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Reviews of Travelodge BY Wyndham Mobile

2.5 out of 5
Travelodge BY Wyndham Mobile
816 West I-65 Service Rd South, Mobile, AL

Reviews

6.8
Rating 10 - Excellent. 219 out of 997 reviews" "
Rating 8 - Good. 319 out of 997 reviews" "
Rating 6 - Okay. 206 out of 997 reviews" "
Rating 4 - Poor. 128 out of 997 reviews" "
Rating 2 - Terrible. 125 out of 997 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2020

2/10 Terrible

Megan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shut Down
Do not book this hotel. I booked it for a night stay before our cruise last week in March 2020. When we showed up this hotel was closed/shutdown. No one had informed us and it was and is still bookable on hotels.com. Angry is an understatement. There were multiple people standing outside of this hotel trying to get answers. And no no had any!
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was closed when we arrived and we had to find a new hotel at the last minite!
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Doug, Lawrence, KS

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Thought I was booking a La Quinta. Apparently they were in the middle of a change to Travel Lodge. Crappy room with a LOUD a/c. unit. No breakfast as advertised! Avoid this place.
Stayed 1 night in Feb 2020

2/10 Terrible

Pail

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty, Dirty. Would not stay again.
Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveller

Stayed 1 night in Feb 2020

2/10 Terrible

Ranjit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroach Paradise
Stayed 1 night in Feb 2020

8/10 Good

Familytraveler, sarasota

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
Clean. Quiet. Ice machine broken. Beds are horrible I had to put bed back on frame and could feel springs though the mattress
Stayed 1 night in Feb 2020

6/10 Okay

jessica

Liked: Staff & service
Stayed 1 night in Feb 2020

2/10 Terrible

Bobby

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room smelled. Evidently it was a smoking room that you thought you could spray with something and it wouldn’t smell. Well it didn’t work, it stunk!
Stayed 1 night in Feb 2020

10/10 Excellent

LV

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not of been better.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Floors were nasty, lampshades crooked, bedding stained, pillows were hard, door handle smelled like weed
Stayed 1 night in Feb 2020
Response from na on 24 Feb 2020
Dear Anonymous, Thank you for taking the time to survey our property. I am sorry that your stay with us, was not a positive experience. Thank you for choosing Travelodge for you lodging needs Sincerely, Denise T. Hotel Supervisor

10/10 Excellent

Shylda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from na on 21 Feb 2020
Dear Shylda, Thank you for taking the time to survey our property in Mobile. I am pleased to hear that your stay with us was a positive experience. Thank you choosing Travelodge, and we hope to serve you soon. Sincerely, Denise T. Hotel Supervisor

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Got there checked in ...went to room tv didnt work called front desk she told me to come get another remote went got it . it didnt work so she moved us from a room with king size bed to one with 2 full size beds ... Got up next morning toilet didnt work and took forever to get hot water. Bad experience and rude clerk at check in .. I wont stay here again nor do I recommend this hotel
Stayed 2 nights in Feb 2020
Response from na on 17 Feb 2020
Dear Anonymous, Thank you for taking the time to survey our property. I am sorry that your stay with us was not a positive experience. Thank you for choosing Travelodge for you lodging needs. Sincerely, Denise T. Hotel Supervisor

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our room smelled liked a wet dog , and bathroom had bugs in the sink and tub
Stayed 1 night in Feb 2020
Response from na on 17 Feb 2020
Dear Anonymous, Thank you for taking the time to survey our property. I am sorry that your stay with us was not a positive experience. Thank you for choosing Travelodge for you lodging needs. Sincerely, Denise T. Hotel Supervisor

6/10 Okay

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always smells like weed smoke
Stayed 1 night in Feb 2020
Response from na on 17 Feb 2020
Dear Sharon, Thank you for taking the time to survey our property. I am sorry that your stay with us was not a positive experience. Thank you for choosing Travelodge for you lodging needs. Sincerely, Denise T. Hotel Supervisor

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from na on 17 Feb 2020
Dear Anonymous, Thank you for taking the time to survey our property. I am sorry that your stay with us was not a positive experience. Thank you for choosing Travelodge for you lodging needs. Sincerely, Denise T. Hotel Supervisor

