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Reviews of Hotel San Francisco

3 out of 5
Hotel San Francisco
Viale Lombardia 55, Milan, MI

Reviews

8.8

Excellent

Rating 10 - Excellent. 251 out of 561 reviews" "
Rating 8 - Good. 247 out of 561 reviews" "
Rating 6 - Okay. 49 out of 561 reviews" "
Rating 4 - Poor. 11 out of 561 reviews" "
Rating 2 - Terrible. 3 out of 561 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

francisca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay from checkin to check out. Very friendly staff, neat room and quiet. Will definitely stay again.
Stayed 2 nights in Feb 2024

8/10 Good

Marshall, Grand Rapids

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 3 nights in Aug 2023

4/10 Poor

Steven

Disliked: Staff & service, amenities, property conditions & facilities
This is not a 4star hotel. I would rate this as 2star hotel offering the basic necessities of a bed and bathroom and some limited amenities. I booked for a single person and my room was tiny.
Stayed 1 night in Oct 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, large room, great breakfast
Bigger room than expected, very comfortable bed. No street noise to speak of. The only noise came from above. (We probably caused noise too- the chairs don't roll but scrape along the floor.) Included full breakfast with hot food and coffee are a definite plus. Only two quarrels with the room- the design of bathroom, which is elevated above the room floor by a step, could be dangerous. Hard sink is right across from bathroom entrance and a direct fall forward from tripping on the stair could result in bad injury. I actually DID trip on that stair but fell off to the side against the shower. Not badly hurt, but still not a pleasant experience. Also, the bathroom sink drain stopper was broken, so basin could not be filled. (The night desk man was VERY helpful in getting the stuck stopper back out). The staff as a whole were very friendly and helpful.
Stayed 5 nights in Oct 2023

8/10 Good

Grayson

Stayed 5 nights in Jun 2023

10/10 Excellent

MILOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

8/10 Good

Ahsan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Mar 2023

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe area. Easily walkable to areas of interest.
Stayed 4 nights in Nov 2022

8/10 Good

Romania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

theodore michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 7 nights in Oct 2022

10/10 Excellent

William

Stayed 4 nights in Sep 2022

8/10 Good

TIMOTHY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Aman

Stayed 5 nights in Aug 2022

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with breakfast only downside was no tea/coffee making facilities in the room.
Stayed 1 night in Jul 2022

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly ambiance
Stayed 2 nights in Apr 2022

8/10 Good

Haytham

Stayed 3 nights in Jan 2022

10/10 Excellent

Margot

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for 1 night stay in Milan
Nice place, clean room, very good breakfast. Great cappuccino. Cute balcony over looking street Reasonably quiet area. Easy Tram and then bus from airport. Very helpful front desk. Great selection at breakfast.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dereck Dereck and ALL other staff members were Great People knew the things I needed like the back of their hand also the breakfast and they had patience ... they were there gor you
Stayed 10 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

4/10 Poor

jane

Business traveller
Liked: Cleanliness
Disliked: Room comfort
don't believe what you see in the picture!
I booked this hotel due to the picture I had a room that was like a tiny cupboard. This was totally mis-sold
Stayed 1 night in May 2021

10/10 Excellent

Milen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2021

10/10 Excellent

Adam, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best quality ever for the price!! Cheap and SUPER clean. Awesome bathroom
Stayed 1 night in Nov 2020

8/10 Good

Manish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good place and value for money. They can have some better options or diversity in breakfast.
Stayed 7 nights in Jan 2020

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Ray

Our stay was very pleasant no hassles no issues no major problems but then again it was spectacular either the location of the hotel was near local residents so low privacy which was a problem with noise
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed all features of the property but mostly the helpful staff, the awesome breakfast and quality of the room.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Aug 2019

10/10 Excellent

Carla

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
The location is excellent, the rooms are good size and recently renewed. Everything was very clean. The staff has been quite friendly and helpful.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Oct 2019

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a short stay in Milan. Bedrooms were a good size except for the bathrooms being so tiny. The walk to the metro was about 10 mins to get into the centre but it’s easy enough! Breakfast was exactly what you expect being inclusive, sets you up right for the day. We enjoyed our stay, thank you!
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really welcoming and helpful. The room was clean and comfortable. A great breakfast. Thanks
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Akash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel with very friendly staff
Room was clean and comfortable. Some of the outlets were not working but we just used others - not a huge issue. Breakfast in the morning was really good and staff prepared coffees for us. Very kind and friendly staff. Also, a ton of dining options within walking distance. Overall, a very positive experience and nothing negative to say about the hotel.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

8/10 Good

Matthew

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Value for money
The majority of the stay was very good. The breakfast and the room and the bathroom were all spot on. My major issue was the smell of cigarette smoke from INSIDE the building, which to me as a non smoker is worse than finding dust in the room.
Stayed 3 nights in Sep 2019

8/10 Good

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean. Friendly staff. Comfortable bed.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was exactly as advertised and it's amenities were nice. The breakfast spread was also great, really varied options and great staff.
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Reception Staff is very rude and I charged me €4 for Tax to stay one night
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and clean rooms. Very friendly and multilingual staff. Solid breakfast buffet. Parking on the street in front of hotel is easy to find. Walkable distance to metro. Highly recommend using as parking in the heart of Milan is difficult.
Stayed 1 night in Aug 2019

8/10 Good

Yn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff. The breakfast selections are very good.
Stayed 1 night in Aug 2019

10/10 Excellent

Severino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel close to subway/metro with great breakfast & service.
Stayed 2 nights in Aug 2019

8/10 Good

cemal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel were very helpful, my wife had a fall and we were in casualty in Milan all evening. The hotel were very good, organising a taxi and making sure Catherine was ok. We will definitely use them again. There is a general problem with mosquitos in that part of Milan, which did slightly effect us,, possibly mosquito screens across the bedroom windows would be good. But overall very happy with the service and the cleanliness of the hotel
Stayed 1 night in Aug 2019

10/10 Excellent

Tea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019