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Viaggio Resort Mazatlán

4.5 star property
Luxury resort on the beach, with 3 outdoor pools

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Photo gallery for Viaggio Resort Mazatlán

3 outdoor pools, open 9:00 AM to 9:00 PM, pool loungers
Daily buffet breakfast (MXN 359 per person)
3 outdoor pools, open 9:00 AM to 9:00 PM, pool loungers
1 bedroom, in-room safe, desk, laptop workspace
Poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • All-inclusive

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(64 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(36 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(100 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe with Street View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe with Street View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe with Sea View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe with Street View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe with Street View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe with Sea View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100

What's nearby

  • El Cid Country Club Golf Course - 17 min walk - 1.5 km
  • The Mazatlan Malecón - 2 min drive - 2.0 km
  • Cerritos Beach - 5 min drive - 3.5 km
  • Mazatlán Aquarium - 7 min drive - 4.6 km
  • Mazatlan International Center - 8 min drive - 6.6 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 34 min drive

Restaurants

  • ‪Carl's Jr. - ‬4 min walk
  • ‪Go Roll - ‬4 min walk
  • ‪Villa Italia - ‬1 min walk
  • ‪Rico's Café Zona Dorada - ‬2 min walk
  • ‪La Casa Club el Cid - ‬6 min walk

About this property

Viaggio Resort Mazatlán

Luxury family-friendly resort near El Cid Country Club Golf Course
Located close to Cerritos Beach and Mazatlán Aquarium, Viaggio Resort Mazatlán provides free water park access, a poolside bar and a corner/local shop. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. Yoga classes are offered at the gym; the property also has a coffee shop/cafe, a playground and dry cleaning/laundry services. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a bar and a 24-hour business centre.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with a waterslide, sunloungers and a lifeguard on site
  • Free self-parking
  • Buffet breakfast (surcharge), babysitting (surcharge) and 3 meeting rooms
  • Luggage storage, coffee/tea in reception and a vending machine
  • Guest reviews speak highly of the beach locale and helpful staff
Room features
All 291 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Changing tables, highchairs and childcare services
  • Bathrooms with showers and hairdryers
  • 65-inch Smart TVs with premium channels
  • Wardrobes/cupboards, heating and daily housekeeping

All-inclusive details

All-inclusive room rates at Viaggio Resort Mazatlán are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

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Exterior

Varali Grand Hotel

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  • Kids pool
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  • Free WiFi
9.2 out of 10, Wonderful, 1,541 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco Restaurant
  • Caffenio Coffee Bar
  • Main Restaurant
  • Pool Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Highchair
  • In-room babysitting
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 500.0 per night.
Cots (infant beds) are available for MXN 300.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 359 for adults and from MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Frequently asked questions

Does Viaggio Resort Mazatlán have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 9:00 AM to 9:00 PM.

Is Viaggio Resort Mazatlán pet-friendly?

No, pets are not allowed at this property.

How much is parking at Viaggio Resort Mazatlán?

Self-parking is free at this property.

What time is check-in at Viaggio Resort Mazatlán?

Check-in begins at 3:00 PM.

What time is check-out at Viaggio Resort Mazatlán?

Checkout is at noon.

Are there all-inclusive benefits at Viaggio Resort Mazatlán?

Some rate plans available at this resort are all-inclusive.

Where is Viaggio Resort Mazatlán located?

Located in Zona Dorada, this beachfront resort is in a shopping district and within 3 mi (5 km) of El Cid Country Club Golf Course, The Mazatlan Malecón and Playa Norte. Mazatlán Aquarium and Cerritos Beach are also within 6 mi (10 km).

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Viaggio Resort Mazatlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1127 out of 1696 reviews
Rating 8 - Good. 353 out of 1696 reviews
Rating 6 - Okay. 127 out of 1696 reviews
Rating 4 - Poor. 50 out of 1696 reviews
Rating 2 - Terrible. 39 out of 1696 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yadira

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views easy access to everything and over all excellent staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Karen

Excelente Hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Khoi

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and the property is very well maintained.
Stayed 6 nights in Jun 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
New hotel, clean, awesome staff, excellent food and dishes 10/10
Stayed 2 nights in Jun 2025

10/10 Excellent

Luis Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean facilities, friendly staff, great distance to other attractions!
Stayed 3 nights in Jun 2025

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 2 nights in May 2025

10/10 Excellent

Monica

Very good location
Stayed 3 nights in Jun 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! It’s clean, the rooms are very nice, pool and kids pool were great!
Stayed 2 nights in Apr 2025

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay there again!
Stayed 7 nights in Apr 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, amenities, property conditions & facilities
Loved the property , clean , quiet, family friendly and close to everything.
Stayed 4 nights in May 2025

10/10 Excellent

Elvia

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice, the view was great, the assistance was ver good, overall we didn't have any bad issues. Food was very good!
Stayed 5 nights in Jun 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
Great experience, great place!
Stayed 3 nights in May 2025

10/10 Excellent

Irasema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at this hotel and we love it. Just a few steps from the beach and the pool area is so much fun. Staff and the pool waiters are great they treat us, the national tourist with respect and kindness. Good vibes, clean hotel, lots of security around the property, everything is great in beautiful Mazatlán.
Breathtaking views from our balcony
Beautiful Mazatlán
Stayed 4 nights in Jun 2025

8/10 Good

Victor R.

Liked: Cleanliness, staff & service, property conditions & facilities
nice beach
Stayed 3 nights in May 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 4 nights in Jun 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, amenities
Great for Families
Stayed 3 nights in Mar 2025

10/10 Excellent

christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 2 nights in Jun 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
I like the staff people
Stayed 4 nights in Jun 2025

10/10 Excellent

MIGUEL ANGEL LABASTIDA

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 3 nights in May 2025

8/10 Good

sue

Liked: Cleanliness, property conditions & facilities
Staff was friendly but the hotel itself could use more amenities. They definitely need a lot more lounge chairs by the pool! The best staff person who helped make our stay amazing was Jose by the pool. He was very attentive, kind, thoughtful and helpful.
Stayed 9 nights in Jun 2025

8/10 Good

Inocente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was very helpful specifically at the breakfast and dinner.
Stayed 9 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
The place was great only thing is you have to have a reservation if you would like to see the shows they put on in the restaurant I wasn't aware and missed out buffet food was ok they food from the bar by the pool looked better then the restaurant inside
Stayed 2 nights in May 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in May 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff special things to Sergio in the pool area.
Stayed 4 nights in May 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Close to the main area ruins areas but far enough to be quiet.
Stayed 4 nights in Apr 2025