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Travelodge Is No Place To Stay
Our stay was horrible!! No microwave, no fridge. Some lights didn't work. Towels were rough and dingy. Bed was lumpy and hard. Outer appearance was unpleasant. Old paint and scuffed walls throughout. Online pics were very misleading. I will Never go back to this hotel!! Needs a makeover inside and out. Upgrade this place asap!!! You make Mobile look really BAD!!!
Stayed 1 night in Feb 2020
Response from na on 17 Feb 2020
Dear Anonymous, Thank you for taking the time to survey our property. I am sorry that your stay with us was not a positive experience. Thank you for choosing Travelodge for you lodging needs. Sincerely, Denise T. Hotel Supervisor

6/10 Okay

TravelGranny, Owen Sound

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we booked this hotel - breakfast was included. When we arrived, the breakfast program had been cancelled. Sorry about your luck. Carpet in room was very dirty. Had to ask 2 times to get a blanket for the bed - there was only a sheet and duvet cover. Had to also ask for towels. Found the evening staff far more accomodating than day time staff. Had to ask for towels as well. On the plus side - there was lots of hot water for showers!
Stayed 2 nights in Jan 2020
Response from na on 17 Feb 2020
Dear TravelGranny, Thank you for taking the time to survey our property. I am sorry that your stay with us was not a positive experience. Thank you for choosing Travelodge for you lodging needs. Sincerely, Denise T. Hotel Supervisor

6/10 Okay

Amber

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was nice. We did have to ask for towels each day. They only stocked the room with two when we had a family of 4. There was a roach in the bath tub the first night. It would have been nice to have had a small fridge and microwave in the room.
Stayed 2 nights in Feb 2020
Response from na on 17 Feb 2020
Dear Amber, Thank you for taking the time to survey our property. I am sorry that your stay with us was not a positive experience. Thank you for choosing Travelodge for you lodging needs. Sincerely, Denise T. Hotel Supervisor

2/10 Terrible

Carlos Colucci

Disliked: Cleanliness, property conditions & facilities, room comfort
Won’t make that mistake again.
The first room they put us in had a really bad smell so they changed us to another room. We dropped our bags and went to dinner. When we returned I was about to plug in my phone and noticed a lot of hair on the head board and wall outlet, I moved the table to discover even more hair as if someone had gotten a hair cut in the room. When I pulled back the covers there were several wet spots on the sheets and even some blood as if the cleaning crew just pulled the comforter back up and straightened the bedding a bit. I brought it to the attention of the staff and checked out and stayed at another hotel. I took photos of everything so the staff could not deny it. They apologized and told me they would refund my payment but I have not heard anything else from them.
Stayed 1 night in Feb 2020
Response from na on 14 Feb 2020
Dear Carlos Colucci, Thank you for taking the time to survey our property. I am sorry that your stay with us was not a positive experience. I will share your comments with my team, for immediate correction. Thank you for choosing Travelodge for your lodging needs. Sincerely, Denise T. Hotel Supervisor

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from na on 13 Feb 2020
Dear Jason, Thank you for taking the time to survey our property in Mobile. I am pleased to hear that your stay with us, was a positive experience. Thank you for choosing Travelodge and we hope to serve you soon. Sincerely, Denise T. Hotel Supervisor

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from na on 13 Feb 2020
Dear William, Thank you for taking the time to survey our property in Mobile. I am pleased to hear that your stay with us, was a positive experience. Thank you for choosing Travelodge and we hope to serve you soon. Sincerely, Denise T. Hotel Supervisor

8/10 Good

Mike, Mobile

Liked: Cleanliness, staff & service, property conditions & facilities
Okay hotel, several hotels nearby. Clean room, everything worked fine. No breakfast just coffee.
Stayed 1 night in Feb 2020
Response from na on 6 Feb 2020
Dear Mike, Thank you for taking the time to survey our property. I am pleased to hear that you enjoyed your stay with us, while in Mobile. If your travel plans should bring you back to our area, it would be our pleasure to serve you again. Sincerely, Denise T. Hotel Supervisor

