Terletak di Melbourne, Serviced Apartments Melbourne - Empire berada di kawasan perniagaan. Teater Regent dan Teater Princess merupakan tarikan utama kebudayaan dan pengembara yang ingin membeli-belah boleh mengunjungi Sentral Melbourne dan Pasar Queen Victoria. Ingin menikmati acara atau perlawanan? Lihat acara atau perlawanan yang berlangsung di Stadium Marvel atau Arena Rod Laver. Layari panduan perjalanan Melbourne kami
Mewah bagi pangsapuri berdekatan Sentral Melbourne
Berdekatan Collins Street dan Stadium Marvel, Serviced Apartments Melbourne - Empire menyediakan kemudahan seperti gimnasium. Tetamu boleh menyambung untuk akses Internet wayarles percuma di kawasan awam.
Anda juga akan menikmati manfaat seperti:
Kolam renang tertutup
Hartanah bebas asap rokok dan lif
Ciri-ciri bilik
Semua bilik tetamu di Serviced Apartments Melbourne - Empire mempunyai keselesaan seperti penyaman udara dan tempat duduk berasingan, serta kemudahan seperti dinding kalis bunyi.
Tambahan kepada kemudahan termasuk:
Berbilang bilik mandi dengan pancuran mandi dan kelengkapan dandanan diri percuma
Tersedia di sesetengah kawasan awam: Wi-Fi percuma
Tempat letak kenderaan dan pengangkutan
Tempat letak kenderaan mudah diakses kerusi roda tersedia
Pilihan tempat letak kenderaan di tapak hartanah termasuk garaj
Mesra keluarga
Kanak-kanak menginap secara percuma (lihat butiran)
Dapur kecil
Alat memasak, pinggan mangkuk dan perkakas dapur
Dapur
Ketuhar
Ketuhar gelombang mikro
Pembancuh kopi/teh
Peti sejuk
Bilik tidur
Cadar disediakan
Katil lipat simpan/tambahan: AUD 50 sehari
Bilik mandi
1 bilik mandi persendirian
Kelengkapan dandanan diri percuma
Pancuran mandi
Tuala disediakan
Ruang tamu
Tempat duduk berasingan
Hiburan
TV skrin rata
Dobi
Detergen dobi
Keselesaan
Penyaman udara
Sistem pemanasan
Haiwan kesayangan
Haiwan perkhidmatan sahaja (haiwan kesayangan tidak dibenarkan)
Kesesuaian/Kebolehcapaian
Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
Gimnasium mudah diakses kerusi roda
Kebolehcapaian dalam bilik
Kepala pancur berketinggian boleh laras
Kolam renang mudah diakses kerusi roda
Laluan ke lif mudah diakses kerusi roda
Laluan ke pintu masuk bebas tangga
Laluan ke pintu masuk yang diterangi dengan baik
Lif
Meja khidmat rencam mudah diakses kerusi roda
Meja pendaftaran mudah diakses kerusi roda
Mudah diakses kerusi roda (mungkin mempunyai batasan)
Pancuran genggam
Tempat letak kenderaan mudah diakses kerusi roda
Hartanah bebas asap rokok
Perkhidmatan dan kemudahan
Pengemasan terhad
Seterika/papan seterika atas permintaan
Sorotan lokasi
Di kawasan perniagaan
Aktiviti menarik
Gimnasium
Ciri keselamatan
Pengesan karbon monoksida tidak dilaporkan (hos tidak menyatakan sama ada terdapat pengesan karbon monoksida di hartanah itu atau tidak; pertimbangkan untuk membawa pengesan mudah alih)
Pengesan asap (hos telah menyatakan terdapat pengesan asap di hartanah)
Umum
12 unit
Kalis bunyi
Dasar
Daftar masuk
Masa mula daftar masuk: 14:00; Masa tamat daftar masuk: 23:00
Umur minimum daftar masuk - 18
Daftar keluar
Daftar keluar sebelum 10:00
Arahan daftar masuk khas
Tiada meja sambut tetamu di hartanah ini
Tetamu akan menerima e-mel dalam masa 24 jam sebelum ketibaan yang mengandungi arahan daftar masuk dan maklumat pengambilan kunci; akses adalah menerusi pintu masuk persendirian
Hartanah ini tidak menawarkan daftar masuk selepas waktu operasi
Untuk membuat pengaturan daftar masuk, sila hubungi hartanah sekurang-kurangnya 24 jam sebelum ketibaan menggunakan maklumat pada pengesahan tempahan
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik
Kaedah akses
Pengambilan kunci, pintu masuk persendirian
Haiwan peliharaan
Haiwan kesayangan tidak dibenarkan (haiwan perkhidmatan dialu-alukan dan dikecualikan daripada fi)
Kanak-kanak dan katil tambahan
Kanak-kanak adalah dialu-alukan
2 kanak-kanak, sehingga umur 3 tahun, boleh menginap percuma jika menggunakan katil sedia ada apabila tinggal di bilik ibu bapa atau penjaga
Katil lipat simpan/tambahan tersedia dengan bayaran sebanyak AUD50.0 sehari
Tempat tidur bayi (katil bayi) boleh disediakan dengan bayaran sebanyak AUD25.00 sepenginapan
Jenis bayaran hartanah
Maklumat penting
Fi
Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:
Deposit: AUD 300.0 sepenginapan
Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.
