In-room safe, individually decorated, individually furnished

Reviews of Adore Rooms & Apartments

Adore Rooms & Apartments
Via Privata della Passarella 4, Milan, Città Metropolitana di Milano

Reviews

8.2

Very good

Rating 10 - Excellent. 23 out of 40 reviews" "
Rating 8 - Good. 8 out of 40 reviews" "
Rating 6 - Okay. 3 out of 40 reviews" "
Rating 4 - Poor. 2 out of 40 reviews" "
Rating 2 - Terrible. 4 out of 40 reviews" "

8.0/10

Cleanliness

8.2/10

Amenities

7.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

8/10 Good

Emily

Travelled with group
Liked: Cleanliness, room comfort
Great location
Great communication with the property. Relatively spacious, amazing location, about 3 min walk to the Duomo. Some parts of the apartment were a little tired, but overall a nice, comfortable place to stay.
Stayed 2 nights in Oct 2023
Response from numa Guest Experience Team on 27 Oct 2023
Dear Emily,Thank you for the wonderful feedback and easy communication during your stay. We're incredibly pleased to read that you enjoyed your stay and that we were able to support you. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team

4/10 Poor

Lucy Monskaya

Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2023
Response from numa Guest Experience Team on 24 Oct 2023
Dear Lucy,It would help us a lot if you could share your experience with an online review, wherever you want. Just a reminder that we have properties all over Europe, and we would love to host you back! Best regards,

2/10 Terrible

Nitidhan

Travelled with family
Disliked: Amenities, property conditions & facilities
Terrible…It was 92 degrees the day we arrived and the A/C unit was not working. We made several calls and management company was keep telling us that there are two different remotes and we are not using the right one, but didn’t help us locate the second remote or sent someone to fix the problem. They told us to use the fan for the night, because maintenance people were gone for the day. Next day they told us that someone came to look at the problem but they didn’t find the problem, AC is working fine, which was a lie. we were out all day and came back to the apartment around 10 pm and A/C was still not working. When we called, agin they said A/C is working fine and we are not using a right remote. We searched entire apartment but never found the second remote. Two nights of suffering. Location is excellent but I would never stay here again.
Stayed 2 nights in Aug 2023

6/10 Okay

carla

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Aug 2023
Response from numa Guest Experience Team on 17 Oct 2023
Dear carla,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We're working hard to enhance our processes, and every feedback helps us find ways to do that. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2023

2/10 Terrible

Flor A.

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel had a hazardous light hanging by the electric cord next to the bathtub. The worst part is that our room, 304, is wrongly marketed/advertised since it does not have full AC that covers all the areas in the room. There is no AC/air in the bathroom, kitchen, and 1/2 of the sleeping area. In fact, the room was muggy, hot and my kids and husband did not get any night sleep in 94 degrees weather in Milan. This was the most terrible experience, we actually went to starbucks to cool down in the day and at night we kept waking up because the improper/inadequate ventilation in the room.
Stayed 2 nights in Jul 2023

8/10 Good

Alain

Liked: Property conditions & facilities
Property it was good, they just need to improve cleaning and better AC.
Stayed 2 nights in May 2023

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, room comfort
Great location, very convenient
Amazing location 1 min walk to the Doumo, check-in was extremely easy and the place was very clean.
Stayed 2 nights in Mar 2023
Response from numa Guest Experience Team on 20 Apr 2023
Dear Carlos,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Very good stay, very clean and excellent location 4 minutes walking to Duomo!
Stayed 2 nights in Mar 2023
Response from numa Guest Experience Team on 20 Apr 2023
Dear Jessica,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

10/10 Excellent

Toan

Stayed 1 night in Mar 2023
Response from numa Guest Experience Team on 20 Apr 2023
Dear Toan,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

10/10 Excellent

Alejandro

Stayed 1 night in Feb 2023

8/10 Good

esperanza

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
excellent location, highly recommended

2/10 Terrible

Tom

Disliked: Cleanliness, amenities, property conditions & facilities
Probably THE worst hotel experience I've ever had!! The staff was in another city, the check-in procedures were ridiculously complicated, and worst of all the room bore no resemblance whatsoever to the pictures they showed online. WHAT A DUMP!! And the staff was no help at all in trying to resolve, nor would they refund the unused days when I had to checkout early. The location might be ok but if you book with these people it will put a HUGE damper on your trip!! AWEFUL!!!
Stayed 6 nights in Oct 2022

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

6/10 Okay

Liliane

Travelled with family
Disliked: Property conditions & facilities
The room was a bit smelly and not maintained well . We were locked out of the appartement at night since there was no electricity in the reception so we had to wait more than an hour for someone passing by to open for us . The best thing about it is the location .
Stayed 2 nights in Oct 2022

8/10 Good

Myriam

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment location was excellent in the heart of Milan has everything u need, beautiful view, very clean 👍 loved it!!!
Stayed 1 night in Oct 2022

10/10 Excellent

Osama

Stayed 3 nights in Oct 2022

10/10 Excellent

veena

Stayed 2 nights in Oct 2022

6/10 Okay

POH SHIONG

Stayed 1 night in Aug 2022
Response from Marc on 6 Sept 2022
Dear Poh Shiong, Thank you for staying with us! We hope you enjoyed your stay and look forward to seeing you again soon. Best regards,

