Property grounds

Reviews of Sea Turtle House

3 out of 5
Sea Turtle House
Lo-oc, Saavedra, Moalboal, Cebu

Reviews

7.6

Good

Rating 10 - Excellent. 32 out of 80 reviews" "
Rating 8 - Good. 21 out of 80 reviews" "
Rating 6 - Okay. 11 out of 80 reviews" "
Rating 4 - Poor. 8 out of 80 reviews" "
Rating 2 - Terrible. 8 out of 80 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Muge

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a run down facility very disappointing not what the site represented.
Stayed 3 nights in Feb 2024
Response from Stefan on 27 Feb 2024
Admittedly the air con did not cool very well as we are going to replace it during the next days before hot season. Unluckily you overused and broke the wall fan too while leaving without paying the damages. You even insisted that the tricycle special trip should be at P. 30 for the 6 kilometers, that's around USD 0.50(!!!). You even did not follow the house rules, your neighbor just reported, and made noise the whole night - that costs a fine of P. 1,000.00 but I just did not know about it.

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and owner are very courteous. They will cook food upon your request and taste good. Place is so quiet and relaxing. Perfect view of the beach. I will definitely return to this place.
Response from Stefan on 8 Feb 2024
Many thanks for the appreciation. We will be happy welcoming you here again dear guest.

10/10 Excellent

Timothy

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very clean and the owner was very nice and accommodating during our stay. We wil stay there again if we are in the area anytime.
Stayed 1 night in Jan 2024
Response from Stefan on 19 Jan 2024
Thank you very much for the appreciation. We wish you a great continuation of your holiday and look forward to seeing you again.

4/10 Poor

Claudia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad location,No walking distance of restaurant, shopping. Dinner charged over the price of the menu. Charger for AC using,torn bedding. Uncomfortable pillows. Advertising doesn’t show the true reality of the hotel.
Stayed 3 nights in Oct 2023
Response from Stefan on 1 Nov 2023
Our location is away from the public so it is cleaner and more beautiful with fresh air in our wonderful garden we take special care of for you and our guests every day. The walking distance to the next restaurant is around 3 minutes and there are several more at 5 minutes and 10 minutes distance. There is a little store where you can buy snacks in Sea Turtle House too. We offered you and then helped you out on election day when no-one wanted to work and provided a special service falling in line buying and transporting some very yummy chicken around 8 kilometers and adding rice nicely served at night time for you and your friend. This is not offered in the menu. You could easily rent a scooter that would be brought to your doorstep but you preferred to listen to the intrigues of some competitors so everything from us is automatically bad. Of course as you reserved a non air con room and you like to upgrade to air con there is an extra charge. Also if you twist the bedding it might get torn and every-one likes the pillow a little different from all others. I entertained the two of you for some hours but that cannot do much against unfair intriguing brainwash attempts from some competitors who pretend to be "much cheaper and better" and instead they offer you nothing but night noise areas in stinky sunrise in the morning to be honest. The true reality of the hotel is something that you did not discover as you only stayed in your room and in the restaurant but did not even walk true the resort.

8/10 Good

Christian

Stayed 1 night in Dec 2022
Response from Stefan on 20 Dec 2022
Thanks for the appreciation. We aim to provide a wonderful experience to our guests and hope to see you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service Some mosquitoes seen inside our room , bathroom with foul smell, got little better after sprayed with deodorizer Food was great
Stayed 1 night in Feb 2020
Response from Stefan on 19 Feb 2020
Thanks for the great score. If you keep your entrance door closed no insects can enter as we use mosquito screens at the windows. I lately instructed the cleaning team to flush the floor drain every time they clean the room as there might be some urine and dirt inside.

