Cari Kotej di Matteson

"The room was clean. Breakfast was great. Our parking was easy and the staff was amazing."

"Honestly for the price is not bad. The staff is nice, the rooms are okay, the bathrooms are the only thing I’m iffy about."

"Kay was rude , they removed my reservation without notice. Rude customer service and very poor service communication"

"Great place"

"Vending machines were not working. Also the sausage and egg option for breakfast was not very appealing. Room was very clean and the air conditioning worked great!"

"The room was clean. The jets in the hot tub were not horribly dirty, but I wasn't comfortable using it. The steam room was nice after we figured out how to use it. This property is for sexy time. That is it. That is all. And for that, it could be fun. It has a motel feel to it. I think if it were updated, it could be much better. But the lighting was dim or red. Although the ladies at the front desk were wonderfully charming, I will not be back. I didn't expect the motel feeling."

"We checked in on a busy night with a fatigued staff but everyone was super positive and calm. Great breakfast. "

"Was a very average hotel. Kind of Musty, and the bathroom didn’t have soap. I called down to ask, and no one brought it up the entire night. The room was large, but the bathroom was pretty dirty. Not worth the nearly $300 I spent."

"The room was ok. The carpet was dirty with stains and the table had cup rings all over it. We didn’t want to take our socks off. The bed was lumpy and stiff. The room smelled the smoke the entire 3 days we’re there, even though we requested non smoking. The elevators reeked of weed. We used the gym and it had outdated equipment and half the free weights were missing. The sanitation wipes were gone, so who knows when the last time anything in there was sanitized or cleaned. There’s clearly...

"Great customer service and the room was super cleaned. Thank you"

"I honestly don’t understand why this hotel has so many negative reviews. I was worried that my stay would be disappointing, but for $70 in the Chicago area, this is an incredibly fair deal. Both the hotel and my room were clean, the bed was comfortable, and I was very happy with my stay. A big bonus is that there’s a Denny’s right across the street, where I had both dinner and breakfast. There’s also a shopping plaza just a 3-minute walk away, which was very convenient."