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Reviews of Crest on Barkly Serviced Apartments

3.5 out of 5
Crest on Barkly Serviced Apartments
25 Barkly St, St Kilda, VIC

Reviews

7.8

Good

Rating 10 - Excellent. 62 out of 214 reviews" "
Rating 8 - Good. 90 out of 214 reviews" "
Rating 6 - Okay. 37 out of 214 reviews" "
Rating 4 - Poor. 12 out of 214 reviews" "
Rating 2 - Terrible. 13 out of 214 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Talbot

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Got upgraded to apartment next door was dirty. Tv didn’t work ask to be transferred to main building, then when in new building got a bang bang on the door at 2Am by to men. It was the wrong room.
Stayed 1 night in Dec 2023

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cool original fittings with updated facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Anne

Travelled with family
Disliked: Amenities, property conditions & facilities
Firstly, the location is excellent if you need access to St Kilda and parking is a good price. However, that’s about as good as this review can get. This review is for the serviced 2 bedroom apartment: 1. Check in time is 2pm but our room was not ready until 3:45. We had to wait in the lobby for almost an hour. 2. The bathroom looks nothing like what is advertised. It is a patch up job, and had a broken toilet seat. You can not change the height or direction of the shower head. 3. Carpet stains 4. No elevator access but luckily we are capable enough of taking our own luggage. We were not offered help. 5. A one hour late check out was provided and any extension is $50 per hour after that. 6. Batteries in one remote were flat. We had to remove one set so that we could use the TV in the bedroom. 7. Blinds in the master could not be opened. 8. Buffet breakfast food is average. Expensive for what was on offer. The staff in the dining room were very kind though. 9. Parking is SUPER tight. Advice, do not to take anything bigger that a small SUV. Our Ford Captiva was a challenge to navigate around the poles and into the tight spaces. Overall, we spent $400 on room, $20, parking and $120 for breakfast (we understand food costs have gone up and made this choice), but it was not worth it. What a shame.
Stayed 1 night in Dec 2023

8/10 Good

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the apartments near the CNR of St Kilda junction. An eclectic mix of '30's old ( building, floors, doors, blinds etc. and new ( carpets, bed, stove, fridge etc. ). Tv remote was missing a battery, smoke detector was missing it's battery, venetian blind in lounge was broken & dirty. Wouldn't stay there a second time but for ease of getting into melb.cbd and the staff being so helpful and understanding, we're more than happy to recommend as a one night stop over
Stayed 1 night in Nov 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely family stay in 3 bed apartment. Staff were friendly and unit was very clean. Building is old but it's really well placed for St Kilda, the park and the city. Would definitely stay again.
Stayed 1 night in Sep 2023

8/10 Good

Craig

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our two bedroom apartment was very spacious, did smell of fresh paint but was liveable.our apartment was right on the road side and was very noisy, didn’t get much sleep but the mattress was good. No plug for the spa, so couldn’t use it.
Stayed 1 night in Mar 2023

10/10 Excellent

Robert

Stayed 1 night in Oct 2022

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 2 nights in Oct 2022

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, amenities
Handy location if needed to be near by for an event or a hospital stay
Stayed 2 nights in Oct 2022

6/10 Okay

Daniel

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very old and outdated not clean and uncomfortable
Stayed 3 nights in Sep 2022

4/10 Poor

sue

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Disappointed
Wa s very disappointed on the condition of the place tge stairs were old and unsafe we were put on the top floor very noisy . The little milks in fridge we’re off . If you had a shower the whole bathroom flooded it was old and Mildew smell . Booked tge car two nights when we got back no room had to park out the front . Just disappointing for the price as have stayed other places for Cheeper .
Stayed 2 nights in Mar 2022

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A Good Family Apartment.
Great to have an apartment and the spa was a happy surprise. It wasn't a serviced apartment but due to covid we didn't mind and just asked for what we needed. It is an older apartment but has that Melbourne feel. Close to parks and shops.
Stayed 4 nights in Jan 2022

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t wait til next time!
Always a wonderful stay here. We have a grown up family who’ve moved out of home. We come together every year and go away for the weekend together. This is the perfect place to stay. Plenty of space for everyone and the location is amazing. THANKS AGAIN!
Stayed 2 nights in Dec 2021

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you we really enjoyed our stay here.
Stayed 1 night in Dec 2021

6/10 Okay

Chris

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service
Sadly not a great experience
2 friends and I were staying in Melbourne for dinner and an early 5 am departure. The motel location was perfect. Our room was detached from the main motel and reception. While we waited for the 3rd person I was going to have a coffee or tea. The kitchen had a bad smell and all milk in the fridge was off and out of date. We decided to have dinner in the motel's onsite restaurant. Unfortunately this was closed. Fortunately the beds were very comfortable and the shower was strong and hot with soft large towels.as the common entrance door banged shut every time some one entered the building.
Stayed 1 night in Dec 2021

8/10 Good

Tom

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what we needed
Stayed 3 nights in Dec 2021

6/10 Okay

Margaret

Travelled with group
Liked: Cleanliness, staff & service
Parking was extremely tight and very difficult to manoeuvre around large concrete poles. Staff were very friendly and accomodation was clean and comfortable.
Stayed 1 night in Dec 2021

