Hotels with Airport Shuttle in Merrimack Valley

"Overall best experience. The only one thing that did not satisfy me was the pool water. It requires more attention, like purification of the pool water."

"I’m really disappointed with my experience. I booked a stay but unfortunately wasn’t able to come because my daughter came down with the flu. I did the responsible thing by not showing up and potentially exposing staff and other guests to illness. Expedia even reached out to the hotel on my behalf to explain the situation, but despite that, the hotel refused to issue any kind of refund. On top of that, I kept getting the runaround—every time I called, I was told the manager wasn’t available. It felt like they were just avoiding the situation instead of trying to help or even have a conversation about it. It’s frustrating that there was no understanding or flexibility given the circumstances. I wasn’t canceling for no reason—I was trying to protect others. Based on this experience, it feels like customer care isn’t a priority here. If you ever find yourself sick or dealing with a family emergency, don’t expect any compassion or accommodation—you’ll still lose your money."

"The floor we were on was loud "

"We were greet promptly and with a smile by a gentleman when checking in. Room was clean. We have only a few small issues, we were excited to eat at their little dining and bar spot and found it to be an inconvenience because they only had 1 employee running the kitchen and bar all while receiving room orders on top of people coming to be seated, the poor women was overwhelmed an had to shut down early because of to many orders and people in the bar. Another issue we booked for 4 people, the pull out couch didn't have an sheets or blankets on it and there were no extras in the closets or draws so we used some of the blankets on the beds as it was late an didn't bother calling the front desk to wait to get some sent as we just wanted to sleep. Then in the morning we didn't realize it until going to shower we were only provided 3 towels so we had to improvise there as well as one of us used a smaller one to dry off. But other than that it was a great stay an might stay again if in the area as it's close to the shopping malls. "