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The Palms Resort of Mazatlan

3.0 star property
Ocean-view resort with a swim-up bar, near Cerritos Beach

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your current months are May, 2024 and June, 2024.
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June 2024

The Palms Resort of Mazatlan

Photo gallery for The Palms Resort of Mazatlan

Breakfast served
In-room safe, desk, laptop workspace, blackout curtains
Breakfast served
Breakfast served
Shower, hair dryer, towels

Overview of The Palms Resort of Mazatlan

Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is RM 347
Price available on 28/04/2024

Explore the area

Map
Av. Camaron Sabalo 696, Zona Dorada, Mazatlán, SIN, 82110
  • Popular LocationMazatlan International Center7 min drive
  • Popular LocationMazatlán Aquarium8 min drive
  • Popular LocationCerritos Beach11 min drive
  • AirportMazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)34 min drive
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Room options

View all photos for Suite, Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Suite, Ocean View

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
  • 668 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 Queen Bed, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Wet bar
  • 4 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Ocean View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed, Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 Queen Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Wet bar
  • 4 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Mazatlán

The Palms Resort of Mazatlan is located in Zona Dorada, a neighbourhood in Mazatlán, and is in the entertainment district and on the beach. The Mazatlan Malecón and Plaza Machado are notable landmarks, and the area's natural beauty can be seen at Playa Norte and Cerritos Beach. Don't miss out on a visit to Mazatlán Aquarium.
Visit our Mazatlán travel guideOpens in a new window
View more Resorts in MazatlánOpens in a new window

What's nearby

  • The Mazatlan Malecón - 3 min drive
  • El Cid Country Club Golf Course - 4 min drive
  • Mazatlan International Center - 7 min drive
  • Mazatlán Aquarium - 8 min drive
  • Cerritos Beach - 11 min drive

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 35 min drive

Restaurants

  • Los Arcos - 2 min walk
  • Panamá - 1 min walk
  • Zasshi Japanese Bistro - 2 min walk
  • Zen by Zasshi - 2 min walk
  • Villa Italia - 7 min walk

About this property

The Palms Resort of Mazatlan

Resort near The Mazatlan Malecón
Located close to Cerritos Beach and Mazatlan International Center, The Palms Resort of Mazatlan provides a swim-up bar, a poolside bar and a terrace. This resort is a great place to bask in the sun with a beachfront location and beach volleyball. Treat yourself to a massage or other spa services. The on-site restaurant, Restaurant Panama, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
Other perks at this resort include:
  • An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking and valet parking
  • Cooked-to-order breakfast (surcharge), luggage storage and a front desk safe
  • Tour/ticket information, a lift and a banquet hall
  • Guest reviews speak well of the dining options, beach locale and pool
Room features
All 190 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with showers and hairdryers
  • 32-inch flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: MXN 265 to 400 for adults and MXN 265 to 400 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Pool Bar
  • Restaurant Panama
  • Suchi Roll

Things to do

  • Beach volleyball
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (7,973 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 20 January 2024 to 31 August 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 265 to 400 for adults and from MXN 265 to 400 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palms Mazatlan
Palms Resort Mazatlan
The Palms Of Mazatlan Mazatlan
The Palms Resort of Mazatlan Resort
The Palms Resort of Mazatlan Mazatlán
The Palms Resort of Mazatlan Resort Mazatlán

Frequently asked questions

Does The Palms Resort of Mazatlan have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 8:00 PM. The property will be renovating one of the swimming pools from January 20 2024 until August 31 2024 (completion date subject to change).

How much does it cost to stay at The Palms Resort of Mazatlan?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at The Palms Resort of Mazatlan on 28 Apr 2024 start from RM 347.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Palms Resort of Mazatlan pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Palms Resort of Mazatlan?

Self-parking and valet parking are free at this property.

What time is check-in at The Palms Resort of Mazatlan?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at The Palms Resort of Mazatlan?

Checkout is at noon.

Where is The Palms Resort of Mazatlan located?

Located in Zona Dorada, this beachfront resort is in the entertainment district and within 3 mi (5 km) of The Mazatlan Malecón, Playa Norte and Cerritos Beach. Mazatlán Aquarium and Mazatlan International Center are also within 6 mi (10 km).

The Palms Resort of Mazatlan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 495 out of 1002 reviews" "
Rating 8 - Good. 307 out of 1002 reviews" "
Rating 6 - Okay. 100 out of 1002 reviews" "
Rating 4 - Poor. 52 out of 1002 reviews" "
Rating 2 - Terrible. 48 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

VICTOR

Liked: Cleanliness, staff & service
Pool under construction
Stayed 3 nights in Apr 2024

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel!
Stayed 2 nights in Apr 2024

10/10 Excellent

Mimi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean view.
Stayed 3 nights in Mar 2024

6/10 Okay

Rodolfo

Liked: Staff & service
Disliked: Property conditions & facilities
Construction at the palapa and pool area.
Stayed 7 nights in Mar 2024

6/10 Okay

Gladys

Travelled with family
Liked: Staff & service
Disliked: Amenities
Overall hotel staff, both front desk and housekeeping were very friendly and helpful. We were able to check in a little early. Had a housekeeping issues that was resolved promptly. Restaurant staff, not so much. Also, most resorts/hotels have entertainment within the hotel but this resort didn’t.
Stayed 6 nights in Mar 2024

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay woth great food. Beach view was amazing.
Stayed 3 nights in Mar 2024

4/10 Poor

kathleen

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property was under constuction. Nothing was said when we bookedWorking until the middle of the night , noisy. Swim up bar was unavailable. We were directed to another pool, through piles of dirt, heavy equipment and the pool was in a great state of disrepair...peeling paint, missing tiles.... very old. There was a waiter to get drinks but he had to go all the way back to the main building so service took a very long time. Extremely disappointing to say the least. Certainly did not get what we paid for....rip off!
Stayed 2 nights in Mar 2024

10/10 Excellent

daisy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family oriented
Stayed 3 nights in Mar 2024

10/10 Excellent

Karina

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
I was bummed the pool is not open.
Stayed 1 night in Mar 2024

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in this hotel twice an we always have the best experience. I just didn’t like that the pool was being remodeled an we couldn’t enjoy it as we liked too
Stayed 4 nights in Mar 2024