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Reviews of Turtle Bay Dive Resort

3 out of 5
Turtle Bay Dive Resort
Tongo Point, Moalboal, Cebu

Reviews

8.6

Excellent

Rating 10 - Excellent. 40 out of 96 reviews" "
Rating 8 - Good. 44 out of 96 reviews" "
Rating 6 - Okay. 7 out of 96 reviews" "
Rating 4 - Poor. 5 out of 96 reviews" "
Rating 2 - Terrible. 0 out of 96 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, served its purpose. Staff were friendly and kind.
Stayed 3 nights in Mar 2024

10/10 Excellent

ARLENE, APO

Liked: Cleanliness, staff & service, property conditions & facilities
Turtle Bay Dive Resort exceeded our expectations from the time we checked to our last day! Can’t ask for anything more than its location, friendly staff and homey atmosphere! We highly recommend it to everyone!
Stayed 4 nights in Mar 2024

8/10 Good

Anja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the better properties to stay at in Moalboal, the house reef in particular is fantastic for snorkelling and diving. We saw two turtles in one day!
Stayed 4 nights in Jan 2024

10/10 Excellent

Alexia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay there because of the access to the coral reef right at the back of the property. We would spent hours snorkeling as the reef is amazing (when you get to the wall on the deeper side you can see plenty of turtles), and even did a discovery dive which was brilliant (a bit expensive though but it was with the hotel). The room was a bit dated but clean and comfortable. Cooked breakfast was lovely, and the restaurant had nice food. It's a bit further away from town so you always need to take a tricycle to do anything else than snorkeling (200 pesos for 2 one way).
Stayed 3 nights in Jan 2024

8/10 Good

Kareem, Itasca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably one of the nicest resorts in Moalboal. Only a few things that keep it from being a true 5 star resort. Pros: - Staff. Staff is readily found and accommodating to any requests. Everyone was very polite. - Snorkel/Diving. The snorkel area is amazing. Tons of corals and fish to see, and you don’t have to leave the resort! All free and included with your stay. - Organized excursions. Transport for each excursion is handled by on-site staff. So no waiting around for a driver to show up. Cons: - Dining. Food is very good, but limited options and quite a bit overpriced compared to the restaurant a few minutes walk away. Included breakfast was very good though. - Swimming Pool. The pool is large and deep (6 feet) which is nice. Could use a better cleaning though. The filter was only on for one of the 3 days we stayed. - No Beach. Not really within their control, but understand there is no swimming area for the ocean. The snorkeling area is completely covered in coral. Great for snorkeling, but a no go for casual swimming/playing. Not really a con, just something to be aware of. Minor mention: All restaurants and amenities were closed and unavailable to guests during their holiday party. No prior notice was given to us. Cons are minor, I would stay again if visiting Moalboal. Overall nice resort. Just expect to pay a bit more during your stay for food and drinks.
Stayed 4 nights in Dec 2023
Response from Turtle Bay Family on 4 Jan 2024
Dear Kareem,Thank you so much for taking the time to share your detailed feedback about your recent stay at our resort in Moalboal. We're thrilled to hear that you found our resort to be one of the nicest in the area and appreciate your kind words about our staff, snorkeling opportunities, and organized excursions.It means a lot to us that despite the minor drawbacks, you would consider staying with us again. We look forward to the opportunity to welcome you back and provide an even more exceptional experience on your next visit to Moalboal.Once again, thank you for choosing our resort, and we appreciate your thoughtful and comprehensive review.

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet place. Very friendly people.
Stayed 3 nights in Nov 2023
Response from CJ on 29 Nov 2023
Hello Chris! Thank you for taking the time to share your experience at Turtle Bay Dive Resort. We are happy to know that you had a wonderful time with us. We hope to serve you again in the future!

8/10 Good

David, Vernouillet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good except the restaurant, too expensive compared to elsewhere.
Stayed 5 nights in Nov 2023
Response from CJ on 25 Nov 2023
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your experience with us. Our restaurant prides itself in its quality ingredients and ensuring proper food preparation.

