amazing. We will definitely be staying here again! It is a true sanctuary!
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is submersed in a rainforest reserve so you get fo see all kinds of plants unique to Hawaii. Tony and his wife are very attentive and accommodating and sushi is great company!
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Off he beaten path boutique resort with great staff and atmosphere. Only 4 rooms so feels very private. Tony, was amazing and did a great job making sure our stay was perfect. It's in-between the Volcano National Park and Hilo.
Stayed 2 nights in Apr 2021
Response from VER on 30 Apr 2021
Thank you so much!! Come back soon!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and spotless. Extremely quiet and an oasis for relaxing.
Stayed 1 night in Jan 2021
Response from VER on 3 Feb 2021
Thank you!!

10/10 Excellent

Linda

Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were friendly, great breakfast, beautiful setting and convenient to the Volcanoes National Park. Highly recommend this spot over any other b&b.
Stayed 2 nights in Aug 2019
Response from Scott on 9 Aug 2019
It was a pleasure having you stay here. Thank you for choosing Volcano Mountain Retreat.

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beacon in an otherwise rushed world.
Our stay.....what to say......our hosts were wonderful and thoughtful down to the smallest details. Each morning we were greeted with fresh French press coffee, homemade bread and fresh cut fruit....thank you Scott! Our room was simple, immaculate, very comfortable and quiet....perfect atmosphere for rest and relaxation. Robert and Scott made our first vacation in the rainforest unforgettable and I truly appreciate their attention to detail.....in a world of quick, quick, fast, fast, MVR is a breathe of fresh air.
Stayed 7 nights in May 2019
Response from Scott on 30 Jun 2019
Thank you, Roy, for your kind words. We are so pleased you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful setting on the slopes of the mountain
We had a wonderful quiet stay at the retreat. Breakfast was outstanding.
Stayed 3 nights in Feb 2018

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein Traum im Wald auf Big Island
Perfekt - eine wirklich tolle kleine Anlage; ein sehr herzliches Gastgeberpaar TOP
Stayed 3 nights in Mar 2022