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Reviews of Ryokan Matsukaze

2 out of 5
Ryokan Matsukaze
11-2 Nakajo, Matsumoto, Nagano

Reviews

8.0

Very good

Rating 10 - Excellent. 21 out of 56 reviews" "
Rating 8 - Good. 21 out of 56 reviews" "
Rating 6 - Okay. 9 out of 56 reviews" "
Rating 4 - Poor. 3 out of 56 reviews" "
Rating 2 - Terrible. 2 out of 56 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager very helpful and personable. Private onsen fabulous! Great stay!
Stayed 4 nights in Oct 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very down to earth place with everything you could ask for for a good nights rest.
Stayed 1 night in Dec 2022

10/10 Excellent

Kiwamu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
They have rental bicycles for no extra charge. 10-15 min. walk to the station and 5min. by bicycle.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good choice, centrally located and reasonably priced. Excellent and helpful staff, and thoroughly clean facilities. We enjoyed the free bicycles available to us as well as some free parking when we needed it. Our room was comfortable, although a little cramped; well air-conditioned, but it would have been good to have a chair as well as a bed. A good choice for Matsumoto.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Close to just about everything in the city. Don't let the location fool you, the interior is quite nice.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic true Japanese experience. Such friendly hosts and the facilities were fab, especially the option of the family bath
Stayed 1 night in Mar 2019

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, comfy room
We were warmly welcomed and checked in quickly. After a brief tour of all the facilities we were shown to our room which was just as we expected. We were happily suprised to find an onsen available for use, but unfortunately we didn't have time to use it. Overall a great experience.
Stayed 1 night in Oct 2018

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walkable and clean
I stayed one night. The room was clean and cozy. It is within walking distance to the JR station and Castle area. It is a little bit off the beaten track, but walkable to everything I wanted to do.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The man at the front desk knew little English and we knew even less Japanese, but somehow we managed to communicate enough. We watched the World Cup Japan v Columbia game on their big TV in the lobby. Also next morning when it was raining heavily he gave us a lift to the station.
Stayed 1 night in Jun 2018

10/10 Excellent

YUTO

Stayed 1 night in Oct 2023

2/10 Terrible

Saito

Stayed 1 night in Jan 2023

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

あやこ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
露天風呂に家族で入浴できました
Stayed 1 night in Nov 2022

8/10 Good

まさゆき

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
施設は綺麗でしたが、窓の鍵がかからないのは直した方がいいと思います。 布団も快適で、他は良かったです。
Stayed 1 night in Sep 2022

6/10 Okay

MASAYO

Travelled with family
Disliked: Staff & service
3😊っ
立地条件は良い
Stayed 1 night in Aug 2022

8/10 Good

YASUYUKI

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2022

4/10 Poor

ユウイチ

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

TAE

Stayed 3 nights in May 2022

8/10 Good

Yoshinori

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
ゆっくりできて良かったです
Stayed 1 night in Nov 2021

10/10 Excellent

Shimon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
安くて布団も気持ちよく、雰囲気もよくて最高でした
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適でした！
非常に綺麗でふかふかの布団で眠れて快適でした。
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with partner
お風呂が男女共用だったので女の子だけの時は嫌かもしれないと思いましたが、それ以外は値段の割に良かったです。
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

6/10 Okay

一太

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
旅館ではなく、実家にいる居心地
とても落ち着ける場所ではありました。布団もふかふかで、畳の部屋で、実家にいるような感じでした。ただ、部屋の戸が内側から閉めにくかったり、ちょこちょこ増築されている事による不具合はありました。
Stayed 1 night in May 2021

4/10 Poor

HIROSUKE

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

SHIGEO

Business traveller
料金相応です
料金相応の、設備サービスだと思います。
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Stayed 10 nights in Jan 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Momo, France

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien placé et personnel très accueillant! Très propre et matelas confortables. Vélos disponibles gratuitement ainsi que le transport à la gare. Très bon wifi.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ミニマム、快適
駅からも意外と近く、便利でした。 少し離れていて静か。 お風呂やトイレなど共同ですが、よく手入れがされていて使い易かったです。 部屋の中に鏡がなかったので、少し不便でした。
Stayed 1 night in Sep 2019

