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Hotel was nice and reception staff especially nice and helpful. The only negative / letdown was the uninspiring and basic breakfast provided
Matthew
Stayed 4 nights in Aug 2023
4/10 Poor
darius
Travelled with family
30 Aug 2023
Liked: Staff & service
Disliked: Amenities
Although the room was clean, the toilet seat was wooden and broken inside... ghhhh!
And then there is no elevator!!!???!!! In this age? and *** Hotel? Going to 2nd floor was a pain with all our luggage. Towels were very thin and the bath was very tiny and no room to hang any clothes
darius
6/10 Okay
Verified traveller
Travelled with family
23 Aug 2023
2 night stay as family
Accessible, 1 tram ride (#14) to central/Duomo.
Tram stop is only a short walk from hotel.
Breakfast available, basic but acceptable for the price paid.
Bed comfortable, stayed 2 nights, bed made daily.
Toilet seat old/cracked, need replacing.
Shower is a bit tight.
Need to leave room keys when going out.
Reception available 24/7.
Verified traveller
Stayed 2 nights in Aug 2023
4/10 Poor
Joshua
21 Aug 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Good proximity to the train to get to downtown areas. Air conditioning either wasn’t working or did not make the room cold. Bed was not comfortable and made it difficult to sleep.
Great for the price. The beds are very comfy, Wi-Fi is great and it’s directly opposite a tram station (20 mins into centre).
The only negative is the air con which takes a long time to do anything and is quite noisy BUT it does get cold *eventually*
It’s a good hotel to stay in for max3 days . Trams and buses are 1 min from hotel. Very easy to get taxi. Cleaning daily and was extremely clean. Shower very small and tight. Breakfast was very basic but the lady who served breakfast was extremely nice. Staff in general were very good but they were very resistant to give any informations about the public transport (which I didn’t understand why and I was getting disappointed few times) and therefore I have to struggle outside hotel and ask people on street whom speed very limited English to advise about public transportation. I had to pay taxes which I thought it’s included when I booked through Expedia.
For the price one cannot complain about this hotel. It is convenient for the tram service to see the city. The staff was incredibly helpful. You have access to restaurants, laundry mat and convenient store. There is a large shopping center not too far for eating and shopping. I would gladly stay again because of the convenience and the staff. You cannot beat the price.
augustus
8/10 Good
Evelina
Travelled with family
10 Jun 2023
Liked: Cleanliness, staff & service
Can’t fault it
Can’t fault it. Old fashioned but clean. Helpful staff. Very friendly. Only 1 tram to the centre city - so easy- in straight like- 20 min and you are in centre Milan. Also had shopping centre & big grocery shop walking distance!
We have contacted you many times after you afreedto refund our money as sokn as we booked this as I entered 8 instead of 7 for the month on tge bookjng, your expedia lady said she had cancelled our booking and we would be refunded AND WE ARE STILL WAITING, PLEASE OLEASE PLEASE could you send us our refund. We are really upset about this.
It was old and the room was small. Like only the size of the bed. Bathroom was really nice and so was the service. They gave you an actual key on a big key ring and if you wanted to leave the hotel you had to turn the key from your room in to the front desk.
Very nice hotel,good location,helpfull personel and very good cleaning.
Darina
Stayed 4 nights in Sep 2018
8/10 Good
Robert
5 Sept 2018
Nice place
Nice place in quiet area
Robert
Stayed 3 nights in Aug 2018
Response from Reception on 10 Sept 2018
Thank you so much Mr. Robert for your Feedback.
Best regards
4/10 Poor
Verified traveller
27 Jun 2018
Liked: Cleanliness
Disliked: Room comfort
We decided not to stay.
We arrived at the hotel close to midnight. The first thing we saw was prostitutes just steps away from the hotel door. Front desk staff was friendly and tried to be helpful. However, the room was really run down, old, there were four beds and nearly no space. One of the beds was in a tiny, tiny room with yellow tiles on the wall. That room probably functioned as a kitchen at some point. We decided not to stay, as we didn’t feel it was a nice/safe area and definitely it was too old and cramped for our taste.
Check in was easy once they confirmed we had already paid. The service was always friendly. Clean room. We booked it last minute and it was fine.
Corey
6/10 Okay
S, London
22 Jan 2018
Liked: Cleanliness, staff & service, room comfort
Easy enough to get to, good overall
Only stayed the one night. Everything clean and in working order. Only problem was how hot the room got during the night, and adjusting the thermostat made zero difference
Our stay was good, except the WiFi that kept disconnecting and there was no elevator.
Wagih
8/10 Good
Verified traveller
17 Apr 2016
Liked: Cleanliness, staff & service
Disliked: Room comfort
SMALL!! & dated.
it was a small room, I could touch both wall at the same time. No coffee/tea facilities. wifi was okay. Balcony glass door was double glass & quite. furnishings very very dated...bathroom was a tight squeeze. it was fortunate I could put luggage under the bed so there was "some" space.
Staff very very polite and helpful spoke good English will go back again
bert
8/10 Good
Hyppichick
16 Feb 2014
Liked: Cleanliness, staff & service, room comfort
Comfortable room, very clean
Close to public transport made the city easily accessible. Very helpful and friendly staff.
Hyppichick
8/10 Good
Kiwi couple
10 Jun 2012
Liked: Cleanliness, staff & service, room comfort
Comfy and cosy
We stayed here for ease of attending a concert at the stadium. Trams run right outside the hotel and connect easily to buses and the metro. We had no problems getting around the city despite being out of the centre. The staff were very helpful, especially Giorgio who couldn't have been more friendly!
Kiwi couple
10/10 Excellent
Keith
13 Jul 2010
Liked: Cleanliness, staff & service
A pleasant budget priced small
A pleasant budget priced small hotel. It is a little tired and needs some renovations but for the price well located just 15 minutes tramride from Duomom Square. Staff very pleasant and attentive. Good breakfast bar too.
Keith
6/10 Okay
Angelica
Travelled with family, Business traveller
21 Feb 2024
Senza ascensore e molto rumoroso. Per il resto tutto ok
Hotel da battaglia. stanza piccola con moquette desueta, bagno piccolo. tv non funzionante. mobili danneggiati. per il prezzo pagato non mi aspettavo di più. salvo receptionist.
Esperienza nella media, receptionist gentili e disponibili. Albergo vecchio stile che conserva il suo fascino, purtroppo con il bagno qualche problema (acqua calda bollente che non si riusciva a raffreddare e scarico che continuava a perdere per tutta la notte). Nel complesso ok con poche pretese. Colazione simpatica e anche discretamente fornita, servizio bar buono.