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Crowne Plaza Madinah by IHG

5.0 star property
Luxury hotel with 24-hour business centre and 24-hour front desk

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Photo gallery for Crowne Plaza Madinah by IHG

Experience the Crowne Plaza's welcoming entrance, featuring a central courtyard and modern-classical architecture.
Enjoy a modern lobby with a central buffet area, wooden counters, and sleek ceiling.
Experience the elegant lobby, featuring a plush sofa, abstract art, and a touch of greenery.
Relax in the spacious lobby, featuring a seating area with sofas and armchairs, a flat-screen TV, and a vibrant abstract art piece.
Three single beds with white duvets and throw blankets, set against a neutral backdrop with a large window and standing lamp.

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premium Room

1 bedroom, minibar, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Hairdryer
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Hairdryer
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, City View (Walk in Shower)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds, City View (Walk in Shower)

7.8 out of 10
Good
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Hairdryer
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Hairdryer
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, City View

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
King Faisal Street,between 1st Ring Road, Madinah, 00000

What's nearby

  • Al-Baqi Cemetery - 7 min walk - 0.6 km
  • Prophet's Mosque - 7 min walk - 0.6 km
  • The Green Dome - 7 min walk - 0.6 km
  • Quba Mosque - 3 min drive - 3.3 km
  • Madina Mall - 3 min drive - 3.7 km

Getting around

  • Madinah Station - 23 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 25 min drive

Restaurants

  • ‪مندي الايغوري - ‬8 min walk
  • ‪البيك - ‬8 min walk
  • ‪ستاربكس - ‬3 min walk
  • ‪عطرة - ‬10 min walk
  • ‪احمد دخيل للمشويات - ‬9 min walk

About this property

Crowne Plaza Madinah by IHG

Luxury hotel near Prophet's Mosque
A corner/local shop, shopping on-site and a coffee shop/cafe are just a few of the amenities provided at Crowne Plaza Madinah by IHG. The on-site international cuisine restaurant, Rawdha Restaurant, offers breakfast, lunch, dinner and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
Other perks include:
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Express check-out, express check-in and coffee/tea in reception
  • A banquet hall, a 24-hour front desk and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 506 rooms offer comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with Jetted bath and free toiletries
  • 32-inch LCD TVs with premium channels
  • Free infant beds, electric kettles and daily housekeeping

Languages

Arabic, English, Filipino, French, Hindi, Indonesian, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (surcharge)
  • Valet parking on site (SAR 100 per day)
  • Extended parking on site (SAR 100 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: SAR 105 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Rawdha Restaurant

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately SAR 105 per person
  • Airport shuttle fee: SAR 120 per person (one-way)
  • Valet parking fee: SAR 100 per day
  • Extended parking fee: SAR 100 per day
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002117

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Crowne Plaza Madinah
Crowne Plaza Madinah Hotel
Crowne Plaza Madinah Hotel Medina
Crowne Plaza Madinah Medina
Madinah Crowne Plaza
Crowne Plaza Madinah Al Madinah/Medina

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Crowne Plaza Madinah by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 261 out of 547 reviews
Rating 8 - Good. 147 out of 547 reviews
Rating 6 - Okay. 76 out of 547 reviews
Rating 4 - Poor. 29 out of 547 reviews
Rating 2 - Terrible. 34 out of 547 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Nice place to stay in Madina.
Stayed 2 nights in Jul 2025

10/10

Excellent place to stay, close to Haram
Stayed 2 nights in Jul 2025

8/10

Have stayed many times here needs some improvements, but will stay again
Stayed 3 nights in Jul 2025

8/10

This hotel is very close to Khaba
Stayed 3 nights in Apr 2025

10/10

Top notch. Everything is as stated on the booking
Stayed 3 nights in Jul 2025

10/10

Excellent place to stay with family during our umrah.
Stayed 13 nights in Apr 2025

10/10

Excellent location to visit Rawda
Stayed 2 nights in Mar 2025

2/10

Should be renamed Holiday inn.
Stayed 21 nights in Mar 2025

10/10

Great hotel, great staff. 5 min walking distance from Haram
Stayed 1 night in Apr 2025

8/10

A good place and close to the masjid 3min walk clean and worth the price
Stayed 5 nights in Mar 2025

10/10

A nice hotel. The best part was the location at the Prophet's Mosque and across from a mall. The convenience of its location made all the difference.
Stayed 4 nights in Mar 2025

10/10

Everything was better than what I expected
Stayed 1 night in Apr 2025

8/10

Love it
Stayed 3 nights in Mar 2025

8/10

Excellent location and access to Haram Breakfast staff were very hospitable and quick to respond.
Stayed 8 nights in Jan 2025

8/10

The hotel was ok, they missed cleaning the rooms sometimes, the location is perfect, what made the hotel 6 star is as Mr Mohamad Nour, who was very kind and helped us a lot with every single difficulty and made our stay perfect.
Stayed 5 nights in Mar 2025

8/10

It was clean hotel. location was very good
Stayed 1 night in Jan 2024

8/10

the near by motorway is noisy and the cost of the car park
Stayed 4 nights in Mar 2025

10/10

Everything good
Stayed 8 nights in Feb 2025

8/10

The hotel is in an excellent location, close to everything.
Stayed 3 nights in Oct 2024

6/10

My room was outdated. Whatever cleaning solution they used they used way too much to mask an odor. Blankets and linen were rough. All staff were pleasant to deal with and friendly. I just think that specific Crowne Plaza needs updating. Great location, steps away from Masjid Nabawi.
Stayed 3 nights in Apr 2025

10/10

All staffs are excellent and we enjoyed mostly was breakfast. They have good cook and dinning look excellent. Will choose hotel next we come
Stayed 2 nights in Dec 2024

8/10

Great hotel because it is within the proximity (about 4 mins walk) of Masjid-e-Nabvi (SAW). The rooms were small but the staff was very kind and helpful.
Stayed 6 nights in Dec 2024

8/10

Very good hotel
Stayed 3 nights in Aug 2024

10/10

Very convenient location staff from front desk to the service staff were very cooperative humbled.
Stayed 2 nights in Sep 2024

10/10

An excellent experience and they took excellent care of us! Very close to the prophet’s mosque and rawda
Stayed 1 night in Nov 2024