Aerial view

Reviews of Auberge Handfield

3.5 out of 5
Auberge Handfield
555 Richelieu, Saint-Marc-sur-Richelieu, QC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 102 out of 164 reviews" "
Rating 8 - Good. 45 out of 164 reviews" "
Rating 6 - Okay. 14 out of 164 reviews" "
Rating 4 - Poor. 0 out of 164 reviews" "
Rating 2 - Terrible. 3 out of 164 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melvin Kunnel

Stayed 1 night in Mar 2024
Response from Annick- Superviseure on 23 Apr 2024
Bonjour,Nous tenions à vous remercier pour votre évaluation positive sur votre séjour à l'Auberge Handfield.Au plaisir de vous recevoir à nouveau.Cordialement,

10/10 Excellent

Pat

Stayed 2 nights in Mar 2024
Response from Annick on 31 Mar 2024
Bonjour à vous !Laissez-nous vous remercier de nous avoir choisi pour votre séjour.Merci pour votre évaluation positive.Sincèrement,

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over looking river.
Stayed 1 night in Aug 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Annick -Réception on 24 May 2023
Bonjour,Nous vous remercions pour votre évaluation.Nous sommes ravis de constater que votre présence parmi nous fut à la hauteur de vos attentes et sachez que votre évaluation positive sera partagée avec tous les membres de l'équipe de l'Auberge Handfield.Sincèrement, Annick

6/10 Okay

Patric

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Les termes n’ont pas ouvert le matin, le bar pas ouvert le soir de Noël, la plomberie qui fait du bruit.
Stayed 1 night in Dec 2022
Response from Annick -Réception on 28 Dec 2022
Bonjour,Nous vous sommes reconnaissants d'avoir pris le temps de partager votre expérience avec nous. Sachez que vos observations concernant la tuyauterie et l'ouverture du bar ont déjà été communiquées avec les membres de la direction concernés et seront également le sujet d’une discussion lors de rencontre hebdomadaire. Vos commentaires constructifs sont très appréciés puisque notre but est de continuellement améliorer nos produits et nos services pour notre précieuse clientèle. Pour ce qui est du spa, il s'agit d'un oubli et nous vous offrons nos excuses.En espérant avoir le plaisir de vous accueillir à nouveau.Cordialement

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Auberge Handfield on 1 Nov 2022
Nous vous remercions pour votre évaluation. En espérant avoir la chance de vous accueillir à nouveau.Sincèrement, Annick.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Juliette - Réception on 27 Aug 2022
Cher client,Nous vous remercions d'avoir pris le temps d'évaluer votre séjour parmi nous et nous sommes plus que ravis de constater que celui-ci fut à la hauteur de vos attentes!Au plaisir de vous accueillir à nouveau parmi nous.Sincèrement,JulietteRéception

10/10 Excellent

justin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Jun 2022
Response from Lorie - Réception on 21 Jun 2022
Bonjour cher client, Tout d'abord, nous tenons à vous remercier d'avoir pris le temps de nous partager votre expérience à l'Auberge Handfield. Nous sommes ravis de constater que votre séjour fut à la hauteur de vos attentes. Au plaisir de vous accueillir à nouveau! Sincèrement, Lorie - Réception

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good but the restaurant is very pricey.
Stayed 1 night in Jun 2022

6/10 Okay

Jean Francois

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place… We’re asked to keep quiet a 20h45 for no reason. Incredible…
Stayed 1 night in May 2022
Response from Lorie - Réception on 14 May 2022
Dear guest, We are very grateful you have taken the time to review your stay with us. First and foremost, we are glad to read that the Auberge in itself was to your liking. Please allow us to apologize for the misunderstanding about the noise level in the room. We will use this situation as an opportunity to improve our services. We hope to have the pleasure of hosting you again in the near future. Best regards, Lorie – Front desk

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, room comfort
Great quick stay
Excellent stay!! Wonderful service ! Easy parking and check in!! The bathroom needs a refresh!
Stayed 1 night in Dec 2021
Response from Réception Auberge Handfield on 25 Dec 2021
Hi miss Kelly, we are happy to hear that you enjoyed your stay and that the service was up to your expectations! Also, thank you for your comment on the bathroom,we are realy sorr about that and we will make sure that it gts to th concerned person. We are looking foward to welcoming you again. Cordialy, Océanne