Kemudahan tambahan
Bayaran katil bayi: AUD 25.00 sepenginapan
Bayaran katil lipat simpan: AUD 50.0 sehari
Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.
Untuk makluman anda
Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik
Hartanah ini menerima kad kredit; wang tunai tidak diterima
Hos tidak menunjukkan sama ada terdapat pengesan karbon monoksida di hartanah atau tidak; pertimbangkan untuk membawa pengesan mudah alih semasa perjalanan
Hos telah menunjukkan bahawa terdapat pengesan asap di hartanah
Hartanah ini dibersihkan secara profesional
Soalan lazim
Adakah Serviced Apartments Melbourne - Empire mempunyai kolam?
Ya, hartanah ini mempunyai kolam renang tertutup.
Adakah Serviced Apartments Melbourne - Empire mesra haiwan kesayangan?
Tidak, hanya haiwan perkhidmatan dialu-alukan di hartanah.
Apakah masa daftar masuk di Serviced Apartments Melbourne - Empire?
Masa mula daftar masuk: 14:00; Masa tamat daftar masuk: 23:00. Daftar masuk selepas waktu operasi tidak tersedia.
Apakah masa daftar keluar di Serviced Apartments Melbourne - Empire?
Daftar keluar adalah jam 10:00.
Di manakah terletaknya Serviced Apartments Melbourne - Empire?
Terletak di Daerah Pusat Perniagaan Melbourne, bangunan pangsapuri ini sejauh 5 minit berjalan kaki dari Sentral Melbourne dan Pasar Queen Victoria. Collins Street dan Pusat Beli-belah Bourke Street juga dalam jarak 15 minit berjalan kaki. Stesen Melbourne Central hanya sejauh 4 minit berjalan kaki dan Stesen Flagstaff sejauh 7 minit berjalan kaki.
Bolehkah saya membatalkan tempahan saya secara percuma dan terima bayaran balik penuh?
Ya, hartanah ini menawarkan pembatalan percuma untuk kadar bilik tertentu, kerana fleksibiliti itu penting! Sila rujuk dasar pembatalan hartanah di laman kami untuk mendapatkan butiran lanjut tentang sebarang pengecualian atau syarat.
Ulasan
Serviced Apartments Melbourne - Empire Ulasan
6.6
Semua ulasan ditunjukkan daripada pengalaman tetamu sebenar. Hanya pengembara yang telah menempah penginapan dengan kami boleh menyerahkan ulasan. Kami mengesahkan ulasan berdasarkan garis panduan kami dan menerbitkan semua ulasan, positif atau negatif.Maklumat lanjutTerbuka dalam tetingkap baharu
7.4
Kebersihan
8.6
Lokasi
6.0
Kakitangan & perkhidmatan
7.4
Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 41 daripada 200 ulasan
10 - Cemerlang
41
Penilaian 8 - Baik. 60 daripada 200 ulasan
8 - Baik
60
Penilaian 6 - Boleh diterima. 39 daripada 200 ulasan
6 - Boleh diterima
39
Penilaian 4 - Lemah. 26 daripada 200 ulasan
4 - Lemah
26
Penilaian 2 - Teruk. 34 daripada 200 ulasan
2 - Teruk
34
Ulasan
Disahkan
10/10 Cemerlang
Pengembara yang disahkan
23 Nov 2017
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
City apartment
The apartment was nice and spacious. Everything worked properly. It's the perfect place if you're staying for more than a week. You have your own little kitchen and the comfort of a separate bedroom and living room.
