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Platinum Hotel

Hotel in Madinah with free breakfast and 24-hour front desk

Choose dates to view prices

Photo gallery for Platinum Hotel

1 bedroom, in-room safe, blackout curtains, iron/ironing board
Restaurant
Restaurant
Exterior
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is RM223
RM263 total
includes taxes & fees
20 Aug - 21 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double or Twin Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Double or Twin Room

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Electric kettle
Satellite channels
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, 1 Bedroom

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Double Room, 1 Bedroom

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Electric kettle
Satellite channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Connecting Rooms

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Connecting Rooms

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Electric kettle
Satellite channels
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Triple Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Electric kettle
Satellite channels
Iron/ironing board
In-room safe
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Suite, 2 Bedrooms

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Family Suite, 2 Bedrooms

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Electric kettle
Satellite channels
Iron/ironing board
In-room safe
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds and 1 King Bed

View all photos for Family Suite, 2 Bedrooms

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Family Suite, 2 Bedrooms

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Private bathroom
Electric kettle
Satellite channels
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds
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About the area

Map
Medina, Medina, Madinah, Al Madinah Province, 4524

What's nearby

  • Islamic University of Madinah - 5 min drive - 5.5 km
  • Qiblatain Mosque - 6 min drive - 7.3 km
  • Madina Mall - 10 min drive - 12.4 km
  • Al-Baqi Cemetery - 11 min drive - 14.2 km
  • Prophet's Mosque - 12 min drive - 13.8 km

Getting around

  • Madinah Station - 28 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 17 min drive

Restaurants

  • ‪Barn Café - ‬15 min walk
  • Single Cafe | سنجل كافيه
  • ‪Cash Launge - ‬5 min drive
  • ‪عبق الشاي - ‬5 min drive
  • ‪دكان البن - ‬19 min walk

About this property

Platinum Hotel

Property highlights
At Platinum Hotel, you can look forward to a free breakfast buffet, dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Luggage storage, a 24-hour front desk and a lift
Room features
All 70 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • Blackout curtains and turndown services
  • Flat-screen TVs with satellite channels
  • Electric kettles, housekeeping and electrical adapters/chargers

Languages

Arabic

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 2:00 PM
Contactless check-out

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007368

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

Property is also known as

Y platinum
Platinum Hotel Hotel
Platinum Hotel Madinah
Platinum Hotel Hotel Madinah

Frequently asked questions

Is Platinum Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Platinum Hotel?

As of 19 Aug 2025, prices found for a 1-night stay for 2 adults at Platinum Hotel on 20 Aug 2025 start from RM 222.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Platinum Hotel?

Self-parking is free at this property.

What time is check-in at Platinum Hotel?

Check-in start time: 4:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Platinum Hotel?

Checkout is at 2:00 PM.

Where is Platinum Hotel located?

Situated in Madinah, this hotel is 2.8 mi (4.5 km) from Taibah University and within 6 miles (10 km) of Al Noor Mall and Qiblatain Mosque. Islamic University of Madinah and The Seven Mosques are also within 6 miles (10 km).

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Platinum Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 26 out of 55 reviews
Rating 8 - Good. 15 out of 55 reviews
Rating 6 - Okay. 5 out of 55 reviews
Rating 4 - Poor. 4 out of 55 reviews
Rating 2 - Terrible. 5 out of 55 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nashiratu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment is so serene and clean.
Stayed 2 nights in Dec 2024

8/10 Good

Ahmed

Liked: Staff & service, property conditions & facilities
The property was clean , the staff were helpful. Just the area was far away from the centre
Stayed 3 nights in Mar 2025

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & quiet
Stayed 2 nights in Aug 2024

10/10 Excellent

Salam

Liked: Amenities
Very kind people. Geat breakfas The room very clean
Stayed 4 nights in Jan 2024

