2/10 Teruk
Abdul
Mengembara bersama keluarga
22 Dis 2025
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Very unwelcome, feel like cheated. Here are my direct observations:
1. Waited for 20 minutes for the front desk person to show up
2. We have booked the hotel for 5 and they have given us a very small room for 4 beds
3. I showed them the confirmation but no apologies and owing responsibility. Transferring the responsibility of error to Expedia which I disagree as we booked hotel using Expedia several 100 times
4. There was no effort from them to accommodate the 5th person instead they were laughing
5. Room was very tiny and utility vacuum cleaner always remain in front of it.
6. As soon as we entered the room electrical board popped open as it was ver flimsy
7. Several times in a day the room key will stop working and we have to rekey again and again. Mostly every room has the same issue.
8. Breakfast attended will come serval times to check and ask questions as if folks are eating free food.
9. Found floor at reception has only 1 bathroom with key and if anyone goes to 2nd floor to use the bathroom they raised objections and do not allow at times.
10. Elevators are big bottleneck for going up and down.
I will NEVER stay again in this hotel even if the accommodation is free and will not recommend to anyone.
Abdul
Menginap 2 malam pada Dis 2025