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from na on 3 Feb 2020
Dear William, Thank you for taking the time to survey our property in Mobile. I am pleased to hear that your stay with us was a positive experience. Thank you for choosing Travelodge and we hope to serve you again, in the near future. Sincerely, Denise T. Hotel Supervisor

10/10 Excellent

Swanzetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from na on 3 Feb 2020
Dear Swanzetta, Thank you for taking the time to survey our property in Mobile. I am pleased to hear that your stay with us was a positive experience. Thank you for choosing Travelodge and we hope to serve you again, in the near future. Sincerely, Denise T. Hotel Supervisor

6/10 Okay

Verified traveller

Stayed 2 nights in Jan 2020
Response from na on 31 Jan 2020
Dear Anonymous, Thank you for taking the time to survey our property. I am sorry that your stay with us was not a positive experience. Thank you for choosing Travelodge and we hope to serve you again

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Toilet didn't flush! Beds were good, shower wad good
Stayed 2 nights in Jan 2020
Response from na on 27 Jan 2020
Dear Anonymous, Thank you for taking the time to survey our property in Mobile. I am pleased to hear that your stay with us was a positive experience. If your travel plans bring you back to our area, it would be our pleasure to serve you again. Sincerely, Denise T. Hotel supervisor

8/10 Good

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was ok and clean
Stayed 1 night in Jan 2020
Response from na on 27 Jan 2020
Dear Iris, Thank you for taking the time to survey our property in Mobile. I am pleased to hear that your stay with us was a positive experience. If your travel plans bring you back to our area, it would be our pleasure to serve you again. Sincerely, Denise T. Hotel supervisor

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had what we needed, right amount of room, soap, tawols, all we needed
Stayed 1 night in Jan 2020
Response from na on 27 Jan 2020
Dear Anonymous, Thank you for taking the time to survey our property in Mobile. I am pleased to hear that your stay with us was a positive experience. If your travel plans bring you back to our area, it would be our pleasure to serve you again. Sincerely, Denise T. Hotel supervisor

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and neat what i liked most about the hotel was it was very spacious and everyone was hospitable
Stayed 1 night in Jan 2020
Response from na on 23 Jan 2020
Dear Anonymous, Thank you for taking the time to survey our property in Mobile. I am pleased to hear that your stay with us was a positive experience. Thank you for choosing Travelodge and we hope to serve you soon. Sincerely, Denise T. Hotel Supervisor

8/10 Good

Linda S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mobile Alabama Travelodge Wyndham
The stay was good. No continental breakfast just coffee and juice
Stayed 3 nights in Jan 2020
Response from na on 21 Jan 2020
Dear Linda S. Thank you for taking the time to survey our property in Mobile. I am pleased to hear that your stay with us was a positive experience. Thank you for choosing Travelodge and we hope to serve you soon. Sincerely, Denise T. Hotel Supervisor

2/10 Terrible

Verified traveller

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place is a large crack house. They’re people in and out at all hours of the night. They hang out in their cars, in the parking lot, and on the balcony going to your room. They are obviously all doing drugs. The bed was dirty and had boood stain and yellow (possibly semen) stain on them. I went to Walmart and bought my own comforter set. This place is very sketchy and disappointing. I was nervous about my car and scared to leave my room after dark.
Stayed 1 night in Jan 2020
Response from na on 13 Jan 2020
Dear Anonymous, Thank you for taking the time to survey our property. I am sorry that your stay with us was not a positive experience. Thank you for choosing Travelodge for your lodging needs. Sincerely, Denise T. Hotel Supervisor

10/10 Excellent

Sanya, Mobile

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and drama free and the staff were all very kind and very professional
Stayed 1 night in Jan 2020
Response from na on 10 Jan 2020
Dear Sanya, Thank you for taking the time to survey our property in Mobile. I am pleased to hear that your stay with us was a positive experience. Thank you for choosing Travelodge and we hope to serve you soon. Sincerely, Denise T. Hotel Supervisor

