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Experience Platinum Hotel Apartments

Hartanah 3.5 bintang

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Ulasan

7.0 daripada 10
Baik

Kemudahan popular

  • Kolam renang
  • Tab panas
  • Dapur
  • Mesin cuci
  • Mesin pengering
  • Penyaman udara

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 6 daripada 6 bilik

Lihat semua foto untuk Two Bedroom Executive Apartment

Two Bedroom Executive Apartment | Ruang tamu | TV skrin rata

Two Bedroom Executive Apartment

  • Pemandangan bandar
  • 70 meter persegi
  • 2 bilik tidur
  • Boleh menampung 5
  • 2 Katil Ratu (Queen)

Lihat semua foto untuk One Bedroom Apartment

One Bedroom Apartment | Pemandangan dari bilik

One Bedroom Apartment

  • Pemandangan bandar
  • 65 meter persegi
  • 1 bilik tidur
  • Boleh menampung 3
  • 1 Katil Ratu (Queen)

Lihat semua foto untuk Two Bedroom Deluxe Apartment

Two Bedroom Deluxe Apartment | Dapur peribadi | Peti sejuk/penyejuk beku saiz penuh, ketuhar gelombang mikro, ketuhar

Two Bedroom Deluxe Apartment

  • Pemandangan bandar
  • 68 meter persegi
  • 2 bilik tidur
  • Boleh menampung 4
  • 2 Katil Ratu (Queen)

Lihat semua foto untuk Two Bedroom Executive Family Apartment

Two Bedroom Executive Family Apartment | Dapur peribadi | Peti sejuk/penyejuk beku saiz penuh, ketuhar gelombang mikro, ketuhar

Two Bedroom Executive Family Apartment

  • Pemandangan bandar
  • 79 meter persegi
  • 2 bilik tidur
  • Boleh menampung 5
  • 1 Katil Ratu (Queen) dan 2 Katil Bujang (Single)

Lihat semua foto untuk Three Bedroom Apartment

Three Bedroom Apartment | Ruang tamu | TV skrin rata

Three Bedroom Apartment

  • Pemandangan bandar
  • 105 meter persegi
  • 3 bilik tidur
  • Boleh menampung 7
  • 2 Katil Ratu (Queen) dan 2 Katil Bujang (Single)
  • Wi-Fi percuma

Lihat semua foto untuk Two Bedroom Apartment

Pemandangan dari bilik

Two Bedroom Apartment

  • Pemandangan bandar
  • 58 meter persegi
  • 2 bilik tidur
  • Boleh menampung 5
  • 2 Katil Ratu (Queen)

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1 Hotel Melbourne

Docklands
  • Kolam renang
  • Tab panas
  • Spa
  • Mesra haiwan kesayangan
9.8 daripada 10, Luar Biasa, 198 ulasan
Harga ialah RM746
RM821 jumlah
termasuk cukai & fi
8 Jun - 9 Jun
1 Hotel Melbourne
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Tentang kawasan sekitar

Terletak di Southbank, Experience Platinum Hotel Apartments dihubungkan dengan pusat membeli-belah. Teater Regent dan Teater Princess merupakan tarikan utama kebudayaan dan pengembara yang ingin membeli-belah boleh mengunjungi Collins Street dan Sentral Melbourne. Saksikan acara atau perlawanan di Stadium Marvel dan pertimbangkan untuk meluangkan masa di Akuarium Melbourne, tarikan popular yang disyorkan. Layari panduan perjalanan Melbourne kami
Lihat lebih banyak Pangsapuri di Melbourne
Peta
45 Clarke St, Southbank, VIC, 3006

Tempat berdekatan

  • Pusat Konvensyen dan Pameran Melbourne
    Pusat Konvensyen dan Pameran Melbourne
    5 min berjalan kaki - 0.5 km
  • Kasino Crown
    Kasino Crown
    5 min berjalan kaki - 0.5 km
  • Sesiaran Southbank
    Sesiaran Southbank
    9 min berjalan kaki - 0.8 km
  • Melbourne Skydeck
    Melbourne Skydeck
    10 min berjalan kaki - 0.9 km
  • Akuarium Melbourne
    Akuarium Melbourne
    10 min berjalan kaki - 0.9 km