8/10 Good

Andrea

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely property in a quiet area outside of Montreal. We didn't get to use any amenities other than our room because we brought our anxious rescue dog who can't be left alone (which also meant we had to book a room with two smaller beds instead of the one king bed we'd wanted), but the room itself was spacious, clean, well-appointed, and had a lovely view of and walk-out to the river. Every interaction with staff was super pleasant and everyone was helpful. I would definitely stay here again.
Stayed 3 nights in Nov 2021
Response from Elizabeth - Front Desk on 4 Dec 2021
Dear Client, First and foremost, we would like to thank you for taking the time to share your experience with us. We are more than delighted to read that your stay lived up to your expectations and that the view from your riverside room as well as the service provided by our staff stood out. We truly hope to have an opportunity to host you again in the future. Best regards, Elizabeth - Front Desk

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Juliette - Réception on 29 Nov 2021
Bonjour cher client, Nous vous sommes reconnaissants que vous ayez pris de votre temps pour évaluer votre visite parmi nous. Nous sommes heureux de constater que votre séjour fut à la hauteur de vos attentes et soyez assuré que votre évaluation positive sera partagée avec tous les membres de l'équipe de l'Auberge Handfield. Au plaisir de vous accueillir à nouveau parmi nous! Sincèrement, Juliette Réception

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service
Disliked: Amenities
Bel ambiance rustique mais, notre chambre était très accommodé par le passage des véhicules et Netflix a été impossible à trouver. De plus, notre réservation
Stayed 1 night in Nov 2021
Response from Juliette - Réception on 15 Nov 2021
Bonjour cher client, Nous souhaitons vous remercier d'avoir pris de votre temps pour nous faire part de votre expérience. Nous sommes navrés de lire que vous ayez éprouvé des difficultés avec le téléviseur de votre chambre et soyez rassuré que le département de la maintenance en a été avisé immédiatement. Quant au bruit généré par le passage des véhicules à proximité, nous vous invitons à communiquer avec nous directement par téléphone pour un prochain séjour pour que nous puissions nous assurer de vous réserver une chambre avec une vue du côté de la rivière. Nous sommes toutefois ravis que l'ambiance rustique de l'Auberge Handfield a su vous plaire et soyez sans crainte que votre commentaire sera partagé avec tous les membres du personnel. En espérant avoir la chance de vous accueillir à nouveau parmi nous lors d'un prochain séjour. Sincèrement, Juliette Réception

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Juliette - Réception on 8 Nov 2021
Chère cliente, Nous vous remercions d'avoir pris le temps d'évaluer votre visite parmi nous. Nous sommes plus que ravis de constater que votre séjour fut à la hauteur de vos attentes et sachez que votre évaluation positive sera partagée avec tous les membres du personnel de l'Auberge Handfield et sera grandement appréciée! Merci de nous avoir choisis pour votre escapade et au plaisir de vous accueillir à nouveau parmi nous! Sincèrment, Juliette

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel beside the marina.
We really enjoyed the water view of the room. The property was very close to the marina and had a patio restaurant which was still open. The restaurant was a bit over priced with mediocre food though, probably won't go back to the restaurant but will stay at the hotel again!
Stayed 1 night in Aug 2021
Response from Mélyna - Front desk on 30 Aug 2021
Hi Mr. Andrew; we want to thank you for taking the time to share your experience with us.We are happy you enjoyed your stay at Auberge Handfield. Rest assured that your comments about the restaurant will be a part of a discussion with our team as a motivation to improve our services. We hope to have the pleasure of hosting you again in the near future. Kind regards

8/10 Good

IZAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Elizabeth - Front Desk on 15 Aug 2021
Dear Client, First and foremost allow us to thank you for taking the time to share your experience with us. Do not hesitate to send us your constructive comments which may help us to achieve all your expectations during your next visit with us. We hope to have the pleasure of hosting you again in the near future. Best regards, Elizabeth