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom is dirty, smelly and the room is dark and uncomfortable. We wanted to check out the very moment we got in the room plus no available wifi in the room, the owner is not pleasant and very nasty plus there are a lot of mosquitos. We will not use the property in the future not to be recommended to friends.
Stayed 1 night in Jan 2020
Response from Stefan on 27 Jan 2020
I immediately investigated about dirty and smelly bathroom and dark and uncomfortable room. Most of our guests don't agree with that but something could have gone wrong this time. May I ask why you did not mention that immediately so that we could have solved the problem. At this time I was very bothered by other people for quite some time and my face may not have looked happy about it - that is to be considered. But surely I was very respectful and helpful to you even if my smile did not function. I also understand that you and your wife in your probably sixties traveled and just arrived from a forty hours trip from the USA, did not have a rest and even just wanted to continue to Simala and Cebu City this one or the next day. I think you were totally stressed out and you thought you are probably in your twenties again to rush around like that. It's surely better to take it easy, to work together with those who try to help you and to travel with patience in the Philippines while enjoying the place and not the trip. But that's only a great advice.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sea turtle needs help
I believe that this hotel in its hey day was well worth every penny but today isn’t that day. The restroom has a pungent urine smell that lingered our entire stay. The towels were made out of some type of material that doesn’t absorb water making it difficult to dry off after a shower. I recommend that the bed be replaced as they offer no comfort and you are basically sleeping on the frame. I would recommend you buying your own snorkel gear/ life jackets as they don’t have enough to accommodate the hotel. To add to that the the snorkel gear is full of mold and needs to be replaced. They require you to pay a deposit fee (1,000 pesos) to maintain the equipment when they clearly don’t maintain anything. They also posted terroist sign to deter you from booking tours with outside agents to keep the money in-house. I also see no reason to place political pictures in your hotel ESPECIALLY when your nationality is far from the USA. We loved the location as it is very quiet and peaceful but so many factors deter my family from visiting the hotel again. STAY AWAY
Stayed 5 nights in Jan 2020
Response from Stefan on 11 Jan 2020
It looks like accidentally many things went wrong to you in a very short period of time. That's something that far as I know did not happen to others for years. But at that moment the best masks and snorkels were taken already eventually or you just selected the wrong one by accident and I just let someone clean them all two weeks ago and added a new one so that we have around eight very good ones while damaged ones were still down inside. I scolded also the lady why she just paid back all the deposits while receiving back damaged masks. We solved many of those problems already without your writing. After some-one related to the competition most likely \brainwashed' you, you may have been deluded and believed everything. That happened also before and thereafter the offender brought our guest to the worst quality competitor for to get a commission. So many around here are so totally jealous with our guesthouse. I wonder that it even disturbed you that I posted a picture of Donald Trump and Mr. Xi hoping that their trade war will end soon, showing them as almost friends together as they were before. You were here around Christmas as I can see on your picture and it makes me a bit sad that you unluckily did not get the spirit of Christmas in your stay.

10/10 Excellent

Verified traveller

Stayed 6 nights in Dec 2019
Response from Stefan on 11 Jan 2020
Thank you for the great rating. People like you are always most welcome here...

10/10 Excellent

Tara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel with such knowledgable and friendly staff who helped us organise two incredible days out and with general advice regarding the area and travel. Would 100% recommend to everyone!
Stayed 3 nights in Dec 2019
Response from Stefan on 4 Jan 2020
It's great to read a guest revue from such a nice person like you. Thank you very much...

8/10 Good

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money - i highly recommend
Welcome reception was great. We were welcomed by stefan himself who was pleasant and accomodating. The resort staff was very sensitive to our needs too.
Stayed 1 night in Dec 2019
Response from Stefan on 11 Dec 2019
Thanks for the friendly feedback. It's well received especially if the words come from a Filipina..

10/10 Excellent

Ariane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place away from the crowd.
The place was totally far away from the noise of the city. The place is next to the water which I love the most. The staff are very accommodating and all smiles whenever I talk to them. I would definitely go back there.
Stayed 3 nights in Sep 2019
Response from Stefen on 17 Sept 2019
Many thanks for the friendly rewiew. It was a pleasure having you here.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are wonderful, you feel like you are part of the family, 30 feet from the short is beautiful corals and marine life and turtles. the staff will guide you if you would like. Snorkeling gear are available on site. Rooms are large and very clean. This place is a lovers paradise. The kitchen, Wow this place can cook. Fantastic flavor. If you are a foodie this is your place. Motorcycles are available to rent on site which is very nice to explore the water falls on this beautiful island. Airport transportation. wifi is poor.
Stayed 4 nights in Jul 2019
Response from Stefan on 7 Aug 2019
Thank you for this lovely guest revue. As we had a typhoon one of our Wifi systems broke down but we have a back up system on demand...

