Sports facility
Check availability

Reviews of Ambassador Hotel Milwaukee, Trademark Collection by Wyndham

4 out of 5
Ambassador Hotel Milwaukee, Trademark Collection by Wyndham
2308 W Wisconsin Ave, Milwaukee, WI

Reviews

8.8

Excellent

Rating 10 - Excellent. 641 out of 1002 reviews" "
Rating 8 - Good. 218 out of 1002 reviews" "
Rating 6 - Okay. 74 out of 1002 reviews" "
Rating 4 - Poor. 38 out of 1002 reviews" "
Rating 2 - Terrible. 31 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Taylor on 21 May 2024
Thank you for your review!

10/10 Excellent

Sasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel will always be o e of my favorites
Stayed 3 nights in Feb 2024
Response from Taylor on 20 May 2024
Thank you for staying with us and taking the time to leave us a review! We are very pleased to hear that you enjoy our hotel and look forward to your next stay with us!

10/10 Excellent

Chantay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Taylor on 20 May 2024
Thank you for your review!

10/10 Excellent

Melodie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Excellant customer service (Dave). Beautiful room. Area around hotel was a bit dilapidated - but we did not feel unsafe in the area.
Stayed 1 night in May 2024
Response from Taylor on 17 May 2024
Thank you for staying with us and taking the time to leave us a review! We are pleased to hear that you enjoyed your stay and that our staff provided you with the authentic customer service that we pride ourselves on. We look forward to your next stay with us!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Taylor on 13 May 2024
Thank you for your review!

8/10 Good

Bradley

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We stay there for The Rave shows all the time and it's reasonable and clean. The only negative is there is no tv channels. You have to login to a streaming app to watch anything.
Stayed 1 night in Apr 2024
Response from Taylor on 9 May 2024
Thank you for staying with us and taking the time to leave us a review. We sincerely appreciate your feedback and will share your comments with our team members to improve the stay of future guests!

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to my Daughters campus apartment.
Stayed 1 night in Apr 2024
Response from Taylor on 2 May 2024
We appreciate you staying with us and taking the time to leave us a review. It's great to know that our location was ideal for your visit. We look forward to your next stay with us!

10/10 Excellent

Amy Gamerdinger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent! The staff in the hotel at the hotel front desk, bar, and cafe were all friendly and helpful. The hotel was absolutely beautiful and in a very convenient location to be able to walk to the Rave for the show we were attending. We also appreciated the safe, on-site parking.
Stayed 1 night in Apr 2024
Response from Taylor on 29 Apr 2024
We appreciate you staying with us and taking the time to leave us a review. It's great to know that our location was ideal for your visit, and that our team provided the guest service that we pride ourselves on. We look forward to your next stay with us!

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Room was very nice. Comfy bed. Checking in was easy as a pre-check in via text was offered.
Stayed 1 night in Apr 2024
Response from Taylor on 29 Apr 2024
Thank you for staying with us and taking the time to leave us a review! We are pleased to hear that you enjoyed your stay and that our staff provided you with the authentic customer service that we pride ourselves on. We look forward to your next stay with us!

2/10 Terrible

James

Stayed 1 night in Apr 2024
Response from Taylor on 17 May 2024
Thank you for your review. We regret to hear that you were not satisfied with your stay. We would love to know what we can do to improve the stay of future guests.

10/10 Excellent

Judy, Ellicott City

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay for my meeting at Marquette University. The room was clean and very spacious. Staff was friendly. A free shuttle to access places around town was great! I’ll definitely return if I’m in the area.
Stayed 1 night in Apr 2024
Response from Taylor on 29 Apr 2024
We appreciate you staying with us and taking the time to leave us a review. It's great to know that our location was ideal for your visit, and that our team provided the guest service that we pride ourselves on. We look forward to your next stay with us!

6/10 Okay

Angelica

Travelled with family
Liked: Property conditions & facilities
I liked the old fashion elevator and the antique features with a modern touch Didnt like that to rent a refrigerator was extra.
Stayed 1 night in Apr 2024
Response from Taylor on 26 Apr 2024
Thank you for staying with us and taking the time to leave us a review! We are pleased to hear that you enjoyed the historic details of our building. We apologize for the issue with the refrigerator and are happy to share that we have listened to our guests comments and feedback and will be installing refrigerators in every guest room, free of charge. We look forward to your next stay with us!

