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Reviews of Knights Inn Mount Airy

1.5 out of 5
Knights Inn Mount Airy
455 North Andy Griffith Parkway, Mount Airy, NC

Reviews

7.8

Good

Rating 10 - Excellent. 223 out of 709 reviews" "
Rating 8 - Good. 256 out of 709 reviews" "
Rating 6 - Okay. 137 out of 709 reviews" "
Rating 4 - Poor. 55 out of 709 reviews" "
Rating 2 - Terrible. 38 out of 709 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can tell this an older hoyel but they have made some great improvements to update the unit. The beds were comfortable but need updating along with the top blank. There is not second floor so very convenient to park you csrd and get some stuff in. It would do for a night are. They only down fall they can charge by the person after 2 people. I didn't know hotel still done that. Also there is not much to the breakfast. Overall, I would recommend this hotel for a day pr 2.
Stayed 1 night in May 2024
Response from Jatin P on 13 May 2024
Thank you very much for staying with us and hope to see you soon

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Little Richard’s BBQ is very close
Stayed 2 nights in Apr 2024
Response from Jatin p on 2 May 2024
Thank you very much for staying with us and hope to see you soon

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inexpensive and clean
Stayed 1 night in Mar 2024
Response from Jatin p on 3 Apr 2024
Thank you very much for staying with us and hope to see you soon

10/10 Excellent

Melissa

Stayed 1 night in Mar 2024
Response from Jatin p on 26 Apr 2024
Thank you very much for staying with us and hope to see you soon

6/10 Okay

Alicia, Oak Hill

Travelled with family
Not the worst, but not the best.
Stayed 1 night in Mar 2024
Response from Jatin p on 2 May 2024
Thank you very much for staying with us and hope to see you soon

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an old school single level with parking in front of one’s room; very reasonably priced; it’s clean & well cared for
Stayed 1 night in Mar 2024
Response from Jatin p on 26 Mar 2024
Thank you very much for staying with us and hope to see you soon

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, renovated rooms. Staff was super nice and helpful with suggestions when asked about food. Good value for your buck.
Stayed 1 night in Mar 2024
Response from Jatin p on 9 Mar 2024
Thank you very much for staying with us and hope to see you soon

8/10 Good

Martha E., Buffalo

Travelled with partner
Liked: Cleanliness, staff & service
The room was clean and comfortable! Our only challenge was the heater. We were awakened at 2am because it was turning on and off every 13 seconds (yes, we timed it.) Except for that, the stay was excellent!!
Stayed 2 nights in Feb 2024
Response from Jatin p on 2 Mar 2024
Thanks you very much for staying with us and hope to see you soon

10/10 Excellent

Glenn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was very convenient and clean and we will definitely be back
Stayed 2 nights in Feb 2024
Response from Jatin p on 23 Feb 2024
Thank you very much for staying with us and hope to see you soon

4/10 Poor

christiane

Stayed 1 night in Feb 2024
Response from Jatin p on 5 Feb 2024
Thank you very much for staying with us

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regular stop. Great for the price.
We use this hotel every year on way south. The staff is always very nice. The room is large with a nice tv(HBO,Showtime), and fridge. Usually very clean. One chunk of hair on the floor by the nightstand but that’s it, and that was a first. Otherwise spotless. King bed is very comfortable. Quiet and right off the highway. Convenient to some great restaurants. The breakfast is very basic but for the price you couldn’t ask for more. We’ll be back next year.
Stayed 1 night in Jan 2024
Response from Jatin p on 27 Jan 2024
Thank you very coming back and we will see you again next year

10/10 Excellent

Kelly

Stayed 1 night in Nov 2023
Response from Jatin p on 26 Jan 2024
Thank you very much for staying with us and hope to see you soon

10/10 Excellent

Mona

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very clean Will bé staying here agafin for sure
Stayed 1 night in Dec 2023
Response from Jatin p on 9 Dec 2023
Thank you very much for staying with us and hope to see you soon

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seemingly off the beaten path but could do a great hobby weekend rt here!! Hobby Lobby across the street, Dollar General next door and plenty of food choices including Vietnamese!
Stayed 1 night in Dec 2023
Response from Jatin P on 5 Dec 2023
Thank you very much for staying with us and hope to see you soon

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice updated room. Would definitely stay here again.
Stayed 1 night in Nov 2023
Response from Jatin P on 25 Nov 2023
Thank you very much for staying with us and hope to see you soon

10/10 Excellent

Jerri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Customer Service & Very Clean Room
Excellent friendly customer service. Our room was clean, and the bathroom was spotless and updated. Bath towels were crisp, white, and fluffy. I highly recommend this hotel.
Stayed 1 night in Nov 2023
Response from Jatin p on 13 Nov 2023
Thank you very much for staying with us and hope to see you soon

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprise
Even though hotel was old it was updated nicely. Beds were comfortable pillows were nice and the place was very clean. I wouldn’t hesitate to stay again
Stayed 1 night in Nov 2023
Response from Jatin p on 12 Nov 2023
Thank you very much for staying with us and hope to see you soon