8/10 Good

David, Vernouillet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, clean good access to the sea, rent a scooter because for dining you need to go out
Stayed 5 nights in Nov 2023
Response from CJ on 21 Nov 2023
We would like to express our heartfelt gratitude for taking the time to share your positive review. Your kind words truly mean a lot to us, and we are thrilled to hear about your positive experience. We hope to see you again on your future trips to Moalboal David!

4/10 Poor

PETER

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Service from all the staff I encountered during my 4 night stay in September was very good. But I was disappointed with quite a few things; I stayed in one of the bungalows, it was small and badly in need of a full refurb as the decor was outdated. There was no suitcase rack in the room so I had to leave my suitcase on the floor I had the American breakfast each morning, it was poor quality and skimpy with very small portions and the bread was of cheap, low quality. No multi-grain bread was available. I was looking forward to a swim in the hotel pool but the water looked dirty and greasy. I mentiond this to a member of staff on my first day, they said they would have it cleaned but it wasn't. It's a small resort hotel in a medium size plot, reasonably well maintained but looking a bit dated. It is on the beach, but it's not sandy, it's all gravel and rocks. Would I stay again? No. Overall value for money was poor. I expected a lot better for the rate that I paid.
Stayed 4 nights in Sep 2023
Response from Turtle Bay Dive Resort on 30 Oct 2023
Dearest Peter,We appreciate your positive feedback about our staff. We'd like to clarify that our style is intentional and not typical of a modern hotel. Room photos are available on our website and booking sites for guests' reference.Regarding the pool, we clean it daily, and during your stay, we had an additional cleaning by our pool maintenance staff. We also want to mention that we never advertised a white sand beach. Instead, we have a reclaimed area for easy sea access, perfect for snorkelers and divers to explore corals and green sea turtles.We understand that our resort may not fit the 5-star big hotel category, but we take pride in being a dive resort with a unique charm. Thank you for sharing your thoughts with us.

10/10 Excellent

Cy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing, the staff even better. They made sure we checked in and helped us with a motorbike rental. Will be back again.
Stayed 2 nights in Sep 2023
Response from CJ on 4 Oct 2023
Thank you Cy for choosing to stay with us. We are happy to hear that you have enjoyed your stay with us. We hope to see you again soon

10/10 Excellent

Robert

Stayed 2 nights in Jun 2023
Response from CJ on 23 Jul 2023
Thank you for staying with us Robert. We hope to see you on your future visits to Cebu

10/10 Excellent

Timothy Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Diving was well engineered and Dive Masters were excellent! I had a torn Bicep and they insured my safety on entry and exit
Response from CJ on 27 May 2023
Thank you for choosing Turtle Bay Dive Resort Tim! It was our pleasure to accommodate you and your family. We hope to see you on your next trip to the Philippines.

8/10 Good

Robert

Stayed 2 nights in May 2023
Response from CJ on 11 Jun 2023
Thank you for staying and choosing Turtle Bay Dive Resort. We hope that you have enjoyed your stay with us. We hope to see you again Robert!

10/10 Excellent

Jeffrey

Stayed 3 nights in May 2023
Response from Turtle Bay Team on 1 Jun 2023
Hello Jeffrey,Thank you for staying with us. It was a pleasure to have you stay at our resort. We hope to see you again on your future travels to Moalboal!

8/10 Good

Janelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful property with beautiful ocean side view. The included breakfast was so good as well! Unfortunately not all amenities were available due to repairs and renos but the pool was very nice. Good recommendations for activities around the area! Canyoneering and Snorkelling Island hopping is a must do! Room was decent, the only complaint I have is low water pressure but otherwise it was a pleasant stay. We were out most of the day for activities anyways!
Stayed 3 nights in Apr 2023
Response from Turtle Bay Team on 13 May 2023
Thank you for staying with us! We apologize for any inconvenience caused by our ongoing renovations in the games room. We're glad to hear that you enjoyed our pool and breakfast. We appreciate your positive feedback on the activities we recommended and hope to welcome you back in the future with complete amenities.