Bergerak

  • Stesen Flagstaff - 3 minit memandu
  • Stesen Spencer Street - 17 minit berjalan kaki
  • Melbourne, VIC (MEB-Essendon) - 20 minit memandu

Restoran

  • Velvet Bar
    7 min berjalan kaki
  • McDonald's
    2 min berjalan kaki
  • Baci
    7 min berjalan kaki
  • O3
    5 min berjalan kaki
  • KFC
    5 min berjalan kaki

Tentang hartanah ini

Experience Platinum Hotel Apartments

  • Pangsapuri berdekatan Kasino Crown
  • Terletak berdekatan Pusat Konvensyen dan Pameran Melbourne dan Collins Street, Experience Platinum Hotel Apartments menyediakan pencucian kering/dobi, gimnasium dan tab panas.
  • Anda juga akan menikmati manfaat berikut semasa penginapan anda:
    • Kolam renang tertutup bersama dengan kerusi lepak pantai
    • Sarapan pesanan masak (surcaj), letak kenderaan sendiri (surcaj) dan daftar keluar ekspres
    • Hartanah bebas asap rokok, lif dan tempat simpanan bagasi
  • Ciri-ciri bilik
  • Semua bilik tetamu di Experience Platinum Hotel Apartments menampilkan keselesaan seperti penyaman udara dan tempat duduk berasingan, sebagai tambahan kepada kemudahan seperti tempat makan berasingan dan dinding kalis bunyi.
  • Lagi kemudahan termasuk:
    • Katil lipat simpan/tambahan (surcaj) dan katil bayi/kot (surcaj)
    • Pancuran mandi, kelengkapan dandanan diri percuma dan pengering rambut
    • Almari pakaian, tempat duduk berasingan dan tempat makan berasingan

Hartanah serupa

Business Apartment | Seterika/papan seterika, Wi-fi percuma
Melbourne Square Southbank
Southbank
  • Kolam renang
  • Dapur
  • Mesin cuci
  • Mesin pengering
Melbourne Square Southbank
Bandingkan hartanah yang serupa

Kemudahan hartanah

Kolam renang/Spa

  • 1 kolam renang tertutup
  • 1 tab panas
  • Kerusi berjemur tepi kolam renang

Tempat letak kenderaan dan pengangkutan

  • Tempat letak kenderaan di tapak hartanah (AUD 25 semalam; termasuk keistimewaan keluar/masuk)
  • Letak kenderaan sendiri di tapak adalah terhad

Mesra keluarga

  • Katil bayi: AUD 20 semalam

Dapur

  • Alat memasak, pinggan mangkuk dan perkakas dapur
  • Cerek elektrik
  • Dapur
  • Ketuhar
  • Ketuhar gelombang mikro
  • Mesin basuh pinggan mangkuk
  • Pembancuh kopi/teh
  • Peti sejuk/penyejuk beku saiz penuh

Tempat makan

  • Setiap hari sarapan pesanan masak tersedia 7:00 hingga 12:00 tengah hari dengan bayaran: AUD 21 untuk orang dewasa dan AUD 21 untuk kanak-kanak

Bilik tidur

  • Cadar disediakan
  • Katil lipat simpan/tambahan: AUD 50 semalam

Bilik mandi

  • Kelengkapan dandanan diri percuma
  • Pancuran mandi
  • Pengering rambut
  • Tuala disediakan

Ruang tamu

  • Ruang makan berasingan
  • Ruang tamu
  • Tempat duduk berasingan

Hiburan

  • TV skrin rata

Dobi

  • Pencuci/pengering
  • Perkhidmatan dobi/cucian kering

Keselesaan

  • Penyaman udara
  • Sistem pemanasan

Haiwan kesayangan

  • Haiwan perkhidmatan sahaja (haiwan kesayangan tidak dibenarkan)

