Outdoor pool, pool umbrellas

Reviews of Hampton Inn & Suites Miami Wynwood Design District

3 out of 5
Hampton Inn & Suites Miami Wynwood Design District
3450 Biscayne Boulevard, Miami, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 740 out of 1093 reviews" "
Rating 8 - Good. 230 out of 1093 reviews" "
Rating 6 - Okay. 69 out of 1093 reviews" "
Rating 4 - Poor. 20 out of 1093 reviews" "
Rating 2 - Terrible. 34 out of 1093 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Raven on 30 Apr 2024
Dear David,Thank yo for letting us know about your recent stat. We look forward to your next visit to Miami. Have a wonderful day!

8/10 Good

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sister property across the street has a pretty cool roof top bar!
Stayed 1 night in Apr 2024
Response from Raven on 29 Apr 2024
Dear Larry,Thank you for taking the time to let us know about your recent stay. We are delighted to know that you enjoyed our sister property and the amazing view from the roof top. We look forward to your next visit to Miami. Have a wonderful day!

8/10 Good

Carolyn

Liked: Cleanliness, staff & service
Driver friendly
Stayed 1 night in Apr 2024
Response from Raven on 29 Apr 2024
Hi Carolyn,Thank you for letting us know about your recent stay. We hope you enjoyed your stay and we look forward to your next stay with us. Have a wonderful day!

8/10 Good

Maria Luisa

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very convenient to Design District, super quiet and great breakfast the swimming pool is very small
Stayed 1 night in Apr 2024
Response from Raven on 26 Apr 2024
Dear Maria Luisa,Thank you for taking the time to let us know about your recent stay. We are delighted to know that you enjoyed your stay with us and we look forward to your next visit to Miami. Have a wonderful weekend!

10/10 Excellent

Harold, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Clean with large rooms, pleasant staff and quiet!
Stayed 1 night in Apr 2024
Response from Raven on 25 Apr 2024
Dear Harold,Thank you for taking the time to let us know about your recent stay. We are glad to hear that you liked our rooms and that our staff was pleasant. We look forward to your next stay with us. Have a wonderful rest of the week!

8/10 Good

Gaetano

Business traveller
Liked: Amenities
Noisy
Stayed 2 nights in Apr 2024
Response from Raven on 25 Apr 2024
Dear Gaetano,Thank you for your feedback. We sincerely apologize for the noise disruption during your stay. We do our best to make sure our guests have an exceptional experience during their stay. We hope you'll give us another chance to provide you with a more relaxing experience in the future.

10/10 Excellent

Grinoshka

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ambiance & service.
Stayed 1 night in Apr 2024
Response from Raven on 24 Apr 2024
Dear Grinoshka,Thank you for taking the time to leave a review! We're delighted to hear you had a wonderful stay. We look forward to your next visit to Miami! Have a wonderful rest of the week!

10/10 Excellent

Sylvia

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and polite. I love everything about this hotel. Onsite breakfast options with turkey options very convenient. The only issues was the laundry room was broken, so we had to pay to wash.
Stayed 2 nights in Apr 2024
Response from Raven on 24 Apr 2024
Dear Sylvia,Thank you so much for your fantastic review! We're thrilled to hear that you found our staff helpful and polite, and that you enjoyed the convenient breakfast options, especially the turkey selections. We sincerely apologize for the inconvenience caused by the broken laundry machines during your stay. We understand this unexpected situation likely impacted your plans. We're currently working on repairs. We appreciate you bringing this to our attention. It helps us identify areas for improvement. We hope to welcome you back again soon! Have a wonderful rest of the week.

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024
Response from Raven on 23 Apr 2024
Dear Darryl,Thank you for taking the time to let us know about your recent stay at our hotel. We want to wish you a wonderful day!

8/10 Good

Cedric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2024
Response from Raven on 23 Apr 2024
Thank you for letting us know! We're glad you enjoyed the convenient location. Have a wonderful rest of the week and we look forward to your next visit to Miami!

6/10 Okay

Rebeca, Guatemala

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Raven on 23 Apr 2024
Thank you!

10/10 Excellent

Edna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean Amazing staff
Stayed 3 nights in Apr 2024
Response from Raven on 23 Apr 2024
Dear Edna,Thank you for taking the time to leave a review! We're delighted to hear that you found the hotel clean and had an amazing experience with our staff. We pride ourselves on providing a spotless environment and ensuring our team delivers exceptional service. We hope you have a wonderful day and look forward to your next visit to Miami!

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful hotel! Large clean rooms with kind staff.
Stayed 1 night in Apr 2024
Response from Raven on 23 Apr 2024
Dear Julie,Thank you so much for your review of the hotel. We're glad to know that you had a great stay with us and look forward to your visit to Miami. Have a great rest of the week!

