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The Palms Resort of Mazatlan

Star Rating
3 out of 5

Information

Reviews

4.1 / 5Very Good
1,437 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Punta Camaron Beach
    20 min walk
  • Popular Location
    Sea Shell City Museum
    3 min drive
  • Popular Location
    El Cid Country Club Golf Course
    4 min drive
  • Airport
    Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    33 min drive

Choose dates to view prices

Book online or call:

03 7724 9556
  • Standard Room, 2 Double Beds, Mountain View

    Room Amenities

    • Mountain view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Standard Room, 2 Double Beds, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Double Mountain View

    More details
  • Double Sea View

    More details
  • Double Superior Mountain View

    More details
  • Double Superior Sea View

    More details
  • Superior Room, 2 Double Beds, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More details

About this area

Mazatlan

Located on the beach, The Palms Resort of Mazatlan is in Mazatlan's Zona Dorada neighbourhood. Plaza Machado and El Faro Lighthouse are notable landmarks, and the area's natural beauty can be seen at Playa Norte and Cerritos Beach. Travelling with kids? Consider Mazatlan Aquarium, or check out an event or a game at Teodoro Mariscal Stadium.

What's nearby

  • Popular Location
    Punta Camaron Beach - 20 min walk
  • Popular Location
    Sea Shell City Museum - 3 min drive
  • Popular Location
    El Cid Country Club Golf Course - 4 min drive
  • Popular Location
    Bula - 6 min drive
  • Popular Location
    Plaza de Toros - 7 min drive

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 33 min drive

About this property

The Palms Resort of Mazatlan

Family fun at the shore
Guests at this beach resort will appreciate convenient on-site amenities such as a complimentary children's club and a children's pool. All 189 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Guests will also find balconies, hairdryers and safes.
The Palms Resort of Mazatlan offers 189 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to balconies. 32-inch Flat-screen televisions come with cable channels.
Bathrooms include a shower and a hairdryer. This Mazatlan resort provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
In addition to an outdoor pool, The Palms Resort of Mazatlan provides a 24-hour fitness centre and a kids' pool. The resort offers a coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include A poolside bar and A bar/lounge. Public areas are equipped with complimentary wireless Internet access.
A business centre is on-site at this 3-star property. Event facilities measuring 7973 square feet (741 square metres) include conference centres. This beach resort also offers a free kid's club, tour or ticket assistance and a garden. On-site valet parking is complimentary.
The Palms Resort of Mazatlan is a smoke-free property.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in between 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.

Pets

  • No pets or service animals allowed

Payment types

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between MXN 200 and MXN 250 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

Pool access available from 9 AM to 10 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property.

Property is also known as

  • Palms Resort Mazatlan
  • Palms Mazatlan
  • The Palms Of Mazatlan Mazatlan
  • The Palms Resort of Mazatlan Resort
  • The Palms Resort of Mazatlan Mazatlan
  • The Palms Resort of Mazatlan Resort Mazatlan

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–noon: MXN 200-250 per person
  • 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Beach volleyball
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference centre (7973 square feet of space)

Outdoors

  • Beachfront location
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Hairdryer
  • Shower

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Iron/ironing board
  • Safe
4.1

Very Good

5 - Excellent
547
4 - Good
604
3 - Okay
179
2 - Mediocre
72
1 - Poor
35
4.3
Cleanliness
4.2
Service and Staff
3.6
Amenities
4.0
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food options are limited.We did not buy the all inclusive packet but did have breakfast once. This hotel is slightly far from the Malecon.

Stayed 4 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good location, excellent attention from the hotel staff, ocean view awesome, very clean room. Will come back.

Stayed 5 nights in Nov 2019

1/5

    This traveller didn’t leave comments with their review
    Stayed 1 night in Oct 2019

    2/5

    • Disliked: Amenities, property conditions & facilities

    I’ve been visiting this hotel for many years with lots of friends. I know it’s been undergoing ownership and management changes but its definitely gone downhill. Massive construction around the pool, many long term employees leaving, charging for daily in room coffee, no onsite gift and amenities shop, elimination of the daily happy hour that used to draw big crowds.

    Stayed 10 nights in Oct 2019

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 1 night in Oct 2019

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