10/10 Excellent

beau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never write reviews but could not help myself after staying here. We loved our time staying at Turtle Bay!! The food was delicious and the diving was incredible but what stood out most of all was the hospitality of the staff. This family ran resort really house above and beyond to make you feel at home. The staff makes an effort to remember your name and they are sooo helpful with any questions you might have in your travels. The resort is kinda far from town but do not let this discourage you from staying here. They have services that will take you to any part of town. We loved staying here and will be recommending it to others ❤️
Stayed 3 nights in Mar 2023
Response from CJ White on 22 Mar 2023
Dear beau, Thank you for taking the time to share your experience at Turtle Bay. It is wonderful to hear that you thoroughly enjoyed your stay with us. We take great pride in being a family-run resort and strive to provide a warm and welcoming atmosphere for all our guests. We are delighted to know that our efforts did not go unnoticed, and we appreciate your kind words about our team members who went out of their way to make you feel at home. It is always our goal to ensure that our guests have a memorable stay with us, and we are thrilled to hear that we were successful in achieving this goal.Thank you for recommending Turtle Bay to others, and we look forward to welcoming you back in the future!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quiet place with amazing view and great restaurant
Stayed 9 nights in Feb 2023
Response from CJ White on 24 Feb 2023
Hello Robert,Thank you so much for taking the time to leave us a positive review! We hope to have the pleasure of hosting you again in the future.

6/10 Okay

Cristian

Travelled with group
Liked: Staff & service
Disliked: Amenities
*Disclaimer: the property is still recovering from a hurricane that happened in 2 months ago. Pros: - The staff was super nice, we had issues with the AC, TV, and refrigerator and they came to fix it late at night. - access to a “private” area on the beach really makes water activities seem-less - the reef was better than what you pay for in town - the property is beautiful - amazing view from restaurant - view was nice from room D - family ran - the rental area workers were super nice/informative and right by the water Cons: - room it’s self was very lacking for the price - no wifi signal whats so ever other than by/in the restaurant - unclear what is free and what they charge you for - only 1 restaurant/bar open, the rest are being restored - breakfast buffet was lacking heavily for the price and burger was a hard pass.
Response from Turtle Bay Dive Resort on 24 Feb 2023
Dear Cristian,Thank you for taking the time to share your experience with us. We're glad to hear that you had a pleasant stay and enjoyed the staff's hospitality, access to the private beach area, and the beautiful property. We appreciate your feedback regarding the breakfast buffet and the burger, and we will take it into consideration as we continue to improve our dining options. We hope that you will consider staying with us again in the future and giving us the opportunity to exceed your expectations.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with a beautiful view. A bit hard to find as it is a distance from the main road. Nice accommodations, amenities could use an update.
Stayed 4 nights in Jan 2020
Response from Turtlebay Family on 17 Feb 2020
Thank you so much for taking the time to leave us a review here in Expedia. Though we are distant from the busy area, we are happy to know that you enjoyed our serene surroundings. Hope to serve you again in the future. Have a great day!

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, room comfort
good location and great staff
Pros: the staff are fantastic, and do everything to accommodate trips, questions etc.; rooms are spacious and consistently kept clean; Hotel makes all activities accessible and easy to do eg snorkelling, diving, whale sharks, kawasan falls; water in front of hotel has its own reefs and turtles that you can rent snorkels for Cons; showers in room are of low quality (poor pressure) food needs improving as v poor quality and much higher priced than local restaurants that offer better food. Also transfers to airports and ports are significantly more than local drivers (however note that the driver has been vetted by hotel so we were willing to take that price for that reason)
Stayed 4 nights in Dec 2019
Response from Turtlebay Family on 17 Feb 2020
Hi Charlotte, Thank you for the review, even belated. It's been busy here and there is nothing more satisfying than to read positive feedbacks from our guests. We are truly delighted that we were able to give you the best vacation we can offer. Regarding the water pressure, we are hoping that we will have running water here in our area this year. The local government allocated a budget to fix the water problem in Panagsama and Basdiot area. We've been trucking in water 24/7 here in the resort for the past years. Hope to serve you again in the future!