10/10 Excellent

Betzaida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper, Excelente servicio
Stayed 1 night in Apr 2024
Response from Raven on 23 Apr 2024
¡Nos alegra que lo haya disfrutado! Gracias y cordial saludo! Que tenga un feliz dia!

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Raven on 22 Apr 2024
Dear G, Thank you for letting us know about your recent stay. We look forward to your next visit to Miami. Have a wonderful day!

10/10 Excellent

Randy E

Travelled with partner
Liked: Amenities
The hotel was very clean; housekeeping every other day, breakfast from 6 til 10 every day and free, the staff kept the breakfast area well supplied. Check in and out was smooth. The rooftop bar and pool at the adjacent hotel offered a great view of downtown and Miami Beach.
Stayed 3 nights in Apr 2024
Response from Raven on 19 Apr 2024
Dear Randy E,Thank you for taking the time to share your feedback! We're thrilled to hear that you found the hotel very clean and appreciated the housekeeping service every other day. It's great to know you enjoyed the complimentary daily breakfast as well. We strive to make every experience a great one! Have a wonderful weekend.

6/10 Okay

Diane

Liked: Property conditions & facilities
Disliked: Amenities
I did not see advertised this was an animal hotel. Nowhere decent to eat for miles. AC restaurant in next hotel, was sub standard, my salmon was raw when it arrived. Was overcharged for Uber to airport booked by hotel. I checked Uber cost should be about 27$ tops we were charged 60$
Stayed 4 nights in Apr 2024
Response from Raven on 18 Apr 2024
Dear Diane,Thank you for your feedback. We sincerely apologize for the shortcomings you experienced during your stay.We understand your frustration if you weren't aware we allow pets. However this is posted on our website. We'll explore ways to make our pet policy more visible during the booking process.We apologize for the lack of nearby restaurants. We're always looking for ways to improve the guest experience, and your feedback about limited dining options is valuable. While we don't have control over surrounding businesses, we can explore offering recommendations for restaurants that deliver or are a short ride away. We're incredibly sorry to hear your salmon was raw and the AC restaurant fell short of expectations. This doesn't reflect the standards we strive for. We'll be sure to address this with the restaurant's management to ensure proper food preparation and service. Are you able to give us more information about the Uber that was booked by the staff? Thank you

10/10 Excellent

Maria Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
location very convenient to Design District
Stayed 1 night in Apr 2024
Response from Raven on 19 Apr 2024
Thank you for your feedback! We're glad you found the location convenient to the Design District. Have a wonderful weekend!

8/10 Good

Judith Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Good location AC unit loud
Stayed 6 nights in Apr 2024
Response from Raven on 17 Apr 2024
Thank you for your feedback! We appreciate you letting us know about the great location. We apologize for the noisy AC unit. We understand how disruptive that can be to a good night's sleep. Again, our apologies for falling short in this regard. Have a wonderful day!

10/10 Excellent

Dominique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice.
Stayed 1 night in Mar 2024
Response from Front Office Team on 16 Apr 2024
Thank you for sharing your experience! We hope to welcome you back soon!

10/10 Excellent

Debra Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Raven on 16 Apr 2024
Good morning Debra,Thank you so much for taking the time to let us know about your recent stay at the hotel. We want to wish you a wonderful rest of the week!

6/10 Okay

Gemma

Travelled with family
2 x Queen Bed room - both beds were extremely soft and squeaky. It was manageable for a couple of nights - anymore would have had a bad hip/back. Complimentary breakfast is like feeding time at the zoo and the tables and bins were overflowing with dirty pots and leftovers. As this is complimentary you take it as it is but the tables were not clean and were being wiped with a single dirty cloth. There is no bar in the hotel - only a pool tiki bar with limited offerings. Overall okay for a short stay.
Stayed 2 nights in Apr 2024
Response from Raven on 15 Apr 2024
Dear Gemma,Thank you for sharing your feedback with us. We truly appreciate hearing about your experience, both positive and constructive. We also appreciate your feedback regarding the breakfast. We apologize for any inconvenience this may have caused you. We will review our breakfast process to ensure that all this is corrected immediately. Thank you once again for taking the time to share your thoughts with us. We hope to welcome you back for another stay in the future.Have a wonderful day!

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Raven on 15 Apr 2024
Dear Omar,Thank you for taking the time to let us know about your recent stay at our hotel. We look forward to your next visit to Miami.Have a great day!

10/10 Excellent

Jacy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024
Response from Raven on 15 Apr 2024
Thank you so much. We're glad you enjoyed your stay with us and look forward to your next visit.