Pengembara yang disahkan
Menginap 6 malam pada Nov 2017
Disahkan
2/10 Teruk
Paul
27 Apr 2023
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan, komunikasi
I followed all the protocols to get the keys and got no response from Empire Apartments. After multiple attempts to contact them I ended up having to seek alternate accommodation. I spoke with lastminute.com who were very helpful and got they me a full refund.
Paul
Menginap 16 malam pada Apr 2023
Disahkan
2/10 Teruk
Joshua
3 Apr 2023
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan, komunikasi
Could not access property. Accommodation was fraudulently listed and uncontactable, lastminute has been no help and will not issue refund without soeaking to the property owner, whose emails and calls are not answered for months.
Joshua
Menginap 2 malam pada Apr 2023
Disahkan
2/10 Teruk
Adrian
23 Dis 2021
Tidak sukakan: Komunikasi
Host took my security deposit and did not respond, I had to book another property.
Do not ever pay any security deposit via bank transfer.
Adrian
Menginap 7 malam pada Dis 2021
Disahkan
2/10 Teruk
Pengembara yang disahkan
19 Jul 2021
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan, komunikasi
Unprofessional and unethical
Pengembara yang disahkan
Menginap 13 malam pada Jul 2021
Disahkan
2/10 Teruk
Pengembara yang disahkan
19 Jul 2021
Tidak sukakan: Kemudahan, komunikasi
They request a deposit but they do not refund it. Also they advertised the property with wifi but there was no wifi. I think it is bad for Wotif's reputation to have dodgy operators like this on their listings.
I left the property on 29/06/21, emailed them on 2/07/21 requesting the refund and got no reply, called on 15/07/21 and spoke to Rae who took my bank details and said that I would be paid within 24 to 48 hours, I then called again today and spoke to Janty. I am not sure if that was his name because when I asked him to spell it he said he couldn't spell it and when I asked to speak to a manager he said there were none. He also said he couldn't do anything to assist with my refund today because the system was down.
Pengembara yang disahkan
Menginap 5 malam pada Jun 2021
Disahkan
4/10 Lemah
Pengembara yang disahkan
19 Jul 2021
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Broken dishwasher and microwave. 1 pot with no handles for cooking. Furniture grubby. Apartment stayed in wasn’t the one advertised
Pengembara yang disahkan
Menginap 4 malam pada Jul 2021
Disahkan
2/10 Teruk
Pengembara yang disahkan
7 Jul 2021
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan, komunikasi
There was nothing to like as we got given the wrong key and my family slept in the foyer for the first night. Then were forced to pay $310 for a locksmith to get in the room but couldn't leave as we couldnt lock it. Still waiting on our bond and locksmith refund and i have since discovered this is a scam thats been going for sometime now and Wotif will not help resolve this for me or try to prevent it happening to anyone else
Pengembara yang disahkan
Menginap 10 malam pada Jun 2021
Disahkan
6/10 Sederhana
Pengembara yang disahkan
6 Jul 2021
Sukakan: Kemudahan
Great location, close to city sites and lots of eateries. The apartment building had a lovely pool that the kids loved using.
Pengembara yang disahkan
Menginap 1 malam pada Jul 2021
Disahkan
2/10 Teruk
Pengembara yang disahkan
4 Jul 2021
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan, komunikasi
WORST APARTMENT I HAVE EVER STAYED AT!!!
Customer service is non existing.
From the broken oven, mattress on the floor for a bed, to a broken bathroom tap and electrical cord running across the kitchen sink to operate the fridge, just to mention a few.
This apartment should not be available to hire and I will be putting in a formal complaint and asking for a full refund.
This apartment is dangerous and needs some maintenance done ASAP before being available to hire.
If they allow these noticeable things not to be kept maintained, what else do they let slide?
WILL NEVER STAY AGAIN!!!