8/10 Good

Paul

Stayed 1 night in Oct 2023
Response from Jatin p on 3 Nov 2023
Thank you very much for staying with us and hope to see you soon

8/10 Good

Evelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean & quiet. Breakfast was a joke. We got 2 honey buns that were stale. This was at 8:30 am. Thats all that was there. But, as far as the room, I would stay there again.
Stayed 1 night in Oct 2023
Response from Jatin p on 30 Oct 2023
Thank you very much for staying with us and hope to see you soon

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean, mattress was good. People were friendly.
Stayed 1 night in Oct 2023
Response from Jatin P on 30 Oct 2023
Thank you very much for staying with us and hope to see you soon

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Hotel facility and the room was clean, staff was helpful and nice. Our stay was for 1 night and was very good. Our room was quiet and the bed very comfortable. the shower had plenty of hot water and had very good water pressure that I've ever experienced in a hotel! Would recommend to friends.
Stayed 1 night in Oct 2023
Response from Jatin p on 23 Oct 2023
Thank you very much for staying with us and hope to see you soon

10/10 Excellent

jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean and Updated Room
Stayed 1 night in Oct 2023
Response from Jatin p on 21 Oct 2023
Thank you very much for staying with us and hope to see you soon

2/10 Terrible

Linda

Stayed 1 night in Oct 2023
Response from Jatin p on 22 Oct 2023
Thank you very much for staying with us.

4/10 Poor

George

Disliked: Cleanliness, staff & service, property conditions & facilities
WAY to expensive for a simple room
Outragiously expensive for a simple room. This was a $100 room I was sacked for $169. Will NEVER stay again. The attendent was almost hostile.
Stayed 1 night in Oct 2023
Response from Jatin p on 17 Oct 2023
If there is an event in town than all the hotels everywhere increase the rates, Hampton Inn was charging for 350 per night that day. It’s up to the individual guest if they want to pay that kind of rates or not. It’s like getting a popcorn at movie theater for 10 which you can buy outside for 1. Hotel sets the rates per demand of the rooms that day. We have 79 rates in winter time when demands are low. We have a seasonal business and we have to make the best during our busy season, if now we cannot even pay our bills.

6/10 Okay

Garry

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
The continental breakfast so called area had 2 tables and four chairs at each table. It was set up right off check in and out office. Very very ugly area. Took food to room. Poor selection
Stayed 1 night in Sep 2023
Response from Jatin p on 17 Oct 2023
It’s not an ugly area we just remodeled that lobby 2 years ago and it’s modern and contemporary besides small office area due to size of the property and seating area is per the required code and number of chairs. You may have to pay twice what we have charged you to have seperate lobby and breakfast like other big hotels in area

6/10 Okay

Timothy

Liked: Cleanliness, staff & service
Disliked: Room comfort
It was okay for a one night stay. Clean enough. Bed was very hard. I’ve stayed in a lot of nicer places for a lot less.
Stayed 1 night in Oct 2023
Response from Jatin P on 16 Oct 2023
Thank very much for staying with us. Yes rates were high because there was a fall festival going on in town.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Jatin p on 13 Oct 2023
Thank you very much for staying with us and hope to see you soon

10/10 Excellent

Clifton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,quiet and close too shopping and dining
Stayed 1 night in Oct 2023
Response from Jatin p on 12 Oct 2023
Thanks you very much for staying with us and hope to see you soon

10/10 Excellent

Jewell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and was just as shown on website.
Stayed 2 nights in Sep 2023
Response from Jatin p on 11 Oct 2023
Thank you very much for staying with us and hope to see you soon

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Oct 2023
Response from Jatin p on 10 Oct 2023
Thank you very much for staying with us and hope to see you soon

2/10 Terrible

Jeri Ann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
Drove up and drove away. Look at reviews from people that actually stayed. Don’t even consider staying here.
Stayed 1 night in Oct 2023
Response from Jatin p on 8 Oct 2023
You did not stayed here than how can you review us. Don’t judge book by its cover. And yes look at the reviews.

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, horrible AC
The rooms were very nice, clean and comfortable, except for the AC unit. It was super noisy and set high in the wall so that it blew air all across the room. I cannot sleep with air blowing directly on me (I'll wake up with a completely stuffed up head) so we couldn't use the air all night and the room got warm and a bit stuffy. Otherwise it was a great room, just needs a better AC setup.
Stayed 1 night in Oct 2023
Response from Jatin p on 6 Oct 2023
Thank you very much for staying with us and hope to see you soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jatin p on 3 Oct 2023
Thank you very much for staying with us and hope to see you soon

4/10 Poor

Jelene

Disliked: Cleanliness, staff & service, amenities
Disappointed… was unwilling to check us in 30 minutes before check in time (2:00pm) room smelled stale… tv was unwatchable, too dark to watch, unable to fix brightness. Breakfast was unacceptable. Juicy machine broken, muffins day old. No milk for cereal. No water in soda machine. Coffee was good though.
Stayed 1 night in Sep 2023
Response from Jatin P on 3 Oct 2023
Hello, check in time is mentioned on your reservation to check in after 2 pm if rooms are not ready than we cannot check you in. If you did not like room you should have come to office for full refund. No hotels bakes muffins everyday they are all frozen, we had juice in jug not machine. We always have milk for cereal unless it was empty by other guest before we refill again. Only thing you had to do was ask. When it’s busy we may be little behind on refilling it.