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and scenery, very clean. Staff was very friendly. Bed very comfortable. Love that there is a balcony. Will definitely visit again!
Stayed 1 night in Jul 2021
Response from Mélyna - Front desk on 3 Aug 2021
Hi; we want to thank you for choosing Auberge Handfield for your stay. We're happy you enjoyed your gateaway with us! We'll be glad to welcome you again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint and peaceful riverside stay! Fun to watch all the boaters. Excellent dinner on terrace. Pool was warm and clean. Family of four and furry friend enjoyed ourselves very much.
Stayed 1 night in Jul 2021
Response from Elizabeth - Front Desk on 27 Jul 2021
Dear Client, First and foremost allow us to thank you for taking the time to share your experience with us. We were delighted to read that your stay in Saint-Marc has been to your family and your furry friend expectations! Rest assured that your comments will be shared with the team as it is a great source of motivation for everyone. We hope to have the pleasure of hosting you again in the near future.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
amazing view and staff. it was our 2nd time and we just love the place. The only thing I noticed this time, I had the impression that they've just started after a longtime pendemy issu, they didn't check several things: the shower in our room didn't work, there was no wifi and the souper in the terrasse came so late and wasn't a big deal.
Stayed 1 night in Jul 2021
Response from Elizabeth - Front Desk on 4 Jul 2021
Hi, First and foremost allow us to thank you for taking the time to share your experience with us. We are sorry to read that your stay in St-Marc hasn’t been up to your expectations. Allow us to apologize for the inconvenience caused by the malfunction of your shower and the absence of wifi during your stay following a major failure of our distributor's network. Rest assured that your comments about the Bar Terrace will be shared with the team and will be a part of a discussion as a motivation to improve our services. We hope to have the pleasure of hosting you again in the near future! Best regards, Elizabeth

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food was amazing and all made from scatch. The room was very nice and confortable but could of been a little bit cleaner but wasnt dirty. The view of the water and the pool/spa is Amazing!! Had a relaxing weekend with my husband and no kids ... really relaxing and beautiful
Stayed 2 nights in Sep 2020
Response from Reception on 9 Sept 2020
First and foremost allow us to thank you for taking the time to share your experience with us. Rest assured that your comments will be shared with the team and will be a part of a discussion as a motivation to improve our services. We hope to have the pleasure of hosting you again in the near future

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2020
Response from auberge handfield on 15 Jul 2020
Bonjour Monsieur/Madame, Nous vous remercions d’avoir pris le temps de partager votre avis avec nous. Sincèrement, Océanne

8/10 Good

Candy, Charlestown RI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and quiet. Room needed some upgrades but the bed was great .
Stayed 3 nights in Jan 2020
Response from francine on 19 Jan 2020
Hi, First and foremost allow us to thank you for taking the time to share your experience with us. It will also give us an opportunity to rectify some anomalies and improve upon services. Best regards, Francine

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Francine on 17 Jan 2020
Bonsoir, Nous vous remercions de vos commentaires. Soyez assuré que nous les partagerons avec notre équipe. Au plaisir de vous accueillir à nouveau, Francine

10/10 Excellent

Ghislain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view on the river. We liked the classic style of the main building.
Stayed 1 night in Dec 2019
Response from Julia on 18 Dec 2019
Hello Mr Ghislain, We are grateful to you for taking the time to share your appreciation with us. We do our to remain authentic to the Auberge. Have a good day, Julia - Front Desk

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Francine on 24 Nov 2019
Bonsoir, Nous vous remercions de vos élogieux commentaires, nous les partagerons cetrtainement avec toute notre équipe. Au plaisir de vous servir à nouveau, Francine

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019
Response from Francine on 24 Nov 2019
Bonsoir, Vous nous voyez désolés si votre séjour n'a pas été à la hauteur de vos attentes. Vos commentaires feront discution avec les membre de notre équipe. Au plaisir de vous servir à nouveau, Francine

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view on the river. Staff was charming. The hotel has kept the old charm of bygone days.
Stayed 1 night in Oct 2019
Response from Francine on 29 Oct 2019
Hi, We were delighted to read that your stay in Saint-Marc has been to your expectations. Best regards, Francine

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great find! Love this gem of a property
This property is a gem. Great rooms, clean, warm, inviting, with a comfortable bed and pillows. The property is waterfront and backs onto a field. Delicious food, great atmosphere, and very popular. Highly recommend!
Stayed 1 night in Oct 2019
Response from Francine on 29 Oct 2019
Hi, We are happy to read that your experience during your stay has met your expectations. Rest assured that your comments will be shared with the team as it is a great source of motivation for everyone. Best regards, Francine