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019
Response from Stefan on 24 Jul 2019
Thanks for the great rating. We really appreciate...

10/10 Excellent

Pierre-Yves, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely and quiet place far from the nosie of the city. Very good advises regarding the activites. The resort selected competent and friendly guides to take us to swim with sea turtles and whale sharks.
Stayed 5 nights in Jun 2019
Response from Stefan on 28 Jun 2019
Thank you for this comprehensive and very useful guest revue for future guests and prospects. We really appreciate it also...

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of check in and check out. Could have better signage for location address. Kitchen also closed early and nearest Restaurant was limited too. Plan ahead!
Stayed 1 night in May 2019
Response from Stefan on 17 May 2019
Thank you for the perfect rating and the good advice for future guests.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a wonderful resort. Helpful friendly staff. Comfortable room. Away from the loud tourist area, but close enough to enjoy if you care to. Great food too. Could not have asked for a better experience.
Stayed 2 nights in Mar 2019
Response from Stefan on 1 Apr 2019
Many thanks - it's great to have guests like you

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't wait to come back!
Everything was amazing and only wish we could've stayed longer. It was one of the best places we've stayed in SE Asia. Location right on water was perfect for snorkeling, which really set this place apart from others. Staff was friendly and made you feel at home. Food was fantastic. Room has everything you need and plenty of space.
Stayed 3 nights in Mar 2019
Response from Stefan on 1 Apr 2019
Thank you so much Even. We really appreciate

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness
All is bad at this hôtel There is scorpio in thé room Thé bée us very bad Thé dois is very expensive
Stayed 1 night in Mar 2019
Response from Stefan on 7 Mar 2019
Dear Guest, If ever this is true that you had a scorpion in your room, that's the first time some-one here has been stung by a scorpion in the twenty years that I am in the Philippines. Why you did not tell anything to us when you were here? Why do you write anonymously? We could have helped you if you would have said something.. It is also easily possible that some envy people including eventually the nearby competition again try in all possible ways to damage us because they cannot handle our success and they usually do it by bribing for an unfair guest revue. Nevertheless we will search all of our rooms very well for an eventual scorpion.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lives up to its name
This is a lovely little spot on the water, with a vibrant coral life just a short swim from shore. I saw two turtles swimming my first snorkel out there! The room is clean and the area is safe. It's a good little ways from the action on Pangsama Beach, so a scooter rental is a must (unless you take a tricycle each time), but that means it's also quiet. It's a family run place and there are not as many staff as you might be used to at a true resort, so expect some wait times here and there. Ah, the kitchen cooks up delicious food for a fair price. Recommended, even for vegetarians like myself. Wifi finicky. Overall, great stay.
Stayed 3 nights in Feb 2019
Response from Stefan on 12 Feb 2019
Thanks Michael for the quite interesting revue for the guests to be public and for the overall nice words.

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
if you want to relax, go to Sra Turtle House in Moalboal
Stayed 2 nights in Dec 2018
Response from Stefan on 8 Jan 2019
Thanks for the friendly advise. I will follow it even myself....

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from Stefan on 5 Nov 2018
Thank you for the excellent rating sir David, it was a great pleasure to have you here as well as your group and to see your appreciation that actually corresponds to many others too..

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2018
Response from Stefan on 13 Jul 2018
Thank you for the great rating. It fills us with pride and a very positive feeling towards our guests especially the one we guess may have written the rating.