4/10 Poor

Ginger

Disliked: Staff & service, property conditions & facilities
no towels
Bathroom didn’t have towels so my husband walked to the lobby asking for some. They said they would be right up. Never showed this we used pillow cases to dry ourselves with.
Stayed 1 night in Jan 2020
Response from na on 9 Jan 2020
Dear Ginger, Thank you for taking the time to survey our property. I am sorry that your stay with us, was not a positive experience. Thank you for choosing Travelodge, for you lodging needs. Sincerely, Denise T. Hotel Supervisor

8/10 Good

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful..
All good.. will stay again..
Stayed 2 nights in Jan 2020
Response from na on 9 Jan 2020
Dear Vernon, Thank you for taking the time to respond to our survey. I am pleased to hear that your stay with us was a positive experience. Thank you for choosing Travelodge and we hope to serve you again. Sincerely, Denise T. Hotel Supervisor

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
other than no phone service and no wifi it was great.
Stayed 1 night in Dec 2019
Response from na on 28 Dec 2019
Dear Christopher, Thank you for taking the time to survey our property. I am pleased to hear that your stay with us was a positive experience. Thank you for choosing Travelodge, and we look forward to serving you again. Sincerely, Denise T. Hotel Supervisor

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a very convenient location with several places to eat around it. The hotel was comfortable, clean and we felt comfortable to walk our dog at night. The room was clean and quiet. The breakfast didn’t offer much but it was nice to be able to grab something quick and go.
Stayed 1 night in Dec 2019
Response from na on 28 Dec 2019
Dear Ashley, Thank you for taking the time to survey our property. I am pleased to hear that your stay with us was a positive experience. Thank you for choosing Travelodge, and we look forward to serving you again. Sincerely, Denise T. Hotel Supervisor

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from na on 16 Dec 2019
Dear Anonymous, Thank you for taking the time to survey our property in Mobile. I am pleased to hear that your stay with us was an enjoyable one. Thank you for choosing Travelodge, and we hope to serve you soon. Sincerely, Denise T. Hotel Supervisor

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
The skirt on my kids mattress was dirty, carpet was dirty and old, towels were too old and looked like brown. The keys to the rooms did not work properly. The nonsmoking rooms smelled like cigarettes. Sheets were old, AC made too much noise.
Stayed 2 nights in Dec 2019
Response from na on 16 Dec 2019
Dear Anonymous, Thank you for taking the time to survey our property. I am sorry that your stay with us was not a positive experience. Thank you for choosing Travelodge and we hope to see you soon. Sincerely, Denise T. Hotel Supervisor

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It was rundown and not a lot of parking lot lighting.
Stayed 2 nights in Dec 2019
Response from na on 15 Dec 2019
Dear Anonymous, Thank you for taking the time to survey our property. I am sorry that your stay with us was not a positive experience. Thank you for choosing Travelodge and we hope to serve you soon. Sincerely, Denise T. Hotel Supervisor

2/10 Terrible

Theodore

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor.
poor lobby staff towels are gray and worn out night clerk rude does not her job need training.
Stayed 2 nights in Dec 2019
Response from na on 10 Dec 2019
Dear Theodore, Thank you for taking the time to survey our property. I am sorry that your stay with us was not a positive experience. Thank you for choosing Travelodge, for your lodging needs. Sincerely, Denise T. Hotel Supervisor

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Give this place a pass.
Very bland property - terribly outdated and not very clean. Breakfast was worst ever.
Stayed 1 night in Dec 2019
Response from na on 10 Dec 2019
Dear Anonymous, Thank you for taking the time to survey our property. I am sorry that your stay with us was not a positive experience. Thank you for choosing Travelodge, for your lodging needs. Sincerely, Denise T. Hotel Supervisor

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be careful
The hotel was fine but the area was suspect. We had several times people (homeless?) came up to us asking for money. Someone even knocked on our door late night (we didn't answer), stood there for a few minutes, then walked away. A wrong room? I don't know, but it was shortly after we were approached by a man saying he was out of gas and wanted some money. I'm sure we won't stay there again unless it's the only place available. Too bad, because the staff was pleasant.
Stayed 3 nights in Dec 2019
Response from na on 9 Dec 2019
Dear Jim, Thank you for taking the time to survey our property. I am sorry that your experience with us, was not a positive one. Thank you for choosing Travelodge and we hope to serve you again. Sincerely, Denise T. Hotel Supervisor