"Als wir einchecken wollten sollten wir sofort unsere 3 Übernachtungen und das Frühstück bezahlen wir waren es gewohnt immer am Ende zu bezahlen.
Das Bad war sauber aber beim Zimmer der Fußboden war staubig so das meine Strümpfe dreckig waren. Der Fernseher lieferte nur 8 tschechische Sender und einen Nachrichtensender.Der Ansonsten freundliches Personal und die Motorräder durften wir umsonst in einem Durchgang parken.Im Hotel gibt es nur Frühstück kein Mittag oder Abendessen deswegen machten wir...
"5 stars for all staff, absolutely excellent service, nothing was a problem!!!
We have excepted much more from the food though, using frozen vegetable in meals, meals which should be served as hot was almost cold, instant taste in meals, etc... We had the same poor experience with food at hotel Konsel. It seems like both hotels in area are aware of being only ones with restaurants and are not bothered about quality of food...It is shame as mountain food has always been the best quality. "
"We recently stayed at this hotel for a 3-day getaway, and it was fantastic.
The hotel appears to be recently renovated, featuring clean and comfortable rooms. The breakfast was delicious and well-organized, ensuring each room knows exactly where to sit, which avoids any confusion. However, breakfast hours are a bit limited, running only from 8-9 AM.
One downside was the mini-golf course. It requires an extra fee to play, but it felt quite outdated and in need of refurbishment.
Overall, it...
"Our stay was overall great. The hotel has great amenities, delicious food and comfortable bed.
I would appreciate if the staff would smile a bit more :))
"
"Lovely area for skiing, hiking, and biking. We really enjoyed this hidden resort area. Unfortunately, it was just a one night stop for us, on our drive across Poland. Lovely restaurant, good breakfast service. We probably would have rated it as “Excellent” if we would have stayed there for at least several days. Overall, it was great to get there, highly recommended!"
"No hot water in room first night. Fixed next day. Both nights very noisy from restaurant cleaning below room. Had to make reservation for pool and spa area, but it quickly filled up with people. Some brought alcohol to hot tub. Small children were jumping in and out of hot tub. Don't know why reservation was needed or rules about alcohol and children were posted. Did not receive any refund or discount for lack of hot water in room. Due to overcrowding in spa, noise both evenings from staff in...