2/10 Terrible

gelay, Philippines

Disliked: Cleanliness, property conditions & facilities, room comfort
very far. its like a farm nit a resort. bad accomodation not comfortable room. not worth the money
Stayed 1 night in May 2018
Response from Stefan on 8 Jun 2018
We are sorry that you did not like the place. Probably if you would have stayed longer than only for the darkness of the night you would have enjoyed it so much as so many of our guests do. We advise you to eventually upgrade to air con if you don't like the mild farm like style of our neighbor. If you like our pictures, the sea turtles, tropical snorkeling or diving in corral reefs or you just like to chill out at our private beach you would definitely like or even love our place.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rugged charms
Remote, yet charming. The staff is extremely nice and helpful. Special shoutout to Vanessa and Shah!
Stayed 2 nights in Feb 2018
Response from Stefan on 26 Feb 2018
Thanks for the nice words...

10/10 Excellent

BARRY, CEBU CITY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RELAXING - RELAXING - RELAXING
as my title suggests - our stay was exactly that. No NOISE - other than an amorous Rooster nearby. No disco - no stereos playing all night - no rowdy drinkers. The sound of the waves could be classified as noise? Depending on your reason for visiting a seaside resort - mine was to relax as you can tell. Some of the reviews I read BEFORE my trip I can now understand but you must qualify what their reasons for their trip was. Yes the WIFI is not existent at times - but do you really need it? Some of the fixtures are old but they do function (stove - toaster) - is that important? You are off the beaten path so to speak - not walking distance to the main retail areas - but trikes are available and are reasonably priced. Food was very well presented and tasty - pricey - yes - but so are the restaurants in the retail area. If you want to save - bring your own food. The staff were very helpful and cheerful. Take a boat tour - many operators nearby and the staff can get you one. If you scuba dive or snorkel - plenty of operators for that as well - the waters are clear and clean - plenty of fish. And don't complain if you don't see any sea turtles.
Stayed 2 nights in Feb 2018
Response from Stefan on 22 Feb 2018
Thank you so much for the friendly appreciation revue. It's very satisfying if we can give the world in terms of nature and relaxation for an actually affordable and convenient price.

2/10 Terrible

david

Disliked: Cleanliness, property conditions & facilities, room comfort
READ THE FACTS BEFORE YOU BOOK
This resort has no beach you can sit on. No umbrellas are on the beach. Wi-Fi is only available at reception area during specific times when the owner turns it on. It is not available in any room. The safe was locked in the open position- no one could fix it as only the owner had the overide key. Shower was warm but little pressure. Room 103 was tired - stained sheets and hard lumpy pillows... Property is remote - nothing around - even White beach is a 15 minute walk way. Tricycle can be arranged but they try and charge you more. Restaurant - food was very good but very expensive - 90 pesos for a tea bag and a cup of hot water - Shallona tried hard to please. Trips offered are poorly organised with no safety briefing on the boat and to get to the boat you wall over shallow coral with many sea urchins so you could injure yourself During my stay 2 Chinese, 1 American and 1 German - all complaining about the lack of Wi-Fi..... If it's only available at set times say this in your advert. The end of a 4 Week trip in the Phillippines and this was the worse property by far and it was one of the most expensive at £55 sterling per night. I WOULD NOT RECOMMEND THIS PROPERTY.
Stayed 2 nights in Jan 2018
Response from Stefan on 5 Feb 2018
The WIFI problem is already solved. Next time please take a cheaper room as long as they are available. Beautiful and sympathetic Shallona cannot please everyone. Thanks for staying with us.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Too far from the main area. Good if you want a remote place that is secluded. However getting to any restuarants, dive shops or nightlife will cost you $10 each way.
Stayed 1 night in Jan 2018
Response from Stefan on 28 Jan 2018
Thanks for the pros. We have a restaurant in the resort and a dive shop at a distance of 200 meters. If you like to get a tricycle to go somewhere it costs you exactly P. 150, after 7 pm P. 200. Just insist not to pay more if you got the wrong driver and agree the price in advance. The price mentioned is for one to 5 persons. You may rent a scooter for P. 500 instead for 24 hours.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family run resort with excellent snorkelling
Had a great time at the Sea Turtle some great snorkelling straight out the front.Staff treated you like a part of the family and were very warm and welcoming.Would go back again anytime
Stayed 1 night in Oct 2017
Response from Stefan on 20 Oct 2017
Thank you very much Steven. It was great to have you here.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little resort in moalboal
Had a great stay at Sea turtle house have great diving area out the front.Its a family run business and they make you feel part of the family would definitely visit again.
Stayed 1 night in Oct 2017
Response from Stefan on 16 Oct 2017
Thanks for your friendly comments. We really appreciate it and we enjoyed having you here. We wish you all the best...