Kesesuaian/Kebolehcapaian

  • Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
  • Laluan perjalanan mudah diakses kerusi roda
  • Lif
  • Mudah diakses kerusi roda (mungkin mempunyai batasan)
  • Hartanah bebas asap rokok

Perkhidmatan dan kemudahan

  • Panggilan jarak jauh percuma
  • Panggilan tempatan percuma
  • Seterika/papan seterika
  • Telefon
  • Tempat simpanan bagasi

Sorotan lokasi

  • Di kawasan hiburan
  • Di kawasan perniagaan
  • Dihubungkan dengan pusat beli-belah

Aktiviti menarik

  • Gimnasium

Ciri keselamatan

  • Pengesan karbon monoksida tidak dilaporkan (hos tidak menyatakan sama ada terdapat pengesan karbon monoksida di hartanah itu atau tidak; pertimbangkan untuk membawa pengesan mudah alih)
  • Pengesan asap tidak dilaporkan (hos tidak menyatakan sama ada terdapat pengesan asap di hartanah atau tidak)

Umum

  • Kalis bunyi

Dasar

Daftar masuk

Masa mula daftar masuk: 14:00; Masa tamat daftar masuk: 12:00 tengah malam

Daftar masuk awal tertakluk kepada ketersediaan

Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 11:00

Daftar keluar lewat tertakluk kepada ketersediaan

Fi daftar keluar lewat akan dikenakan

Daftar keluar ekspres tersedia

Arahan daftar masuk khas

Hartanah mengenakan caj sebanyak 1.5 peratus untuk pembayaran menggunakan kad kredit

Meja sambut tetamu dibuka Ahad - Khamis (9:00 - 19:30) dan Jumaat - Sabtu (9:00 - 0:30)

Tetamu yang merancang untuk tiba di luar waktu daftar masuk biasa akan menerima e-mel yang mengandungi arahan daftar masuk dan maklumat pengambilan kunci; kakitangan meja sambut tetamu akan menyambut tetamu ketika ketibaan di hartanah

Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik

Kaedah akses

Kaunter hadapan dengan kakitangan, pengambilan kunci

Haiwan peliharaan

Haiwan kesayangan tidak dibenarkan (haiwan perkhidmatan dialu-alukan dan dikecualikan daripada fi)

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan

Katil lipat simpan/tambahan tersedia dengan bayaran sebanyak AUD50 semalam

Tempat tidur bayi (katil bayi) boleh disediakan dengan bayaran sebanyak AUD20 semalam

Jenis bayaran hartanah

Maklumat penting

Fi

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Deposit Kerugian Barang Pecah: AUD 100 sepenginapan

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

Kemudahan tambahan

  • Fi untuk sarapan pesanan masak: kira-kira AUD 21 untuk dewasa dan AUD 21 untuk kanak-kanak
  • Bayaran letak kenderaan sendiri: AUD 25 semalam (keistimewaan masuk/keluar)
  • Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan)
  • Bayaran katil bayi: AUD 20 semalam
  • Bayaran katil lipat simpan: AUD 50 semalam
  • Caj kad kredit tertakluk kepada surcaj sebanyak 1.5 peratus

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Tetamu mesti menghubungi hartanah ini lebih awal untuk menempah katil bayi dan katil lipat simpan/tambahan
Hartanah ini menerima kad kredit, kad debit dan wang tunai
Pesta atau acara berkumpulan di tapak hartanah adalah tidak dilarang
Hos tidak menunjukkan sama ada terdapat pengesan karbon monoksida di hartanah atau tidak; pertimbangkan untuk membawa pengesan mudah alih semasa perjalanan
Hos tidak menunjukkan sama ada terdapat pengesan asap di hartanah atau tidak

Perkara yang kami harus menyebut

Akses kolam renang tersedia dari 6:00 hingga 22:00
Hanya tetamu berdaftar yang dibenarkan dalam bilik tamu

Soalan lazim

Adakah Experience Platinum Hotel Apartments mempunyai kolam?