Pengembara yang disahkan
Menginap 2 malam pada Jul 2021
Disahkan
2/10 Teruk
Pengembara yang disahkan
29 Mei 2021
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan, komunikasi
Mouldy kitcken utensils, fire/smoke detector covered in plastic bag. Pubic hairs in the shower. Filthy floors, unit not clean, it looks like it hasn't for a long time. Chipped crokery with limited cutlery for 2 people. Dishwasher full of stinky stagnant water. Not working. Fridge leaks and washing machine floods. No in house service. In the 15 days of stay no return email and calls. Building is good but this owner of this apartment couldn't care as long as you have paid the money then you get the key to unit not fit for humans to stay in. I just wish I could display the photos I took of this unit. It would make you sick in the stomach.
Pengembara yang disahkan
Menginap 15 malam pada Mei 2021
Disahkan
2/10 Teruk
Pengembara yang disahkan
26 Mei 2021
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Apartment was filthy and completely unacceptable. We arrived late in the evening and had no choice but to stay the night. We called the next morning and after complaining they moved us to another apartment at Eporo which was great. No wifi in either apartments however which was frustrating. Would recommend Eporo.
Empire apartment had no working fridge, stank of cigarette smoke, gaps in windows made the room freezing, broken bed frame in one room so the mattress was on the floor. There were burn marks on the comforter and sheets and the dining table and they reeked of cigarette smoke. I could go on, but that was the main bit. They stated they fired the cleaner after being notified by us of how bad it was, but how any other guest stayed there without complaining is a mystery.
Overall the customer service representative was helpful, and the rest of the stay at Eporo was good.
Pengembara yang disahkan
Menginap 6 malam pada Mei 2021
Disahkan
2/10 Teruk
Pengembara yang disahkan
15 Mei 2021
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The condition of the property was terrible... there was a fridge in the hallway on a trolley ready to be moved out, a broken television screen on the floor, the bedding was dirty, kitchen tap did not work, the dishwasher was making a beeping sound all night, heavily damaged walls, disgusting shower, old printers and rubbish on the balcony... the list goes on. It was late by the time I checked in so there was no option but to stay here, however it was most definitely the worst hotel/apartment that I have ever stayed in & the pictures online were not even remotely close to what I encountered. Would never recommend.
Pengembara yang disahkan
Menginap 1 malam pada Mei 2021
Disahkan
2/10 Teruk
Pengembara yang disahkan
12 Mei 2021
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan, komunikasi
Condition of apartment was appalling. Walls had patch marks, couch had huge water stain marks, table was wobbly. Furniture looked like it came out of hard rubbish. Comforter layer was too small for bed. No antenna cable or internet on tv making it useless.
Stained sheets were the last straw, we left without staying the night.
Pengembara yang disahkan
Menginap 2 malam pada Mei 2021
Disahkan
4/10 Lemah
Pengembara yang disahkan
3 Mei 2021
Tidak sukakan: Kebersihan
The apartment was close to shopping and public transport .Right in the centre of the CBD. There was plenty of room for our family of 4. Didn't like: the dishwasher was broken and was full of stagnant water and dirty dishes, the bedding 1 double bed only had a single quilt there we're no covers on the quilts and they were paper thin, A cutting board had been left in the cupboard with mould all over it, and for a family of 4 there was only 2 forks in the cutlery draw. Communication was all but non-existing emails went un-answered and phone calls constantly went to message bank. The Wi-Fi didn't work and the washing machine leaked all over the bathroom floor. Finally there was a plastic bag covering the smoke detector in the living room.
Pengembara yang disahkan
Menginap 5 malam pada Apr 2021
Disahkan
2/10 Teruk
Deanne
3 Mei 2021
Tidak sukakan: Kebersihan, keselesaan bilik, komunikasi
A nightmare to deal with & NOT clean
At the very last minute Empire changed my booking to another 1 of their properties at 108 Australia. The operator on the phone was most rude while swearing at me. They were difficult to deal with, the accommodation they sent us to was filthy dirty with hairs in the bed, no cord to the wifi modem and NO pots to cook with.
Deanne
Menginap 5 malam pada Apr 2021
Disahkan
6/10 Sederhana
Avinash
24 Apr 2021
Tidak sukakan: Kebersihan, komunikasi
Unhygienic Apartment
There was no communication at all.
Bed linen was really dirty and stained (refer to pic attached)
There were lights bulbs missing (refer attached).
No internet provided.
Avinash
Menginap 7 malam pada Apr 2021
Disahkan
2/10 Teruk
S B
19 Apr 2021
Tidak sukakan: Kebersihan, komunikasi
Not very clean “serviced” apartment
Although the name mentions that it’s a service apartment, there is no service whatsoever. I booked for 7 days but the description tells us that the service would only be provided when booked for more than 7 days. There were not enough toiletries proved for even 2 days. Since there was no communication from the reception, we had to get our own. Also there was no internet provided.