10/10 Excellent

IRIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Future businessman Mr.Junior
Amazing and really miss junior
Response from Stefan on 30 Mar 2017
Hi Iris, Thanks for honoring my great son with this. I miss him too as now I am in Cebu City but soon he will follow before we return back ...

10/10 Excellent

Shqipe

Liked: Cleanliness, staff & service, room comfort
A great getaway place away from all the noise
The property is in a secluded area, so it's very quiet and relaxing. You can go snorkeling right outside the property. The staff is very friendly and helpful. They have a restaurant at the property and they serve very good food. I can highly recommend either fish or chicken. The only thing that could improved is the rooms. The water pressure is some times very low and the pillows need an upgrade.
Response from General Manager on 9 Mar 2017
Thank you very much for this wonderful revue. It's nice to hear if again someone enjoys it here. And it also helps us to make some additional improvements as your words are very trustworthy I think.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyable and relaxing stay
I really enjoyed my stay at Sea Turtle House. I needed a few quiet days to relax and this hit the spot. The staff and owners were very friendly and I was able to relax pretty easily. For anyone looking to relax I think its a great option in the Moalboal area.
Response from General Manager on 17 Feb 2017
Thank you so much for your friendly words. We really appreciate it. This is exactly what you can get here: great relaxation, a prime spot to enjoy the endangered nature of the Philippines, great snorkeling where the dive boats stop, sea turtles and good food (our guests say and I confirm).

6/10 Okay

Jeanne

Disliked: Property conditions & facilities, room comfort
Not good value for money
Not easily signed from main road. On arrival they did not have my booking - took a while to sort out. Male owner not very friendly, getting angry at staff. Room was next to the restaurant, noisy. Room was dark, asked for a lightbulb for the reading light, never got one. Aircon unit noisy. Not a great first impression. On the next day I met the female owner, Niniti, who was much more friendly. Food is nice but it is a small kitchen and can take a while if other guests have ordered. Also it is expensive. neighbouring resort, T breeze 5 min walk away. Water was included with the room which was good. Hotel is far from the main centre of Moalboal - misleading on hotels.com search results. There is no beach, just rock / sludge and the tide comes in right up to the rocks so you can't walk to white beach. Had to get a tricycle to go anywhere, 200 peso to the centre. Not much to see whilst snorkelling as the reef has been destroyed by typhoon & dynamite fishing. You can take boat trips but they are expensive, you'd be better booking a trip with a dive centre or snorkelling off the shore in Panagsama to see the sardines. Please do not go to Oslob for the whalesharks - look it up, they are abused like zoo animals. Go to leyte or donsol, more sustainable.
Response from Stefan on 11 Jun 2016
Dear guest, For to snorkel in a paradise you need to go to the reef edge next time. Don't just stay near the sea shore to improve the snorkel quality a hundred fold. In Moalboal I don't know about any dynamite fishing for decades now. After staying here for 15 years I learned that I have to tell to the crew more strictly if I want something to be changed than in central Europe. This is another world. But thank you to have honored us with your stay.

8/10 Good

Joanna, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
The overall stay at the Sea Turtle House was great. The accommodation is good but I feel it could do with a little maintenance here and there. Ninita is a great host and is willing to do anything to keep her guests happy.
Response from Stefan on 30 Jun 2016
Thanks Joanna, for your great revue. As now we have low season we do maintenance and some renovation in a friendly way that our guests don't get disturbed by a little noise.