Ya, hartanah ini mempunyai kolam renang tertutup. Akses kolam dari 6:00–22:00.

Adakah Experience Platinum Hotel Apartments mesra haiwan kesayangan?

Tidak, hanya haiwan perkhidmatan dialu-alukan di hartanah.

Berapakah fi parkir di Experience Platinum Hotel Apartments?

Letak kenderaan sendiri tersedia dengan fi sebanyak AUD25 semalam.

Apakah masa daftar masuk di Experience Platinum Hotel Apartments?

Masa mula daftar masuk: 14:00; Masa tamat daftar masuk: 12:00 tengah malam.

Apakah masa daftar keluar di Experience Platinum Hotel Apartments?

Daftar keluar adalah jam 11:00. Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan).

Di manakah terletaknya Experience Platinum Hotel Apartments?

Terletak di Southbank, bangunan pangsapuri ini sejauh 15 minit berjalan kaki dari Kasino Crown, Pusat Konvensyen dan Pameran Melbourne dan Akuarium Melbourne. Collins Street dan Stadium Marvel juga dalam jarak 1 bt (2 km). Stesen Flagstaff sejauh 24 minit berjalan kaki dan Stesen Melbourne Central sejauh 28 minit berjalan kaki.

Bolehkah saya membatalkan tempahan saya secara percuma dan terima bayaran balik penuh?

Ya, hartanah ini menawarkan pembatalan percuma untuk kadar bilik tertentu, kerana fleksibiliti itu penting! Sila rujuk dasar pembatalan hartanah di laman kami untuk mendapatkan butiran lanjut tentang sebarang pengecualian atau syarat.

Ulasan

Experience Platinum Hotel Apartments Ulasan

7.0

Baik

7.4

Kebersihan

8.4

Lokasi

6.6

Kakitangan & perkhidmatan

7.4

Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 35 daripada 123 ulasan
Penilaian 8 - Baik. 34 daripada 123 ulasan
Penilaian 6 - Boleh diterima. 26 daripada 123 ulasan
Penilaian 4 - Lemah. 13 daripada 123 ulasan
Penilaian 2 - Teruk. 15 daripada 123 ulasan

Ulasan

Disahkan

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Amazing place to stay! Will be my "go to" everytime I go to Melbourne!
Menginap 3 malam pada Mac 2020
Disahkan

8/10 Baik

sonia

Sukakan: Kakitangan & perkhidmatan, keselesaan bilik

great location ,views and ok comfort

our stay was pleasant,appartment had everything we needed. Wasnt amazingly clean,opened dishwasher and it must of being blocked by previous stayers and its smelt vulgar.No bedside lamps, but all in all was an ok stay good location,handy supermarket,great view.Not enough carpark
Menginap 1 malam pada Feb 2020
Disahkan

4/10 Lemah

mickey

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan

Awful 'Platinum' Experience

We booked Experience Platinum Hotel Apartments in October 2019, only to be told at check in that the hotel is full due to Australian Open, so they will have to move us across the street to their sister hotel, Bella Apartments. There was no point in arguing since there was a 100% occupancy so we hoped the room and the hotel would be just as good as the one bedroom apartment we had originally booked. However, from the initial contact with a not very helpful receptionist, we felt that would not be the case. The room was quite okay except that the carpet was one of the dirtiest I have ever seen, certainly not associated with a 4 star hotel we booked. The balcony window was broken and the room was a lot smaller than the one we booked. Also, Bella did not have an indoor pool & spa we planned to utilise, nor was the gym as good as the one we choose. At least we came in for the Open and did not spend much time in the room. To cap it off, after checking out, we left a laptop charger plugged in the wall, and having called the hotel about it, the lady in a call centre for Experience 'Platinum' Hotels said she would let us know if they find it, despite having explained to her exactly where I left it. She never called back so the next day, she said she would follow up with the room services, only to tell me a few hours later that nothing was found. Overall, terrible experience and a first complaint I made, despite staying in dozens of hotels every year, being a gold (not Platinum) member.
Menginap 3 malam pada Jan 2020
Disahkan