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Roxane, réception on 13 Sept 2019
Bonjour, Merci grandement pour votre évaluation! Au plaisir de vous revoir à notre auberge, Roxane, réception

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice river view from the room, good breakfast and very helpfull staff
Stayed 3 nights in Aug 2019
Response from Francine on 17 Aug 2019
Bonjour, Nous vous remercions d'avoir pris de votre temps pour nous communiquer vos commentaires, c'est très apprécié. Soyez assuré que nous les partagerons avec toute notre équipe. Au plaisir de vous revoir une prochaine fois, Francine

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Francine on 6 Aug 2019
Merci de vos commentaires. Vous servir a été un plaisir et nous partagerons votre évaluation avec notre équipe. Au plaisir de vous accueillir à nouveaum

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, very friendly staff. The rom was lovely and comfortable. We especially enjoyed the best piña colada at the marina bar and an excellent BBQ.
Stayed 1 night in Jul 2019
Response from francine on 1 Aug 2019
We appreciate your comments and rest assured that we will share them with our entire team. Serving you has been a pleasure and we hope to have given you the taste to stop at us on a future occasion.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Very nice staff and good location
Stayed 1 night in Jul 2019
Response from Louis-Robert on 23 Jul 2019
Thank you for sharing your experience with us. We are delighted to note your comments about the team and the state of the premises. Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Francine on 2 Jul 2019
Vous servir est un plaisir. Nous partageons tous les commentaires avec notre équipe. Au plaisir d'une prochaine visite, Francine

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a gem. Been around since 1945. Family operated. Fantastic rooms and 5 star food.
Stayed 1 night in Jun 2019
Response from LRH on 17 Jun 2019
Thank you for taking the time to share you experience with us. We are delighted to read that your stay was to your expectations. Sincerely, Louis-Robert

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Julia de l'Auberge Handfield on 13 Jun 2019
Thank you for your feedback. Best regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cleanliness and great service The team go out of their way to make you feel comfortable
Stayed 3 nights in May 2019
Response from Francine on 1 Jun 2019
We thank you for taking the time to give us your comments, it was very appreciated. Rest assured that we will share them with our entire team. Looking forward to serving you again, Francine

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from f on 3 Jun 2019
Nous vous remercions d'avoir pris le temps de nous émettre vos commentaires, ce fut très appriécié. Soyez assuré que nous les partagerons à toute notre équipe. Au plaisir de vous servir à nouveau, Francine

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view, relaxing environment
The room was very clean and comfortable. The balcony overlooking the river was a wonderful view and a great place to enjoy a morning coffee (there’s a keurig in the room). We were going to a wedding in the next town over and would have preferred not to have to drive home afterwards, but as it turns out there are no taxis or Uber in the area. That’s no fault of the hotel, of course, just a heads up for anyone going to the area for a social function.
Stayed 2 nights in Oct 2018
Response from Christine on 31 Oct 2018
Dear Andrea, First and foremost allow us to thank you for taking the time to share your experience with us. We are glad to read that your stay at the Auberge has reached all of your expectations. We hope to have the pleasure of hosting you again in the near future. Best regards, Christine

8/10 Good

Alex, Ottawa,ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room overlooked marina with nice balcony. AC was very noisy, would turn on and wake us up, so turned it off. Comfort of mattress was just Ok, not high quality.
Stayed 1 night in Aug 2018
Response from Christine on 4 Sept 2018
We thank you for taking the time to share your experience with us. Allow us to apologize for not meeting your expectations. Hoping to welcome you again. Best regards, Christine

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
W
Stayed 1 night in Aug 2018
Response from Juliette on 14 Aug 2018
Chère Vicky, Nous vous remercions pour votre évaluation concernant votre séjour passé parmi nous. Nous sommes ravis de constater que votre visite fut à la hauteur de vos attentes et sachez que votre évaluation positive sera partagée avec toute l'équipe. Au plaisir de vous accueillir à nouveau! Cordialement, Juliette