4/10 Poor

Benjamin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel not recommended
Hotel was nice, and the staff was nice, but we got a knock on our door at 22:30 to tell us that we had to pay extra because we had three people in the room, even though we had booked online for 3 people, and all 3 were present at check in. When I showed the hotel manager the email stating that the room rate was already for 3 people, he said he wouldn't charge us extra, but he would not honor the breakfast that was supposed to be included. This entire experience gave us a bad feeling, and we didn't like being treated like we were not welcome. I would not recommend this hotel based on this experience.
Response from Stefan on 23 Apr 2016
Dear Guest, Sorry for that. Some technicalities in the etx of our page went definitely wrong despite my efforts for a longer period of time and in the end of the day we simply need to earn. That was not an elegant way for to solve the problem. Difficult times sometimes absolutely ask for solutions but this one was definitely not the best one but there was simply no other solution at hand at this time. Please forgive us and we would like to state that our guests ARE welcome to us - even if at times we don't earn... We wish you all the best.

8/10 Good

Georges, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A family atmosphere
It was an excellent stay despite of my bad cold. I'd like to give a max of marks to the staff. So kind, so available at any time, always glad to help everyone. I really got the impression that I was invited in a peaceful family with Stefano, Ninita, Stefanino, Marilyn, Bernadette,... The very nice park and the fantastic sea view have to be mentioned also. Any inconvenience? No, except the absence of swimming pool.
Response from General Manager on 19 Dec 2016
Thank you so much for the nice remarks.

8/10 Good

John Kelly, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
The resorts along this beach are isolated from the area with resturants and shops. The roads in/out are are more suited for tracked vehicles, not good. The Sea Turtle House is clean, well managed, and comfortable. The snorkling was great and the staff was very helpful.
Response from General Manager on 19 Dec 2016
Thank you for the nice lines. We have a bit of problems with the road in certain parts as the road is on privately owned land and we are the only ones maintaining it but we are planing to improve it in the near future.

8/10 Good

Lewis, SE PA, USA

Liked: Cleanliness, staff & service
Great place to relax
The resort is tucked away pretty far down the road heading out of Moalboal just beyond a 'toll' station (Hint: The entrance fee for the area is a one time very low fee. Keep the stamps they give you.) I have to admit that at first glance, I was not overly impressed. Having just come from one of the major hotels in Cebu City, I was still in 'city mode'. But after a wander through the grounds, a look at the peaceful view, a chat with the lovely family that owns the resort, and enjoying one of their delicious meals, I was hooked. The rooms are very plain, but they are clean and well kept. While the TV is local channels only, the internet is very good (and you should be out at one of the kiosks relaxing anyway). When checking in, they will give you a selection of the available rooms. Each one has its own unique good points, so pick what is most important to you. The grounds are not huge, but if you add in the potential to just wander down to the water and snorkel, it is huge. They have kept the emphasis on 'nature' and even have a small nature reserve where you can often see many species of birds (and the occasional monitor lizard). Be sure to take a walk along the beach at low tide and check out the rocks and caves along the shoreline. As I mentioned at the start, I wasn't impressed at first, but once you understand the place, it is amazing and wonderful. A fantastic place to just kick back and relax. I will definitely try to get back there again.
Thank you Lewis for your admirable and open minded observations. That is exactly what is needed for to start to understand this unique place of nature with a treasure of marine macro life just a the reef edge in front and a little bit to the right of Sea Turtle House. I love it if people like you are able to switch from city life mood to nature enjoyment. That is exactly what you need here to enjoy. I hope to see you again here and wish you all the best.