10/10 Excellent

howard

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great motel pool wasclean
Stayed 1 night in Sep 2023
Response from Jatin P on 3 Oct 2023
Thank you very much for staying with us and hope to see you soon

10/10 Excellent

Bobby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and convenient. The manager was very polite and helpful. Would stay here again.
Stayed 2 nights in Sep 2023
Response from Jatin p on 28 Sept 2023
Thank you very much for staying with us and hope to see you soon

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean and Great Staff
Stayed 1 night in Sep 2023
Response from Jatin p on 1 Oct 2023
Thank you very much for staying with us and hope to see you soon

10/10 Excellent

CHRIS, Kannapolis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here before and thought it was good for the price, good location and clean.
Stayed 1 night in Sep 2023
Response from Jatin p on 26 Sept 2023
Thank you very much for staying and hope to see you soon

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Older hotel, decent stay
The hotel was better than I expected. Clean, tidy and the staff was really nice. It is an older hotel, and the air conditioning units are loud, but work really well. The bed is very firm, which I like. The pool was unheated, and my kids insisted on swimming so swim we did. It was too bad, but not for an extended period. The best part of this hotel is the Asian restaurant behind it. Seriously, go there.
Stayed 2 nights in Sep 2023
Response from Jatin P on 28 Sept 2023
Thank you very much for staying with us and hope to see you soon

10/10 Excellent

Roddi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jatin P on 21 Sept 2023
Thank you very much for staying with us and hope to see you soon

10/10 Excellent

julie

Stayed 1 night in Sep 2023
Response from Jatin P on 8 Oct 2023
Thank you very much for staying with us and hope to see you soon

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good find!
Stayed 1 night in Sep 2023
Response from Jatin p on 15 Sept 2023
Thank you very much for staying with us

4/10 Poor

Laurel

Disliked: Property conditions & facilities
There was something that looked like frozen margarita in the freezer and someone was smoking enough next door that you could smell it on the sidewalk outside our door. The personAbleand it was otherwise clean. in the office was pers
Stayed 1 night in Sep 2023
Response from Jatin P on 13 Sept 2023
Thank you very much for staying with us. If someone is smoking outside or in their smoking we cannot control them

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place as it was remodeled a few years ago. No issues. Bed was very comfortable.
Stayed 1 night in Sep 2023
Response from Jatin p on 11 Sept 2023
Thank you very much for staying with us and hope to see you soon

8/10 Good

Laura

Travelled with partner
We would have liked a coffee pot in room or coffee available longer in office but place was very clean and quite pool was closed and was hoping to use it some why there but overal happy with our stay
Stayed 2 nights in Sep 2023
Response from Jatin p on 11 Sept 2023
Thank you very much for staying with us and hope to see you soon

2/10 Terrible

nicole

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
OMG they actually have SMOKING ROOMS! lol I didn't know anbody still smoked anymore lol If you value your lungs, make sure you don't end up in a smoking room...2 cans of lysol later-it still reeked! lol
Stayed 1 night in Jun 2023
Response from Jatin P on 1 Sept 2023
Sorry but you cannot give hotel low review because they have smoking rooms. You will be surprise how many people still smokes. I don’t smoke myself but I book non smoking rooms when I travel. If you make reservation for smoking you get smoking room. I would rather people smoke in smoking room rather they smoke in non smoking rooms. I have seen lots of hotels if they are smoke free and people rent non smoking rooms and smoke in that room, very common problems hotels have no a days. I see you booked smoking room online and that’s what we gave you. You made mistake so you cannot blame hotel for it just because we offer smoking room option.

2/10 Terrible

Lindsay

Stayed 1 night in Aug 2023
Response from Jatin Patel on 30 Aug 2023
YOU DID NOT STAY AT HOTEL …..so why reviewYou made a non refundable reservation thinking we allow pets which we don’t and when you called to cancel reservation as a courtesy we told you to contact Expedia to cancel it and we will waive the charge. But you were really rude when you called. Still we waived the fees and did not charged you from hotel side. Hotel do not have any authority to make changes or cancel reservation when you book it thru any travel agency.

10/10 Excellent

Lonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price
It was clean and comfortable
Stayed 1 night in Aug 2023
Response from Jatin P on 10 Aug 2023
Thank you very much for staying with us and hope to see you soon

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room great pool and very friendly staff,the gentleman at the front desk was so nice and polite and even gave some information about Mayberry will definitely stay again
Response from Jatin p on 8 Aug 2023
Thank you very much for Staying with us and hope to see you soon

6/10 Okay

Jeffrey

Travelled with partner
Just seemed to be old, nothing to make it stand out.
Stayed 1 night in Aug 2023
Response from jatin p on 7 Aug 2023
thank you very much for staying with us and hope to see you soon