8/10 Good

Lisa, philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay
Spent one night at the hotel. Had a room with a nice view of the river (we paid for the upgrade). The room was small. The bathroom is tiny. Shower was good. Sheets on the bed were not so good. Very stiff and scratchy. Towels were nice though. Buffet breakfast was delicious
Stayed 1 night in Jun 2018
Response from Julie M on 27 Jun 2018
Dear Lisa, First and foremost allow us to thank you for taking the time to share your experience with us. Rest assured that your comments will be shared with the team as it is a great source of motivation for everyone. We thank you for having selected us as home port on the Richelieu river and hope to have the pleasure of hosting you again in the near future. Best regards, Julie Melançon Directrice de l'Accueil

6/10 Okay

CarlC, Montreal

Liked: Cleanliness, staff & service
Nice place with a lot of potential but...
I went to this hotel expecting top tier amenities and it was just ok. Missing items like a refrigerator, bathrobe and even an ice bucket were missing from the room. The hotel is a also a bit noisy as it is located right off a main road. It's unfortunate because it is a beautiful place and I can only imaging the beauty of it in the summer.
Stayed 1 night in Oct 2017
Response from Marissa on 20 Oct 2017
We thank you for taking the time to share your experience with us. We are sorry to read that your stay in St-Marc hasn't been to your expectation. We take good notes about your comment concerning the refrigerator and bathrobe. We will make sure to improve our services in the future. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful B&B
The hotel is located in a beautiful part of Quebec, on the side of a river. Quiet and relaxing, and definitely comfortable. Unfortunately, you should plan to either spend 3-times the market price for average food. Meals should be planned ahead.
Stayed 1 night in Jul 2017
We thank you for taking the time to share your experience with us. We are pleased to read that your stay in Saint-Marc gave you the opportunity to have a relaxing moment. As for the food and beverage options, we do indeed offer a culinary experience in our Ancestral Restaurant featuring exclusive local Québec products ranging from 30$ to 60$ per person excluding alcoholic beverages. However, we also offer competitively priced options at our outdoors Marina bar-terrace with a full buffet breakfast for 16$ per person, a grill and a salad bar option as well as a bistro menu for both lunch and dinner with a range of prices between 15$ to 25$. We are sorry if this information hasn’t been properly communicated to you. We truly hope to have an opportunity to host you again in the future. Best regards, Marissa.

6/10 Okay

anthony

Good choice, quiet location, on the river
We had a company function on the property, the room was dated, functional with air and a flat screen tv. Food served was mostly very good, although the bbq meat was not tender at all. Loved the home made potato chips. It had WiFi, can't recall how it was, I think it was fine.
Stayed 1 night in Jul 2017
We thank you for taking the time to share your observations with us. We are glad you had a nice experience at the Auberge. We apologize for the bbq meat; we will make sure to share your comment with the concerned persons. We hope to have the chance to welcome you again. Best regards, Marissa.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, peaceful place. A must!
We just added this stop on our trip and so happy we did. We wished we would've had another day to stay. The owner was very nice w/ his offer to tour their sugar shack. We would love to return some day.
Response from General Manager on 8 Oct 2016
First and foremost allow us to thank you for taking the time to share your experience with us. We were delighted to read that your stay in Saint-Marc-sur-Richelieu has been to your expectations. We thank you for having added us to your trip and hope to have the pleasure of hosting you again in the near future. Best regards. Marissa

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
We drove into Canada from the US and had booked this hotel on Hotels.com. We had traveled from Ohio up the east coast and this was the best hotel we stayed at. It is so charming and the staff was very friendly. The rooms are beautiful and very comfortable. The only complaint we had was that we didn't have more time to spend here!! Would definitely stay here again!!
Response from General Manager on 4 Oct 2016
First and foremost allow us to thank you for taking the time to share your experience with us. We were delighted to read that your stay in Saint-Marc has been to your expectations. Rest assured that your comments about the staff will be shared with the team as it is a great source of motivation for everyone. We thank you for having selected us as home port on the Richelieu river and hope to have the chance of hosting you again in the near future. Best regards. Marissa.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Response from General Manager on 4 Sept 2016
Merci d'avoir pris le temps de partager votre opinion sur votre séjour passé parmi nous. Cordialement, Marissa.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Response from General Manager on 4 Sept 2016
Nous vous remercions d'avoir pris le temps de partager votre opinion sur votre séjour passé chez nous. Au plaisir de vous accueillir à nouveau, Marissa.