10/10 Excellent

Thomas G, Canada

Liked: Property conditions & facilities, room comfort
Great stay at a simply beautiful resort.
This will definitely be my first choice resort next time I visit moalboal. The price is good for what you get, we stayed at the resort view concrete room, which was pointed towards the garden / ocean. It had a very nice patio with 2 beautiful chairs, a table and even some candles there. The room had a mini fridge, AC + Ceiling fan, which when used together kept the room very comfortable. The shower was extremely simple, and seems like its more for just cleaning the sand off. The in-room safe was just a lockable cupboard, so while not really secure it does give you enough peace of mind. There was also A LOT of places to sit down to just look at the ocean, it was really nice. There was a few hammocks, little gazebos with room for 6 people, places to lay down, a little bar, the dining area... Even if the place was fully booked I doubt you'd ever have any touble finding a nice place to look at the ocean. I found the food pretty good, while it may seem a bit expensive you do get your moneys worth. Room cleaning is limited, so you will have to ask if you want the room cleaned. Overall, I would highly recommend the place if you want a peaceful escape from the city with no need for luxuries. Place was easy to get to from Cebu, I took cab from airport to south bus terminal(price depends on traffic), then bus to moalboal which leaves every 15 minutes for 107 pesos per person), then you can take a trike from there to sea turtle house for 100 pesos total.
Response from Stefan on 19 Dec 2015
Thanks for your great revue Thomas. We will remember you very nicely. Best wishes...

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
small family resort offers beach & diving access
Sea Turtle House is a small family run, quiet resort built on the edge of the ocean (fabulous views) and nestled in between farm land and local villages. We visited as an extended family and booked two of its soon to be completed five rooms. Great for children who can run round the garden and small playground, but equally suitable for adults. Rooms with ensuites are fairly small but pleasant, clean, comfortable and there are outside verandas and lots of hammocks. The beach is 50 metres away with fine dive sites 150 metres off the beach. Basic and somewhat over priced meals can be purchased from the kitchen but a short stroll can take you to other resorts with a range of food.

8/10 Good

Kerry-Lynn, Hong Kong

Liked: Cleanliness, staff & service
A great holiday! Loved it!
We had an incredible stay in Moalboal! The roads in the area are pretty bad and the area is quite rural. The hotel is rustic and set right on the beach with stunning views out onto the ocean. The staff were amazing and so helpful. The restaurant food was very good and handy considering there aren't many restaurants or stores within walking distance. On our last day, the owners organized an island hopping tour for all of us staying at the hotel where we snorkelled and saw tea turtles and millions of sardines. Was awesome! I would definitely recommend this hotel!
Response from General Manager on 2 Nov 2016
Thank you so much! We love your guest revue and we hope very much to see you again soon...

4/10 Poor

Verified traveller

Disliked: Staff & service
White beach
Staff were nice but room was missing minibar and balcony as described on the website
Response from Stefan on 19 Sept 2015
Dear guest, As you don't tell what room you booked and your revue is very new I would like to answer it like that: as far as I remember in expedia partner central they ask if there is a refrigerator/minibar in the Royal Athletes Room (it must be this room because you speak of lacking minibar and balcony). So the answer is yes especially as our guests can ask us to fill up the fridge to get a minibar. In addition we were asked by the website if there is a balcony/terrace and the answer was again yes as the nearby restaurant and the beach hats can also be used as a terrace. So in my view and in my sincere believe there is no mistake in making my offer on the website. Always yours,

8/10 Good

Richard, Laval, Québec, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay and relax.
Real quiet place and we can do snorkling in front to see turtles. We loved the place.
Response from General Manager on 21 Nov 2016
Thank you for your appreciation. We like so much always to read from people who realize the enjoyments and love the place.

6/10 Okay

Ivan, Texas

Liked: Cleanliness, staff & service, room comfort
Nice little hide-away.
Small 7 cottage hotel with very comfortable beds and A/C amidst beautiful green scenery on the beach. The staff was willing to help with anything from extra shampoo to toothpaste to calling for transportation. The restaurant has an extensive menu, but is high priced. Also, there's no direct beach access, though it's a fairly short walk. The more popular White Sand beach is a romantic 300 meter stroll away, and the nightlife area of Panagsama you'll need a motorbike to get to.