10/10 Excellent

gloria

Stayed 1 night in Apr 2024
Response from Taylor on 13 May 2024
Thank you for your review!

10/10 Excellent

Evan

Stayed 1 night in Apr 2024
Response from Taylor on 13 May 2024
Thank you for your review!

6/10 Okay

Chalsea

Stayed 2 nights in Apr 2024
Response from Taylor on 9 May 2024
Thank you for your review!

10/10 Excellent

Francisco J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The historic aspect of the property
Stayed 1 night in Apr 2024
Response from Taylor on 18 Apr 2024
Thank you for staying with us and taking the time to leave us a review! We are pleased to hear that you enjoyed your stay and the historic details of our hotel! We look forward to your next stay with us!

10/10 Excellent

Dawn

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Taylor on 18 Apr 2024
Thank you for your review!

10/10 Excellent

Rachel

Stayed 2 nights in Apr 2024
Response from Taylor on 6 May 2024
Thank you for your review!

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at this hotel about half a dozen times when attending concerts at The Rave across the street. Super convenient. Nice mini-bar. Great food. Highly recommend.
Stayed 1 night in Mar 2024
Response from Taylor on 15 Apr 2024
We appreciate you staying with us and taking the time to leave us a review. It's great to know that our location was ideal for your visit, and that you enjoyed our food and beverage outlets! We look forward to your next stay with us!

10/10 Excellent

Brooke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay here and they are very accommodating and the shuttle service is worth the stay!!
Stayed 2 nights in Apr 2024
Response from Taylor on 15 Apr 2024
We appreciate you staying with us and taking the time to leave us a review. It's great to know that our shuttle service was ideal for your visit, and that our team provided the guest service that we pride ourselves on. We look forward to your next stay with us!

10/10 Excellent

susan, Hancock

Stayed 1 night in Apr 2024
Response from Taylor on 6 May 2024
Thank you for your review!

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay, hotel was beautiful, very clean, friendly staff and a free shuttle to take us to and from Family American Field. Will definitely book here again❤️
Stayed 1 night in Apr 2024
Response from Taylor on 15 Apr 2024
We appreciate you staying with us and taking the time to leave us a review. It's great to know that our location and shuttle service were ideal for your visit, and that our team provided the guest service that we pride ourselves on. We look forward to your next stay with us!

10/10 Excellent

Brian

Stayed 2 nights in Apr 2024
Response from Taylor on 8 Apr 2024
Thank you for your review!

10/10 Excellent

Callie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close this is to the Rave and how cool the building and decor are. such a fun stay
Stayed 1 night in Mar 2024
Response from Taylor on 5 Apr 2024
We appreciate you staying with us and taking the time to leave us a review. It's great to know that our location was ideal for your visit. We look forward to your next stay with us!

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Taylor on 5 Apr 2024
Thank you for your review!

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great option if you’re looking for Marquette proximity! Would not hesitate to book again!
Stayed 2 nights in Mar 2024
Response from Taylor on 1 Apr 2024
We appreciate you staying with us and taking the time to leave us a review. It's great to know that our location was ideal for your visit. We look forward to your next stay with us!

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is absolutely beautiful, the staff were great and the amenities were wonderful
Stayed 1 night in Mar 2024
Response from Taylor on 1 Apr 2024
Thank you for staying with us and taking the time to leave us a review! We are pleased to hear that you enjoyed your stay and that our staff provided you with the authentic customer service that we pride ourselves on. We look forward to your next stay with us!

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Taylor on 1 Apr 2024
Thank you for your review!

2/10 Terrible

Sydney

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for a concert and holy moly. it was DISGUSTING. blood on the bed linens, makeup stains on the pillows. The elevator was not working so i had to climb 7 flights of stairs. no tv remote. called down to have someone help and they were so rude! i tried to get my money refunded and they refused. this place is a dump, stay anywhere else.
Response from Taylor on 29 Mar 2024
Thank you for making us aware of the issues you encountered during your stay. Our management team has no record of any of these issues, as we would have immediately accommodated you with a new room & a refund. Also, our elevators have been working properly without any issues. We apologize for any inconveniences you experienced during your stay, but wish to be clear that we pride ourselves on authentic guest service and would have resolved these issues immediately to accommodate our guests.

