Sonesta Hotel Mountain States hotels

"Staff "

"Best location! Modern, clean & luxurious! "

"It was nice except the talked us into more money for a upgraded room & the refrigerator did not work"

"The staff was not very accesible. Some parts of the lobby had an awful sewer smell. The A/C worked and the bed was comfortable "

"The rooms were clean and comfortable. There is no mini fridge for personal use. They charge you $50 if you use the one they have in the room with items for sale. No complimentary coffee or tea in the room. The “beach” area with sand seemed like a messy complication for the pool area. One pool was closed for repair. "

"When checking in they didn't have the room I reserved available. The key they gave didn't work, new key again didn't work. They changed the room again. Reserved room with strip view; had a view of the back of the building instead. Cleanliness was fine. Showers are fine if you're under 5' 10" as the head is stationary and any taller you're crouching down to wash."

"Bring your own water from the store. Also bring your own conditioner."

"Liked the ambience and lively spirit of the hotel. *i gave 4 star for cleanliness because the window outside had marks so we could not take pictures of the view *I gave 4 star for amenities because we start our day with drinking hot water and since the room did not have coffee maker, had to purchase hot water every day of the stay. *Additionally the virtual assistant did not connect well with hotel services so even though I had a personal concierge it did not feel like it helped"

"good"