8/10 Good

David, Riverview

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and stylish, complimented by a very decent breakfast and dining room - front desk staff are nice but not too welcoming.
Stayed 3 nights in Apr 2024
Response from Assistant Front Office Manager on 13 Apr 2024
Thank you for your recent review. We greatly appreciate your business and feedback. We hope to see you again soon.

10/10 Excellent

Delshawn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really nice
Stayed 1 night in Apr 2024
Response from Assistant Front Office Manager on 13 Apr 2024
We are thrilled to receive your 5 out of 5 rating. Hampton Inn & Suites - Wynwood was nothing short of amazing! We thank you for sharing such a heartwarming review with us. We hope to see you again for another wonderful stay.

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, the location is close enough to plenty of things, and the building feels appropriate for the price
Stayed 5 nights in Apr 2024
Response from Raven on 12 Apr 2024
Dear Patrick,That's fantastic to hear! We strive to provide excellent service, a convenient location. We are delighted to know that your stay was great and we look forward to your next visit to Miami. Have a wonderful weekend!

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent place close to shopping or the beach I will go back
Stayed 3 nights in Mar 2024
Response from Raven on 9 Apr 2024
Dear Juan,Thank you so much for your kind words. We look forward to your next visit to Miami.Have a wonderful day!

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Raven on 10 Apr 2024
Dear G,Thank you for letting us know about your recent stay. We wish you a wonderful week!

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Raven on 9 Apr 2024
Hi Amber,Thank you! and have great day!

10/10 Excellent

Maria Luisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient location Close to Miami Design District
Stayed 3 nights in Apr 2024
Response from Raven on 8 Apr 2024
Hi Maria Luisa,Thank you for taking the time to let us know about your recent stay at the hotel. We hope to see you back soon, now that you've found your home away from home.Have a wonderful day!

10/10 Excellent

Steven, Cincinnati

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of room for a family of 5.
Stayed 1 night in Mar 2024
Response from Raven on 8 Apr 2024
Thank you for taking the time to let us know about your recent stay. We really enjoyed having you as our guests and hope to see you soon!

10/10 Excellent

Ferit, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Raven on 8 Apr 2024
Thank you and have a wonderful day!

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Provided you have a car, the hotel is well situated to see everything. The rooms are clean and functional but have very limited storage. Public areas are modern. The pool is very small but clean. Breakfast was very chaotic with long lines and inconsistent food options. Walking distance to Wynwood walls and Design District Would stay here again as a central base in Miami.
Stayed 4 nights in Mar 2024
Response from Raven on 5 Apr 2024
Thank you for letting us know about your recent stay at our hotel. We're happy to know that you enjoyed your stay .Have a wonderful weekend!

10/10 Excellent

Evie

Travelled with family
Convenient location for shopping and tour bus stops if you don’t drive
Stayed 2 nights in Apr 2024
Response from Raven on 9 Apr 2024
Dear Evie,Thank you so much for letting us know about your stay at our property. We're glad to know that you found our location convenient for your stay. We look forward to your next visit. Have a wonderful day!

10/10 Excellent

Debra

Travelled with family
Liked: Amenities, property conditions & facilities
Very nice hotel with great breakfast
Stayed 1 night in Apr 2024
Response from Raven on 4 Apr 2024
Thank you for taking the time to let us know about your recent stay at our hotel. Have a fantastic day!

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect hotel for a one night layover before taking a cruise. Check in was smooth and easy and even though we arrived at 10:00 a.m. and check in was not until 3 pm, they were able to give us a room so our stay was off to a great start from the get go! The room was spacious, clean and comfortable and very quiet. The bathroom was also clean and a good size. The complimentary breakfast is quite ample and it is properly stocked and replenished regularly so no complaints there. We wanted to go to the Wynwood Art District to see the murals and it was a short 10 minute ride by Uber, so it's very convenient for persons wanting to visit the Art District. There are also a few restaurants nearby and a Walgreens a few blocks away. The following day there was a driver on the property who offered to take us to the cruise ship port for $10 a head which was a fair deal. He told us that the following week the hotel would be engaging him to provide a free shuttle to the Port for their guests, so that will be a great addition to the hotel offerings. The hotel is just about 15 minutes from the Port - another big plus, and about 15 to 20 minutes from the Airport. All in all it was a short but sweet stay. Friendly, professional and courteous staff, nice rooms and centrally and conveniently located at a reasonable price as hotel rates go these days. Couldn't ask for more!
Stayed 1 night in Mar 2024
Response from Raven on 4 Apr 2024
Dear Janet,Thank you so much for taking the time to write such a fantastic review! We're thrilled to hear that our hotel was the perfect place for your one-night layover before your cruise.We're especially happy to hear that we were able to accommodate your early arrival and get you settled in right away. Thank you again and we hope to see you soon!

10/10 Excellent

guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
super
Stayed 1 night in Mar 2024
Response from Raven on 3 Apr 2024
Thank you so much! Hope to see you soon on your next trip to Miami!