The room was not in a very clean condition- there were crumps still in the floor.
Please save your money and book elsewhere!!
S B
Menginap 7 malam pada Apr 2021
Disahkan
6/10 Sederhana
Pengembara yang disahkan
18 Apr 2021
Sukakan: Kebersihan
Tidak sukakan: Kemudahan, komunikasi
The property was ok but clearly not loved. The walls had been touched with an in matching paint so it looked scruffy. The furniture was cheap and scruffy. We had no wifi which meant we couldn’t use the tv at all (not even free to air) despite numerous emails, which were never answered and phone calls where they said they would send someone and never did. They changed my hotel on me which I only found out about after receiving an email thanking me for my stay days before we were due to check in. We couldn’t use the amenities because of covid. Car parking cost me a fortune because all my answers I received were very vague. There was only 1 fork and no bowls in the room. Luckily I didn’t pay much otherwise I would have been furious
Pengembara yang disahkan
Menginap 5 malam pada Apr 2021
Disahkan
6/10 Sederhana
Pengembara yang disahkan
17 Apr 2021
Tidak sukakan: Keadaan hartanah & kemudahan, komunikasi
I found this experience very difficult in regards to communicating when I needed directions.
There is no assistance at all when you call the number provided unless you are interested in leaving a message if you want to purchase an apartment
I will not be using Wotif again.
Pengembara yang disahkan
Menginap 1 malam pada Apr 2021
Disahkan
2/10 Teruk
Pengembara yang disahkan
15 Apr 2021
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan, komunikasi
DO NOT BOOK THIS APARTMENT. We thought we had booked it for the Easter long weekend but were told on arrival that the apartment had been vandalised by the previous guest and that we would be moved to a alternative apartment with similar specifications. Upon arriving at the alternative apartment, the Eporo, we found the place to be FILTHY with disgarded tissues and band-aid wrappers in drawers, and dark brown and red stains on the carpets in several rooms. When we contacted the apartment owner we found ourselves connected to a booking agent based in South Africa who could not organise cleaning or for any alternative apartment. We have raised this issue with Expedia and are waiting on our refund. DO NOT BOOK HERE. They are using 'bait and switch' tactics to leave you stranded upon arrival.
Pengembara yang disahkan
Menginap 5 malam pada Apr 2021
Disahkan
6/10 Sederhana
Jeff
6 Apr 2021
Sukakan: Komunikasi
Tidak sukakan: Kebersihan
Not Clean and unsafe
Extremely run down.
I think the cleaner is only making the beds.
When was the last time the owner saw their property? The walls were a complete mess, pet hair all over the furniture, all surfaces were grimy, and no working smoke alarm with exposed light fittings.. It doesn't even make safety standards. Never again.
The only positive was the location, but next time I'll find it elsewhere.
Jeff
Menginap 4 malam pada Mac 2021
Disahkan
2/10 Teruk
Pengembara yang disahkan
17 Mac 2020
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
You cancelled my booking at the last minute - not impressed
Pengembara yang disahkan
Menginap 5 malam pada Mac 2020
Disahkan
10/10 Cemerlang
Murin
23 Feb 2020
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The apartment was clean, spacious and close to great public transport and all the other amenities.very safe building. Quiet even though we are in the city.
They had no parking or luggage storage. We had to go to another building to get our keys. The lady who gave the keys was friendly.
We couldnt use the pool or gym due to corona virus scare, which we understand.
However i chose this place because our family could use these facilities.
I would still recommend this apartment to anybody who wishes to stay in the heart of the Melbourne city for a reasonable price.
Murin
Menginap 6 malam pada Feb 2020
Disahkan
4/10 Lemah
Pengembara yang disahkan
21 Feb 2020
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The property was in a great location. Unfortunately not the location that I booked at. I booked an apartment at their A Becket Street location which had a gym and a pool. However, instead they put me in an apartment on La Trobe which had No gym and No pool. One of my criterion for selecting the apartment when I booked was to have a gym. So this was disappointing.
But what was really bad, was they didn't bother to tell me the address. They gave me the key and I found out I was standing outside the wrong building when the key wouldn't work