10/10 Excellent

Abdullahi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and state of the art facilities.
Stayed 1 night in Jan 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y Platinum hotel is a total gem! It's located about 10mns ride from Musjid al Nabiyou, uber rides are about $5 to the Musjid. The room was spacious, clean and quiet. They fill up the fridge with free drinks. The staff is very professional and courteous. Breakfast was included and very good. The price is affordable.
Stayed 3 nights in Jan 2025

8/10 Good

Oseni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing, will try again!
Stayed 12 nights in Mar 2024

10/10 Excellent

Matab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean no noise and safe
Stayed 3 nights in May 2024

8/10 Good

abdelaziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel & good service

Good hotel people are nice and good service. Non smoking room could improve the comfort. Buffet Breakfast was ok. Coffer machine and Pancake could make the stay better.
Stayed 6 nights in Jun 2023

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Everything was great. We liked the kitchen a lot . The Egyptian guy there was very friendly and very polite. Thanks to him.
Stayed 2 nights in Jun 2024

8/10 Good

AHMED

Liked: Cleanliness
Property in very nice and quite area, but little far from haram and I think house keeping by request cause we didn’t have any in our stay also breakfast area very small to accommodate all guests but overall nice place

8/10 Good

mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
You need to adjust location and map direction, I went to different area very far from the hotel, wasted alot of time, all directions on expedia applications are wrong , I used google map to find the Hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Aqib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, staff was cooperative. Little far from Masjid Nabwi. You need to book your uber/taxi in advance.
Stayed 3 nights in Feb 2023

10/10 Excellent

Muhammad Mohsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 2 nights in Jan 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel had a bad smell and the pictures were so deceptive.
Stayed 1 night in Feb 2024

6/10 Okay

Asil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I was book with them again if they provide transpo

The purpose of our visit was to zyarat masjid Al nabawi but to get Taxi or Uber made it a nightmare for us to go around . other than that stuff , room everything else very good.
Stayed 2 nights in Jan 2023

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were not in good condition.
Stayed 3 nights in Dec 2023

10/10 Excellent

Raeshma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pilgrims view ..

The staff was exceptionally good speak fluent English, helpful , very helpful. Large rooms . Hot water . All services were excellent, got my laundry done in an hours time . The only glitch if you are a pilgrim is the distance from Haram Sharif :( 15 minutes by car :( On a Friday practically impossible to get a cab to go to Haram even at 11 am … Else , no complaints..
Stayed 2 nights in Sep 2022

4/10 Poor

Shaker

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad staff

the staff was not helpful and very rude, I begged them for towels but no response, the breakfast was not good at all
Stayed 2 nights in Nov 2022

2/10 Terrible

TARIQUR

Disliked: Amenities
On arrival at the property, I was told there is no such reservation. I had to find an alternate accommodation for 2 nights in madina. Very bad experience indeed.
Stayed 2 nights in Dec 2023

6/10 Okay

Sadia

Disliked: Staff & service, amenities, property conditions & facilities
It was hard to even get an extra towel from hotel when there were 5 people staying and they gave only 1 towel and refused to cooperate
Stayed 4 nights in Dec 2023

6/10 Okay

Shahid

Breakfast was normal.

There is nothing around hotel, there is no restaurant or any market nearby. You need to order food online. Location is industrial. I don’t recommend anyone to stay if you have lot of activities.The front desk doesn’t speak any language except Arabic. Yes there are other helpers from Bangladesh who was nice and does speak English and helpful.
Stayed 1 night in Jul 2022

10/10 Excellent

Muhammad

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
No one come to cleaning all day even they didn’t take trash
Stayed 2 nights in Nov 2023

4/10 Poor

Saleh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unmaintained facility. Broken furniture and lack of basic amenities such as towels and iron. Requested these items multiple times and when I got an iron it had burned cloth on it and damaged my clothes. Really low quality place.
Stayed 3 nights in Dec 2023

10/10 Excellent

Brahim

Stayed 1 night in Dec 2024