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great apartment. Great location! Great views! Will definitely be back!
Menginap 1 malam pada Jan 2020
Disahkan

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Great pool & facilities, convenient location. Breakfast included.
Menginap 5 malam pada Jan 2020
Disahkan

8/10 Baik

Alana

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Thankyou to the checkin service the gentleman was amazing went above and beyond to make sure we had an awesome stay here, will definately be recommended this place and i will be coming back for sure.
Menginap 2 malam pada Jan 2020
Disahkan

6/10 Sederhana

JennyNg

We stayed there for 7 days. I means we have an amazing view from the room. Location is not bad you can walk 8-10 mins to where you can get the free tram to CBD. They have supermarket down step which is really convenient for us to buy milk and stuffs as we have kids. They also have gym, sauna and swimming on the top floor that you can enjoy. Feel things that need to improve on is the furniture in the apartment. They look a bit old and table isn’t stable. They don’t have 24 hr reception. If you need something after hour, you need to talk to intercom. The elevator services also have problem sometimes.
Menginap 7 malam pada Jan 2020
Disahkan

10/10 Cemerlang

Emily

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
We couldn’t of asked for a better stay at platinum over the Australia Day long weekend. Pricing was cheap for 4 people and it is so convenient to the Woolworths which is attached to it. Would definitely stay again as well as recommend it :)
Menginap 1 malam pada Jan 2020
Disahkan

2/10 Teruk

Pengembara yang disahkan

Sukakan: Kemudahan
Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Our smoke alarm was beeping every 30 minutes. We called for help and the lady disregarded us. We called again 40 minutes later and a man came to help, but then it started beeping every 30 seconds. All throughout the night. It was awful. With the beds being hard and uncomfortable on top of a beeping all night long.
Menginap 1 malam pada Jan 2020
Disahkan

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
Loved the pool with a view!! Stunning views of the city at night too!!
Menginap 2 malam pada Jan 2020
Disahkan

6/10 Sederhana

Pengembara yang disahkan

Sukakan: Kemudahan, keadaan hartanah & kemudahan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan
We got moved to Bella apartments, which was fine. But we’re promised a bigger room with better views, there were better views but we felt the room was smaller. Communication at the front desk wasn’t good, the vouchers we didn’t know we needed for breakfast were not handed to us, & we were given a parking level and spot number, which had someone in it then the next spot number they gave us didn’t exist. Breakfast was quite tasty, bed was comfortable & smart TVs in each room is a good idea.
Menginap 2 malam pada Jan 2020
Disahkan

10/10 Cemerlang

Melanie

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Fabulous View from 48th Floor

Stayed on the 48th floor with stunning views out to St Kilda. The indoor pool and gym on the 52nd floor was amazing. Compact and ideal for a 3 night stay. Minor downside was there is no bench space in bathroom for toiletry bag.
Menginap 3 malam pada Jan 2020
Disahkan

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great views. Comfortable beds. Modern decor . .....
Menginap 3 malam pada Jan 2020
Disahkan

6/10 Sederhana

Jasmina

Sukakan: Kakitangan & perkhidmatan, keselesaan bilik
View was amazing it was over all a pretty place just wasn’t that clean when coming in stains on couch walls were dirty
Menginap 1 malam pada Jan 2020
Disahkan

10/10 Cemerlang

Katherine

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Family overnight city escape

The location was perfect for us to attend an event at the Melbourne convention centre. The convenience of the supermarket next door was great and the pool and spa is fantastic with an amazing city view! I loved the late (11am) check out which meant the kids could get more time In the pool
Menginap 1 malam pada Jan 2020
Disahkan

