Hotels near Midland Railway - Butterley

"Bathroom floor was very slippery right from the beginning, one soap was nearly empty (the other one empty) as well as heavily diluted when I arrived and was never refilled, the towels were not changed despite placing the old ones in the bath tub as per directions. Ground floor rooms are noisy. On the other hand the pub staff were very kind and helped with the towel replacement. The cleaning contractor is not doing its job properly., a shame. "

"The staff at checkin was friendly and welcoming.Room was clean and bathroom was hygienic. Food at the restaurant was good too.I like how the restaurant had vegan options."

"Great staff , great pub and value for money "

"No friendly welcome from the guy at reception, room has large damp stain on ceiling. Shower opening very small. Complained of noisy room at 10.15pm due to refrigeration unit outside bedroom window starting up every 5 mins .Sounded like a lorry with engine running . Asked for earplugs non available . Dressed at returned toi receptin at 12.10am to complain again as couldnt sleep for noise . Night porter switched off the noisy unit and then fired it back yp at 5.45 . Terrible stay in room one . "

"Easy check in, perfect room, clean and facilities were great, lovely breakfast. Hotel and the whole area is perfect"

"The room was good, a bit cold until we found the thermostat! The staff, as always, are very helpful and that includes Reception staff, Bar Staff and restaurant staff."

"Sadly the friendliness and helpful nature of the staff cannot excuse some of the basic fundamental issues that I have experienced over the last few stays at this hotel. I decided to stay here as I am a keen swimmer and the facilities here are great in that regard. Unfortunately I seem to be unable to get the same quality of room between stays even though I always book the same room type. If it’s not noisy pipes it is television sets that don’t work properly or some other basic requirement that is lacking. It’s a real shame as it has the potential to be a really great hotel but is being mis-managed with not enough emphasis on hotel maintenance. A special mention should be made to Sanda, Megan and Felicity on the desk who all went out of their way to make up for the hotel’s shortcomings, and I can’t praise them enough. Hotel management however need to stay behind."

"Clean specious room. Welcome "

"Rooms are worn, could do with a refresh! "