Hotel berdekatan Matterhorn Ski Paradise

"I selected a mountain view room, but got one with no view. The hotel was nice enough to get me a dinner, but I still would have prefered the nice view. No other rooms were available."

"The room was clean. When we booked our room, we were made to believe that we had a private hot tub but the hot tub was actually shared with a room next to ours. The staff were extrmemely nice but it felt like they were pretty understaffed. It's hard to beat this lcoation and the room itself was great, just not sure if the entire experience at the hotel was worth what we paid."

"客室は清潔、スタッフも親切で丁寧、朝食はとても美味しくて種類も豊富"

"Next to the main uplift, nice Mountain View "

"amazing stuff and location "

"Staff was amazing"

"Should be a 2 star hotel not 3. Pros: - Ski-in, ski-out - Great, friendly staff Cons: - Old, run-down hotel - Poor quality food in the restaurant - Flies in the bedroom - Bedsheet and towels are low quality linen cloth - Had no hot water for showers through-out stay - Cleaners came into room despite a Do Not Disturb sign on door - No kettle, iron or safe - Lift was often broken"

"Front desk staff was unprofessional and frankly a little rude during the check out process. Gave us unsolicited advice and complained about not having enough hands to take care of our checkout. "

"Wonderful stay "

"Great hotel, great staff"

"5 Star Customer Service from all team members :)"

"Accoglienza fantastica...posto fantastico.. complimenti... ritornerò "

"This is my fifth time staying at the hotel. As good as usual and always happy to return for a holiday. Thanks Jarno "

"This was our first trip to Zermatt and I picked this hotel based on reviews. We traveled as a family with 2 adults and 2 young adults, age 20 and 15. We were very pleased. We had 2 rooms. Very clean and nice views. Housekeeping was A+. Concierge was very helpful. Breakfast buffet was awesome. Nice lobby bar with game room where you can have a drink, smoke Cuban cigars and watch a game. Piano player wonderful. Spa and pools/hot tubs perfect. You can not go wrong with this wonderful hotel!"

"Ótimo café da manhã "

"Great location, extremely helpful staff, very nice and clean property "

"Cutest hotel, exceptional breakfast, spa/sauna was an added plus! "

"The staff were brilliant and nothing was too much trouble. We were upgraded to a beautiful penthouse with views of the Matterhorn. The breakfast was excellent and they even took us to the station in the snow at a moments notice. Wonderful! "