8/10 Good

Camilla

Liked: Cleanliness, room comfort
Great location, AC not working.
Great location. The flat was nicely renovated but the AC in the living room/extra bedroom didn’t work. We used it as a noisy fan to move air around and the kids slept with their headsets on. They had set up an extra fan in the room, and the cleaning staff were aware that AC hadn’t been working for some time. The small fan wasn’t enough to stay cool though. The breakfast wasn’t like the pictures indicate, but a set package with a simple sandwich and coffee at the closest café. The first day it took 30 min to get served (after everyone else coming in after us). It got better the other days, but the waitress was stressed out and didn’t speak English. She seamed to avoid us because of this. We had some trouble checking in because we hadn’t received the check in email. But the staff sorted it quickly. The communication was really good with a WhatsApp chat that was answered at any time. Also very nice with door codes. If the AC gets fixed, we would stay again.
Stayed 3 nights in Oct 2023
Response from numa Guest Experience Team on 24 Oct 2023
Dear Camilla,Thank you for the wonderful feedback and easy communication during your stay. We're incredibly pleased to read that you enjoyed your stay and that we were able to support you. We're excited to discuss your suggestion with the entire team. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team

10/10 Excellent

Lorena

Liked: Cleanliness, property conditions & facilities
Molto vicino al centro fietro al duomo comodissimo a tutto e bello
Stayed 1 night in Aug 2023

8/10 Good

ANIBAL GUSTAVO

Stayed 1 night in Aug 2023

10/10 Excellent

Heidi

Stayed 1 night in Jul 2023

10/10 Excellent

Jeannette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Alles einwandfrei geklappt. Das einwandfrei wie im Beschrieb erwähnt. Wir kommen sehr gerne wieder und können es bestens empfehlen.
Stayed 1 night in Jul 2023

10/10 Excellent

Heejae

Stayed 3 nights in Feb 2023
Response from numa Guest Experience Team on 20 Apr 2023
Dear Heejae ,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

4/10 Poor

Eunsil

Disliked: Cleanliness
배드버그있음
숙소 위치나 방컨디션은 좋있습니다. 단, 1박 머물렀는데 온몸에 배드버그 물렸습니다.
Stayed 1 night in Mar 2023
Response from numa Guest Experience Team on 20 Apr 2023
Dear Eunsil,Thank you for your feedback! We'll discuss your comment with the team. Our team will do our best to make sure this doesn't happen again. We hope you'll give us another chance to show you what a truly wonderful stay at one of our properties is like. Please let us know if you would like to discuss this personally, and we will get in contact with you. Best regards,

10/10 Excellent

Stéphanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
la communication grâce à WhatsApp
Stayed 3 nights in Feb 2023
Response from numa Guest Experience Team on 20 Apr 2023
Dear Stéphanie,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

10/10 Excellent

tiziano

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Il posto meraviglioso centralissimo a pochi metri dal duomo comunicazione ottima , assistenza veloce per qualsiasi problema . 5 stelle meritatissime .
Stayed 1 night in Mar 2023
Response from numa Guest Experience Team on 20 Apr 2023
Dear tiziano,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

10/10 Excellent

Johannes

Stayed 3 nights in Feb 2023

10/10 Excellent

Sevgi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Eine sehr sehr saubere und vollausgestattete Unterkunft, mit einer sehr sehr guten Lage. Der Dom und die Einkaufsstraße direkt vor den Füßen. Alles war in Fußnähe. Nur zu empfehlen!!
Stayed 4 nights in Jan 2023

10/10 Excellent

Alvaro Jose

Travelled with family
Liked: Cleanliness, room comfort
Excellent location!
Excellent location, very close walking distance to Il Duomo. Very confortable easy check-in and check-out. I would go back anytime and would recommend it to friends and family.
Stayed 1 night in Dec 2022

10/10 Excellent

Aurélie

Stayed 2 nights in Oct 2022

2/10 Terrible

Martha

Travelled with family
Disliked: Cleanliness, room comfort
Había chinches en el l departamento.
El departamento estaba bien ubicado, pero cuando estábamos dormidos empezamos a sentir mucha comenzó, resulta que tenían chinches, nos cambiaron de departamento, pero nos dijeron que nosotros traíamos las chinches, lo cual es totalmente falso, la verdad nos trataron mal, no dejaron que tuviéramos las maletas con nosotros en ningún momento, la verdad no los recomiendo para nada, arruinaron los días que estuvimos hospedados con ellos.
Stayed 3 nights in Nov 2022

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, room comfort
Great place, near literally everything! Highly recommended.
Stayed 3 nights in Nov 2022

8/10 Good

Carina Vega Vivian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Mycket centralt boende. Tyvärr stördes vi av gatumusikanter på kvällen.
Stayed 3 nights in Nov 2022

8/10 Good

Henrik

Travelled with family
Stayed 3 nights in Oct 2022

10/10 Excellent

Francesco

Liked: Cleanliness, room comfort
Bella stanza .. al centro di Milano…
Stayed 2 nights in Oct 2022

10/10 Excellent

ALBERT

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Son emplacement à 2 pas du Duomo et de la vie Milanaise est super .L inconvénient c est le bruit de la rue ..
Stayed 1 night in Sep 2022

10/10 Excellent

Vedran

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
5 minuten von Duomo, mitten im Shopping Paradise. Sehr gut Ausgestattet und modern. Einfache zugang mit dem code. Gerne wieder
Stayed 1 night in Aug 2022

10/10 Excellent

Elke

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Einfach alles sehr zu empfehlen jeder Zeit wieder
Stayed 2 nights in Sep 2022