10/10 Excellent

Md Masud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to Stay
We had an amazing time at the resort. All the staffs including the owners took great care of us. Not crowded at all and we felt like we were at home. We will definitely stay there again if we are in Moalboal. Thanks CJ and the team
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property unlike any other! The staff was fantastic with friendly greetings and helpfulness, and the grounds and rooms were always clean.
Stayed 3 nights in Nov 2019

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Turtle Bay Dive Resort stay
This was my favorite spot to stay in my recent trip to the Philippines. They were super welcoming and the service was amazing. From the moment we got there until we left we left we had great service from everyone at the hotel. Turtle Bay Dive Resort was a very homey feel. We already made a recommendation to another couple we met who were going to Cebu. If we ever find our way back to Moalboal in Cebu we will most definitely will be coming back. We did the Canyoneering tour through the hotel and we absolutely loved it. This was a very private and non-commercialized trip that we went with another couple. We didn't see anyone else besides the locals that lived there. We also did snorkeling off the hotel where we saw turtles. We loved this place! Thanks to everyone there which made it such a great experience!
Stayed 2 nights in Nov 2019

4/10 Poor

ANIYA

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Mor

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money
The hotel is really nice, the staff are really nice and helpful. They even made us take away breakfast because we left early. The con that it’s a little bit inside from the main road but we drove with our scooter at night and it was ok. Value for money. Breakfast was ok but they ask what you want if you don’t have anything to eat and that’s nice.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Staff, Perfect Place to Relax.
One of the most welcoming staff all around. A literally hidden gem of a place for relaxation (and water sports fun) located well off from the main road. Impressive service and attention from Marits, Dianne, Jona, Gerla, Cesar, Aira, Daryl, Janet, Norma, Tiago and CJ. We learned valuable insights and wonderful facts about Moalboal. Definitely would recommend to family and friends.
Stayed 2 nights in Sep 2019

8/10 Good

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally great hotel - not sure about the bites?
The air-con in he room was brilliant and staff were very helpful. Pool and room were very clean. The tours the hotel organised for us were excellent! We only had two negatives. Firstly, the cost of the airport pickup and drop-off was high. The second issue we had was that we both were covered in bites when we slept but we never saw any mosquitos so we thought there may be bed bugs and were going to ask to switch rooms but then we spoke to another couple who had more bites than us so we just risked it. Using bug spray on our exposed skin helped but again cant be certain if it was a mosquito or bed bugs or something else.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet resort. No beach acceess but can rent a scooter to get to one close by
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a real nice place i would stay there again.
Stayed 2 nights in Mar 2019
Response from Turtlebay Dive Resort on 29 Apr 2019
Dear Guest, Thank you for taking the positive comment regarding our place. It is our goal to keep this place nice and welcoming to all our guests. We are very thankful to know that you will be staying with us again. Please message us regarding your return. Have a great day!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Superb view from room over the bay. Room was clean and functional but dated. The diving proved to be first class though . We were also able to snorkel with numerous turtles just 30m from our sunbeds after a mornings diving.
Stayed 7 nights in Feb 2019
Response from Turtlebay Dive Resort on 29 Apr 2019
Thank you for taking the time to leave us a review. We are pleased to know that you were able to have an amazing dive experience with us. Regarding the room, we will look into that to see the things we need to improve. Thanks again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CJ is an excellent host accommodating all of our requests with confidence! We had a great time staying with Turtle Bay and would definitely recommend it to friends!
Stayed 7 nights in Dec 2018
Response from Turtle Bay on 2 Jan 2019
Dear Valued Guest, Thank you for the feedback! We are delighted to know that we were able to reach your expectations and give you a great time here in our resort. Thank you for giving us the opportunity to serve you. We look forward to welcoming you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the best accommodation in Moalboal if what you want is just diving, diving, diving, and nothing else. You can take a boat right in the resort to go scuba diving. Two restaurants on site. An outdoor swimming pool on site, too. So, breakfast-2 morning dives-lunch-swimming pool-1 afternoon diving-swimming pool-snorkel-dinner-sleep and repeat it all over again the day after is amazing for passionate divers. A bit distant from the main drag so it's a bit challenging but the reception books a ride to anywhere you want, so no worries.
Stayed 6 nights in Oct 2018
Response from Turtle Bay Family on 16 Oct 2018
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, food, amenities, as well as the guided dives. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The house reef is excellent. The staff are super good
Stayed 4 nights in Sep 2018
Response from Turtle Bay Family on 1 Oct 2018
Dear Valued Guest, Thank you for the perfect rating. We are delighted to know that we have served you well. Hope to see again in the future. Have a great day!