4/10 Lemah

Pengembara yang disahkan

Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
My stay wasn't enjoyable, first off was the check in using the phone etc which was a pain. Rather talk one on one rather than on the phone to check in, incase we have any questions. The Condition of the room is alright, dirty here and there in the apartment. Towards the end of the night, before sleeping there was a room above us who had a party. This went on till 5 in the morning, which made our stay unpleasant. Smoking above us aswell in the balcony and spilling drinks. This is not okay
Menginap 1 malam pada Jan 2020
Disahkan

6/10 Sederhana

Pengembara yang disahkan

Liked how it was very central and handy to have the Supermarket just below. Didnt like that all the hotel carparks had been taken, had no knowledge we had to pre book them, surrounding carparks were all full so had to park at Crown. Also didnt like that the room looked nothing like the picture online, was abit of a let down, we had 5 guests and there was no extra bedding, luckily our teenager decided to sleep on the couch!
Menginap 1 malam pada Dis 2019
Disahkan

6/10 Sederhana

Nick

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Way too pricey for the level of cleanliness and lack of facilities. Indoor pool was cold and the spa and sauna were out of order
Menginap 1 malam pada Jan 2020
Disahkan

6/10 Sederhana

Pengembara yang disahkan

Sukakan: Kakitangan & perkhidmatan, kemudahan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Good location. Attention to detail for cleanliness is needed.
Menginap 2 malam pada Jan 2020
Disahkan

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan
It was close to event I was attending which made my night extra special for new year’s eve thank you so much for providing a great apartment
Menginap 1 malam pada Dis 2019
Disahkan

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great location. Near to Southbank restaurants and shops.
Menginap 1 malam pada Dis 2019
Disahkan

4/10 Lemah

Pengembara yang disahkan

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
Check in was through a machine and we could not get extra room keys. As we had booked a 2 bedroom apt and there were 4 of us, this was so inconvenient. To get extra keys we were told over the phone, we had to find another hotel, down the road somewhere, to see if there was a chance they might have an extra key. We did not bother, and were left out of the room for the night, as our friends did not wake up to let us in, as they had the only key. We had to find another place to sleep, luckily a friend of mine lives in the city. So we wasted our money on the bed! Also there was NO INTERNET. They did not even know what service provider we should use! There was no one at the hotel so everything is done by calling someone with an accent, who probably is not even in Melbourne. They said there were internet problems just for our room, which was just ridiculous and dishonest. We had booked a room with free Internet but it had none. We had to ring up for details on logging in and they could not help. So frustrating. Also, as it is a busy residential apt building, the lifts are constantly busy, overcrowded and pushy. It was like schoolies week. The pool was full of loud teenage boys bombing each other and yelling the whole time, obviously let out for the first time ever.
Menginap 1 malam pada Dis 2019
Disahkan

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Ease of access. Friendly assistance at check in. Good pool.
Menginap 1 malam pada Dis 2019
Disahkan

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik

Nice stay

It’s okay although not what we expected
Menginap 1 malam pada Dis 2019
Disahkan

6/10 Sederhana

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Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
Cons: no bedside lamps in any of the bedrooms : Communication very poor- I had house the washing machine for cheer uniforms that where needed for the next day. Error kept coming up , couldn't get the door open to retrieve my clothing and the floor was flooding , there was water everywhere. I made my way to the reception to inform them that I had massive wterflow flood happening and could they send someone up, answer no they didn't have anyone they could send up. I then asked for heaps of towels so I could try and start mopping up the water, the water was making its way to the carpet. No they said I would have to walk to another building down the street to get towels. This was totally unacceptable as I had young children in the apartment and did not feel comfortable leaving them. (this was happening after 10:00pm at night) He said ok I will get you some towels. 30 mins later no towels, floor flooded and I still can't get the washing machine door open, went back down to reception only to be told to call a number. Called the number and surprise, surprise was told to contact reception. Jus going around in circles. Disgusting poor customer service. No shower in the morning as I had no dry towel due to everyone used to try and mop up bathroom floor. Eventually go the washing machine door open with sopping wet clothes. Pros: walking distance to Melb Convention centre : Woolworths : comfortable bed :great pool on the 52nd floor
Menginap 2 malam pada Nov 2019