10/10 Excellent

Inna, Chicago, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing place in the coral paradise
My husband and I had a very pleasant and relaxing stay. The hotel facility is located in a very quiet area, perfect for relaxation. The hotel is on the edge of the sea - you can snorkel off or take a short walk to a white sand beach. We snorkeled multiple times a day. The reef is one of the most beautiful in the world, by variaty and quantity of corals, fishes, sea stars and giant sea turtles (even comparing to the Grand Barrier Reef and Yucatan peninsula). We saw the sea turtles every time we snorkled, amazing! Hundreds of kilometers of uncontaminated coastline. If you love the sea world is a must place to stay. Many boats come in front of the hotel coast arae bringing the people to snorkel and dive. The food at the hotel was great, tasty and well-executed. It takes some time to prepare - they cook from scratch and with a touch - so you may pre-order at a specific time, at your convenience. There is lot of other things to do in the area. Ask the hotel management for tips or arrangements/transportation. We had a massage therapist coming to our room at, very convenient - ask the hotel staff for more info.
Response from Stefan on 18 Oct 2015
Wow, someone who really understands the world of biological life and the unique and rustic style of the resort to enjoy here. Congrats for your excellent revue

8/10 Good

Bronson, Manila

Liked: Cleanliness, property conditions & facilities, room comfort
A discreet oasis of tranquility
Just a quick getaway from the big city. An absolutely beautiful location, stunning sights, a tranquil and cozy experience. No frills, but then again, none needed nor wanted. I certainly recommend.
Response from Stefan on 19 Dec 2015
Thanks for your friendly and appreciating revue. I really like the way you wrote it

10/10 Excellent

Willem, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great atmosphere
Sea Turtle House has a very nice and relaxing atmosphere to it. We are a young married couple and we enjoyed the facilities and accommodation. It is a peaceful and very beautiful location next to the ocean. The food is excellent and very tasty, we ate there most of the time and it is also very affordable. The rooms and facilities are clean and in good condition. The staffs is very friendly and helpful, we were very impressed with that. Hotel location is a few kilometres away from Moalboal, but using a tricycle gets you there in no time. I will recommend the Sea Turtle House to anyone especially if you want a beautiful location, where it is peaceful and quite. We took amazing photos and had a greatime.
Response from Stefan on 9 Jan 2016
Thank you for your wonderful revue that helps others select such an enjoyable place too. Next time you will be even double or triple welcome as you wrote these lines and rated us real high (something I think we deserve. We wish you a wonderful time...

2/10 Terrible

Steffen

Travelled with group
Disliked: Property conditions & facilities, room comfort
Styr unna..
Forlatt resort, ingen personell tilstede, Kun noen høns som gikk løst. Kom en dame etter ca 30 minuter. Kunne fortelle att rom ikke hvar klar, ikle noen resturan/bar. Ingen dykkertjenster. Dette hotelle er katastrofe.
Stayed 1 night in Jan 2023
Response from Stefan on 20 Jan 2023
Dear guest, our guests usually like to stay at the beach and not in the crowd. My wife was having fever but was around when you arrived at night unexpectedly and so we are not full of staff. This is not a 5star hotel for USD 550/night also. If you study our pictures you can see that we are not in the center and that's exactly what most holiday guests and stressed managers wish to get. I am not yet around but soon I will be back and personally take care the guests - that is much better usually. But I cannot do the impossible and if you get a lady in Cebu-City she might not want to stay in the countryside at the beach, even if you wish so. If you pay you should decide I think but up to you how you get happy. i have some friends from Norway but they are a little older than you and they are not always looking for action. By the way we can easily organize diving for you too but probably that will be too much even for you in half a day to eat, sleep, enjoy night life, scuba dive and walk around in the center while having the nature in front of you. That is just impossible in the Philippines but I think everywhere - so every-one might need to adjust. Thanks for giving us a try even though some things may have gone wrong. Just try to enjoy the rest of your trip, thank you anyway.

2/10 Terrible

Chau-Iou

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Nothing is provided when checking in. Tiny water during shower. Very inconvenient with the only muddy road to access hotel……
Stayed 2 nights in Dec 2022
Response from Stefan on 3 Jan 2023
Dear guest, something really seams to have gone wrong here and we apologize for it while doing all our efforts to avoid that in the future. Even though some was out of our control and that is especially the strong rain you experienced during your stay. Unlucky enough and then we had life threatening circumstances to take care during your stay while the maintenance staff was absent and I was abroad at the moment. Very unlucky combination of happenings. Nevertheless from my side I wish you a great rest of your holiday with beautiful weather and be safe.