8/10 Good

Marian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location is excellent walking distance to the restaurants and cafe's. Nice and big apartment. One towel for the two of us yes we ask and received an extra one. Odd glasses no two the same size. Previous guest make up bag still in the vanity.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartments are large & clean but two of them had a rubbish left in them. One had a can in the fridge, the other had food in the bin. Undercover Parking was very tight but we parked outside.
Stayed 1 night in Apr 2021
Response from Crest Team on 25 May 2021
Thank you for the feedback we will pass it onto relevent parties for them to address.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation was clean and comfortable, staff were excellent in assisting me, very helpful. Short easy 10 min drive to Spirit of Tasmania terminal was good for me too.
Stayed 1 night in Apr 2021
Response from Crest Team on 25 May 2021
Thank you for the great feedback it will serve as encouagment to all staff!.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2021
Response from Crest Team on 25 May 2021
Thank you for the feedback.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family had a awesome time thank yous very much highly recommend Expedia
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quite,clean and well priced. Large rooms and close to shops and restaurants in Fitzroy street.
Stayed 4 nights in Feb 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was spacious, bed comfortable, and bathroom was very good (didn’t get the chance to enjoy the spa!). Will not hesitate booking a stay with Crest Serviced Apartments again! The staff were wonderful!
Stayed 4 nights in Feb 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable stay very quiet and relaxing after a days work.
Stayed 3 nights in Feb 2021

8/10 Good

Verified traveller

Stayed 5 nights in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

6/10 Okay

Tracey

Liked: Staff & service
Stayed 5 nights in Jan 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff were very helpful which was the highlight. The disappointment was the apartment was dirty and didn't feel very secure
Stayed 4 nights in Jan 2021

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness
Good stay, great rate and restaurants close by. Large apartments and clean and tidy
Stayed 2 nights in Jan 2021

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Noisy stay in Melbourne
We don’t recommend, our apartment was located right on the corner, it was extremely noisy. Made for a terrible night sleep.
Stayed 1 night in Jan 2021

8/10 Good

Sophia, Canberra

Liked: Cleanliness, staff & service
It's clean and convenient but a bit noisy being in St Kilda. The kitchen utensils are insufficient if you plan to cook a bit.
Stayed 6 nights in Dec 2020

8/10 Good

Carl, Sydney, AU

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money accommodation in St Kilda. While the building is old, the apartment is nicely renovated, large and clean.
Stayed 2 nights in Dec 2020

2/10 Terrible

Ashwin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Dirty rooms, reception guys were helpful. Garbage was left right infront of our door. Window glass was broken.
Stayed 3 nights in Dec 2020

10/10 Excellent

Craig, Bendigo

Business traveller
Liked: Cleanliness, staff & service, amenities
Location was great, easy access. Comfortable apartment
Stayed 3 nights in Nov 2020

2/10 Terrible

Daniel, Regional Vic

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I asked them NOT to enter my room to clean it (due to Covid) and they breached my privacy which was totally unacceptable. I had things open which I would have put away had I known someone would enter the room like toothbrush, mouth guard etc. In normal times not such a big deal but inexcusable in these times.
Stayed 2 nights in Sep 2020

8/10 Good

Sherryn, Deniliquin NSW

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location cafes in walking distance and supermarket. Tram out front to go to the city.
Stayed 2 nights in Jun 2020

10/10 Excellent

Wendy, Kaniva

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Fantastic 2 bedroom apartment with spa in great location
Stayed 2 nights in Jun 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
good location, close to Albert Park & St Kilda Beach. Old Building, some plates need to be cleaner.. not much kitchen facility. ut we can't complain at this price.
Stayed 5 nights in Apr 2020
Response from David on 22 Apr 2020
Thankyou for taking the time to write us a review. We appreciate your feedback and will be working to improve on these things.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Large rooms but WiFi was virtually non existent. Even politely asked for them to look at it but no difference noted, a real pity!
Stayed 5 nights in Mar 2020
Response from David on 24 Mar 2020
Thankyou for your review. We are sorry about the state of the WiFi during your stay. We had a few issues during this time and have since had a technician come through and improve the signal. We hope you will consider us again when you are in the area.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from David on 13 Mar 2020
We are sorry to hear that your stay was not up to standards. Please feel to contact us to let us know how we can improve.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from David on 13 Mar 2020
Thankyou for giving us a 5 out of 5 review. We appreciate it.

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love to come back
Fantastic location. Everything we could have needed. Excluding value for money. Only issue we had was hotels.com app sent us messages saying checkout was at 11am. However we got a phone call at around 10.40 from reception wondering when we were going to check out as we we’re meant to check out at 10
Stayed 2 nights in Feb 2020
Response from David on 13 Mar 2020
Thankyou for taking the time to write us a nice review. We will look into the app message and how information got crossed over. Let us know when you are coming back and we will organise a complimentary 12 noon checkout for you.

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2020
Response from David on 13 Mar 2020
Thankyou for giving us a nice score. We hope to see you again when you are visiting St Kilda.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The people were friendly and helpful. I wasn’t aware that the apartment I was going into could only be accessed by stairs, this could be an issue for someone less mobile, that also goes for the shower over the bath.
Stayed 3 nights in Feb 2020
Response from David on 13 Mar 2020
Thankyou for taking time to write us a review. It is a good point to mention that we do not have lifts for the Apartments. We are happy to help with carrying luggage upstairs, but it can be a bit of a struggle for people less mobile, as you say. We are happy to hear that you found our staff to be friendly and helpful. We hope to see you again if you make your way back to St Kilda.

8/10 Good

Sharon, Melbourne

Travelled with group
Liked: Staff & service
Great size apartment. Wifi didn’t work so the kids couldn’t watch any Netflix and the staff weren’t helpful at all. No bowls for cereal in morning and bath was not the cleanest.
Stayed 2 nights in Feb 2020
Response from David on 13 Mar 2020
We are sorry we were not more helpful with the WiFi situtaion. It is a situation we have been working on to improve. We have also gone through to check on our utensils for the room. We are sorry the amount wasn't sufficient during you stay .

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable hotel
comfortable hotel with free parking a bonus.
Stayed 1 night in Feb 2020
Response from David on 13 Mar 2020
Thankyou for your review and making mention of our free carparking for hotel guests.