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024
Response from Taylor on 29 Mar 2024
Thank you for your review!

10/10 Excellent

Kaitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Taylor on 25 Mar 2024
Thank you for your review!

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Taylor on 27 Mar 2024
Thank you for your review!

10/10 Excellent

Michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to Marquette University. Breakfast was excellent!!
Stayed 1 night in Feb 2024
Response from Taylor on 25 Mar 2024
We appreciate you staying with us and taking the time to leave us a review. It's great to know that our location was ideal for your visit, and that you enjoyed our breakfast! We look forward to your next stay with us!

10/10 Excellent

Justyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Taylor on 25 Mar 2024
Thank you for your review!

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Response from Taylor on 19 Mar 2024
Thank you for your review!

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Taylor on 25 Mar 2024
Thank you for your review!

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is amazing to stay at for downtown events!!!
Stayed 1 night in Mar 2024
Response from Taylor on 19 Mar 2024
We appreciate you staying with us and taking the time to leave us a review. It's great to know that our location was ideal for your visit. We look forward to your next stay with us!

8/10 Good

Ed

Stayed 1 night in Mar 2024
Response from Taylor on 1 Apr 2024
Thank you for your review!

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. The room was big and comfortable.
Stayed 1 night in Mar 2024
Response from Taylor on 12 Mar 2024
Thank you for staying with us and taking the time to leave us a review! We are pleased to hear that you enjoyed your stay and that our staff provided you with the authentic customer service that we pride ourselves on. We look forward to your next stay with us!

10/10 Excellent

Megan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Taylor on 12 Mar 2024
Thank you for your review!

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is ine of the nicest and most comfortable hotels I stay in. I stay here whenever I'm in town.
Stayed 2 nights in Feb 2024
Response from Taylor on 6 Mar 2024
Thank you for staying with us and taking the time to leave us a review! We are very pleased to hear that you enjoyed your visit and sincerely appreciate you staying with us whenever you're in town! We look forward to accommodating you during your next stay with us!

10/10 Excellent

Del

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Taylor on 29 Feb 2024
Thank you for your review!

10/10 Excellent

Jonathan

Stayed 1 night in Feb 2024
Response from Taylor on 25 Mar 2024
Thank you for your review!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Taylor on 27 Feb 2024
Thank you for your review! We look forward to your next stay with us!

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle and the facilities were super unique
Stayed 2 nights in Feb 2024
Response from Taylor on 26 Feb 2024
Thank you for staying with us and taking the time to leave us a review! We are pleased to hear that you enjoyed your stay and that our complimentary shuttle service & facilities were convenient for you! We look forward to your next stay with us!

6/10 Okay

Jeresa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Give them the pickle
The hotel is nice. Pricey and the service was not so great. They charge for every little thing.
Stayed 2 nights in Feb 2024
Response from Taylor on 19 Feb 2024
Thank you for staying with us and taking the time to leave us a review. Please accept our most sincere apologies. We pride ourselves on excellent, warm customer service. Please know that your comments will be shared with the appropriate team members so that we may learn from your experience and improve guest's experience with our team members.

10/10 Excellent

Melany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Taylor on 19 Feb 2024
Thank you for your review! We look forward to your next stay with us!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk service was typically very good, particularly Connie who treated you like a guest in her home. The room was also very quiet, except with the storage/service closet next door it would get very loud for a bit around 8:30 each morning.
Stayed 6 nights in Feb 2024
Response from Taylor on 16 Feb 2024
Thank you for you staying with us and taking the time to leave us a review! We are pleased to hear that our team provided you with the authentic guest service that we pride ourselves on. We apologize for the issue with the noise and will share your comments with our management team to improve the stay of future guests. We look forward to your next stay with us!

8/10 Good

Kate

Stayed 2 nights in Feb 2024
Response from Taylor on 16 Feb 2024
Thank you for your review!