8/10 Good

Beata and Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and relaxing place
When we arrived they didn't have a reservation but they did found it and thankfully we received an upgrade to the bigger room (last available). Not sure what would happen if they would be fully booked and we pre-booked 4-5 months in advance. Hotel is very far from the main town so you have to take tuk tuk but not expensive. Restaurant is good and not overpriced (prices are the same as in a town). Resort is lovely and quiet but lots of poor houses around. Diving centre is overpriced and I dived with Cebu divers which came to pick me up and had a great dives. Due to the bad weather falls were closed but reopened later and girl from the reception came to our room to advise us and we could extend our check out for later and weren't charged for that so we really appreciate hotel customer service.
Stayed 2 nights in Feb 2018
Response from Turtle Bay on 11 Jul 2018
Hello Beata and Gille, Thank you for sharing your wonderful experience here in Turtle Bay. It has been our pleasure to serve you. We hope to welcome you back soon once again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star amenities and food and ambience, awesome pool and seaview! Best part is the people...nicest ever!
Stayed 2 nights in Jun 2018
Response from Turtle Bay on 11 Jul 2018
Dear Valued Guest, Thank you for the perfect rating! It is our mission to serve the best food, in the best place with the best amenities to all our guests :) We are thrilled to know that you find our staff exceptional. Have a great day!

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Turtle Bay on 6 Apr 2018
Hello Frederick! Thank you for rating us 5 out of 5 here in Expedia! We are delighted to know that you had a great time with us. Hope to see here again in the future!

8/10 Good

Willy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SCUBA diver haven
My only negative comment would be the diversity of the food offered but then again I noticed that I stayed here longer than the average patron as I am a SCUBA diver! This place is far from everything and very private. So if you are looking to party go book in towards the town of Panagsama. But for SCUBA diving activities followed by peace and quiet and tranquility, this place can't be beat! The room was perfect for the price but the water could have been more stronger but that is a minor thing considering you are in a third world country.
Response from Turtle Bay on 6 Apr 2018
Hello Willy! Thank you so much for taking the time to rate us here in Expedia. We are glad to know that we have met your standards. Turtle Bay is indeed a place for those who want to stay away from the crowd and enjoy a peaceful vacation. As for the food, we are continually trying to improve the variety and quality of food items that we offer. Hopefully on your next stay with us, we can serve you with more food choices. Thank you for all the comments. We value each one of them. CJ and I are grateful to have spent some time chatting with you. It was very nice to meet someone with a very bright personality! Hope to see you again next time. Best regards, Turtle Bay Family

10/10 Excellent

Maximilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All in all - one of the bet I've ever seen: 1A+
The Hotel is located a little hidden but just super and good over all.
Stayed 3 nights in Feb 2018
Response from Turtle Bay on 6 Apr 2018
Hello Maximilian! Thank you for this perfect rating. We are pleased to know that you had a great time here in Turtle Bay. Hoping to serve you again next time! Best regards, Turtle Bay Family

10/10 Excellent

Paul, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing getaway Resort
Turtle Bay Resort is truly a HIDDEN GEM!! While it takes a bit of doing to get to the resort (3 hour drive to Cebu City) 10-15 min Tuk Tuk ride on a dirt road into town. The resort istelf is wonderful. The staff are super friendly, the food is large portions and everything on the menu was delicious. They have an array of daytime activities that they will help to arrange for you including diving ventures. If you are looking for a party this probably is not your type of place. This is a quiet, subdued escape. The owners and their family are all friendly and open to talking with their guests to make sure their stay is going well. An old school commonality that is seldom done these days. What was most impressive was the number of returning guests. To me a returning guest mean they loved it here and enjoyed their stay enough to go back. I for one plan on returning to this location at some point when I travel back the the Philippines. Hope this info helps you. Safe travels
Stayed 5 nights in Dec 2017