8/10 Good

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed property in good location
Stayed 2 nights in Mar 2024
Response from Raven on 2 Apr 2024
Thank you for taking the time to let us know about your recent stay. We're delighted to know that you enjoyed your stay and we look forward to your next visit to Miami.Have a great day!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was close to places to eat. Even though the restaurant at the hotel closed at 7pm its sister hotel ( across the stree) had restaurants that closed later . Nice room. Great staff!
Stayed 1 night in Mar 2024
Response from Raven on 1 Apr 2024
Dear Maria,Thank you for letting us know about your recent stay at the hotel. We're delighted to know that everything was to your satisfaction and hope to see you soon for your next visit to Miami!

10/10 Excellent

Bryan, Sandy Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Raven on 2 Apr 2024
Thank you for your review! Have a wonderful day!

8/10 Good

maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bien todo. sigan mejorando el servicio
Stayed 3 nights in Mar 2024
Response from Raven on 1 Apr 2024
Me alegra mucho que estés satisfecho con el servicio. Estamos trabajando constantemente para mejorar, y tu opinión es muy importante para nosotros.Gracias!

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a queen suite for 3 nights pre cruise and was very pleasantly surprised by the room! We had the eighth floor suite facing south with a view of South Beach Miami that was very spacious - easily fit 4 adults. Our room had a mini kitchen with a fridge and microwave, a sofa area and work station with a big screen TV and the bathroom had a separate tub/toilet area which made it easy to share. The building is quite sound proof as there is a busy street out front and it is on the flight path to Miami airport so we got a double treat watching planes fly towards us! The amenities including breakfast were great- lots of variety and coffee is available. You get access to the rooftop pool next door as well as the pool on site and there is a laundry area for guests. The neighborhood is great, lots of restaurants and bars within walking distance as well as a large shopping mall about a 10 minute walk away. The staff were lovely- front desk people were very friendly and helpful. Will definitely recommend this to anyone going to Miami!
Stayed 3 nights in Feb 2024
Response from Raven on 28 Mar 2024
Thank you so much for taking the time to share your experience at our hotel. We're thrilled to hear that you were pleasantly surprised by the spaciousness of your queen suite, especially with the additional guests. Your kind words about our friendly and helpful staff are much appreciated. We strive to provide excellent customer service, and it motivates us to hear positive feedback.We truly hope to welcome you back again soon!

10/10 Excellent

Deiby

Stayed 3 nights in Mar 2024
Response from Raven on 17 Apr 2024
Thank you for your feedback! We appreciate you letting us know about your recent stay and hope to see you back soon.

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Raven on 29 Mar 2024
Thank you so much! Have a wonderful weekend.

8/10 Good

VIJAYA, Mason

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness of the rooms and the facilities inside the room. However, the parking was little trouble because of the small space and narrow passage. When I first reached to check-in, I called their direct number which went to their VM that was full. I took a rental car and when I reached the property, I couldn't initially find a spot easily to park my car and walk to the registration orr front desk. Overall my whole family loved the hotel and would recommend as a good stay
Stayed 1 night in Mar 2024
Response from Raven on 26 Mar 2024
Good morning,We are vey pleased that you enjoyed your stay with us. Our sincere apology for the lack of communication in regards to the parking. We do provide a parking space when our guests come to register and we apologize for not informing you of this at the time of your arrival. We look forward to your next stay with! Have a wonderful rest of your week./

8/10 Good

Yuliya

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 3 nights in Mar 2024
Response from Raven on 11 Apr 2024
Thank you for letting us know about your recent stay. We look forward to your next visit to Miami. Have a wonderful rest of your week!

10/10 Excellent

Eva

Stayed 1 night in Mar 2024
Response from Raven on 14 Apr 2024
Thank you for taking the time to let us know about your stay at the hotel. We're very happy to know that the service provided was great and we look forward to your next stay with us!

4/10 Poor

Madeleine

Disliked: Amenities, property conditions & facilities
It was average. I was only there for seep and a shower after having missed a flight connection. The water pressure in the shower was very poor.
Stayed 1 night in Mar 2024
Response from Raven on 25 Mar 2024
Good morning,Thank you for your feedback. We understand that missing a flight connection can be stressful, so we're glad we could provide a place to rest and freshen up, even for a short stay.We sincerely apologize for the inconvenience caused by the poor water pressure in the shower. We take guest comfort very seriously and strive to provide a relaxing experience. Your feedback helps us identify areas for improvement. We hope your travels went smoothly after your stay with us.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Raven on 25 Mar 2024
Good morning,Thank you for taking the time to let us know about your recent stay at the hotel. We look forward to your next visit to Miami. Have a wonderful day!