10/10 Excellent

kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short but excellent honeymoon break.
A very quiet but we'll run place. On our honeymoon and the service, staff and food were excellent. A little hard to find and bumpy access but they were minor inconveniences. Small touches like umbrellas in the rooms and access to drinking water without plastic bottles were small but well thought out additions. Hope to revisit there later in the year.
Stayed 4 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road Trip resort stopover
Turtle Bay Dive Resort itself was fine except perhaps they should clarify that there really is no real beach although you can jump into the water in front of the dive shop marina. There is a reef there which appears to be in excellent condition however during low tide even shallow draft boats are unable to drop off guests at the marina, they have to wade across shallow waters, dodging and oftentimes stepping on corals to get back to the dock. Maybe we just did not know the area well but if you are looking for white sand, Caribbean style beach resorts, this not the place to go. Turtle Bay Dive Resort staff were outstanding.
Stayed 3 nights in Jul 2017

4/10 Poor

Bill, Vermont, USA

Liked: Staff & service
Disliked: Property conditions & facilities
Problems, problems.
No water multiple times. No hot water often. The road into the resort was rough and rocky. The TV did not work until fixed 24 hrs after arrival. There was an electrical brownout that lasted several hours. Wifi codes had to be updated every 2 days. Hard to relax when constantly dealing with these problems.
Stayed 6 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing with great service!
Loved our time at Turtle Bay Dive Resort. The service was sensational, all of the staff very friendly and approachable. Even the lovely owner introduced herself. The resort gardens are beautiful, and the resort itself was very relaxing and quiet. Very happy with our stay there, it does take awhile to get there from Cebu airport, but it is well worth the trip! Like an oasis! Would definately stay there again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good resort and stuff
A bit far from the main beach but great place to stay, good rooms especially the new ones.

6/10 Okay

ANGELINA, America

Good Location
Quick Stay for Cebu Adventure

6/10 Okay

Greig, Falkirk

Liked: Cleanliness, staff & service
Moalboal stay
Firstly the kitchen staff and waiters and waitresses were excellent. Cesar, Gina, and Gera Mae served us each day and always had a smile on their face. The sea from the resort has a coral reef right next to it, with great variation of coral, sponges, fish, sea snakes and turtles (saw 7 one day). We found the prices of food and drinks a bit expensive. The hotel was struggling with water shortages so we had not water regularly. Had to get the shower fixed and the TV fixed twice (the maintenance man was very helpful). The pool was out of commission for two days since it was being cleaned which was disappointing but as it seemed to be in the Philippines things get done slowly. Also no sign was put up to indicate that chemicals had been added to the pool so didn't find out until after the swim so ended up ill for one night. The spa is not actually a working spa, they phone someone in externally if you want a massage and it is quite expensive. We had our fair share of hassle with tricycle drivers, wanting more money when you are paying over the odds as it is. Nothing is in walking distance it is in the middle of nowhere and don't expect a beach. If you are not going to dive or snorkel not the place for you as very little else to do. Internet is very poor too and only avaliable in the restaurant. I wouldn't book excursions through the hotel as they are double to three times the price.

10/10 Excellent

Robert, Hertfordshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Turtle bay lives up to its name !
I liked this hotel . Near enough for a short tricycle ride and back into Moslboal town . The staff on reception can arrange this if you wish . You have easy access to a reef for snorkelling . I even saw a turtle while at the edge of the reef. Amazing ! Family run business. The owners are approachable and friendly . Everyone seems to remember your name ! You feel the family genuinely care about your stay.i loved my room within the main building which was on the second floor . Would not hesitate in staying again ! Thank you !