8/10 Good

Namie

Liked: Cleanliness
ノスタルジー タイム
実家に帰った様な感じでした。 お布団が清潔そうで嬉しかったです。
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
旅館…？？？
まず初めにお断りすべきは、ここは旅館ではなくて民宿です。いや、民宿ともいうべきか…ドミトリーに近いかもしれません。 非常に荒天の中、満室となったこの施設についた時の印象は最悪でした。おじさん一人で客の応対をしているらしく待たされること十数分。ようやく鍵を受け取ったと思いきやろくに施設の説明も受けないまま終了。こちらから「風呂の時間」「駐車場の停め方」等聞いてようやくその日は終了。ただ、そのおじさんはたった一人で奮闘していました。「施設の都合なんて知らんがな」ということであればサービスは最悪という評価になりますが、その点を考慮して普通としました。 部屋は、一軒家を改造して各部屋に鍵を取り付けた感じ。正直セキュリティ的に大丈夫なのか感は否めません。実際、窓の外はベランダでつながっているのに、網戸への簡易鍵などもついていませんでした。なのでなかなか窓開けもできず、クーラーの効きも強すぎたり弱すぎたりで快適度の評価は最悪。 最寄は西松本なので少し距離はありますが、自転車なら松本駅からもそこそこ近いと思います。レンタサイクルがただなので、晩御飯のため駅近辺までいくときには助かりました。送迎なども対応してくれるようです。 一番困ったのは風呂。男女でわかれていないため、必然的に貸切風呂の形態となりますが、いつあいているかは風呂までいかないとわかりません。また、常識外に長風呂のグループにぶち当たるといつまで待っても入れないことになります。外国人旅行者、家族連れの利用が多く、必然的にそういう長風呂の客も多くなる傾向があると思われます。風呂自体は施設のスペックのわりにはかなり広く、とても快適です。 もう一つ気を付けなければいけないのは、この施設にはタオル、バスタオル以外の個別のアメニティが一切ありません。風呂場にシャンプーとボディシャンプーはありますが、歯磨きや髭剃りなどは自分で用意する必要があります。私はたまたま歯ブラシ買い替え時だったので新規に購入して宿泊しましたが、まさか歯磨き粉がないとは思わなかった。なぜかたまたま手元にあった塩で代用しましたが、口がひりつくことこの上なく…。 もう一度松本に宿泊する機会があって「もう一度利用しますか？」といわれると、正直お断りすると思いますが、ご家族連れで松本近辺を観光のため長期宿泊するなどの場合には、風呂も広いし利用する価値はあるかもしれません。単に「安いから」という理由で選ぶのであれば、もう500円～1,000円プラスして駅近辺のビジネスホテルを選ぶか、いっそのことシェアハウスに泊まった方がよいかと思います。
Stayed 2 nights in Jul 2019

10/10 Excellent

TOSHIYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしいです
部屋は広く清潔です。駅から少し離れていますが、苦になるほどではありません。コンビニも近くにあります。
Stayed 1 night in Jul 2019

10/10 Excellent

masahiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
美しい景色、静かな夜
松本の美しい山々に囲まれたかわいらしい旅館です。素泊まりとは言え破格のお値段で泊まれますしコンビニもすぐそこにあります。駅から少々離れているためゆっくりくつろぐことができます。別館の大浴場は確か一日中いつでも入れたはずですのでこれもとても楽しみです。松本に用事がある時はいつもここにお世話になろうと思います。注意点は、６月にすでに蚊がいます…
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel aimable, propre. Pas de rideaux occultants
Stayed 1 night in Apr 2019

8/10 Good

fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

2/10 Terrible

Thomas, Berlin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Please avoid until desinfection
Looks clean, but I had lots of bites by bedbugs. Pillowcase was speckled with bloody spots in the morning.
Stayed 1 night in Nov 2018

8/10 Good

Juan David

Liked: Cleanliness, property conditions & facilities, room comfort
Bien, un poco alejado del castillo pero matsumoto es pequeño. El dueño no sabía ingles, pero te explicaba todo muy bien
Stayed 1 night in Oct 2018

6/10 Okay

고마니

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
마츠모토역에서 조금 먼 료칸
마츠모토역 뒤로 나와 남쪽으로 도보 15분 정도 걸어야 찾을 수 있는데 택시를 이용하면 900엔 정도 나온다. 여주인이 온천이용료 5%를 요구하는 것이 생뚱맞다. 일본어를 모르는체 했더니 아니면 말고 하더라. 시설은 깨끗하나 목욕탕이 사진으로 보는 것보다 아주 작다.
Stayed 1 night in Oct 2018

10/10 Excellent

Yoann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Siu Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I left my cap at accommodation, and the staff very nice help me to keep it.
Stayed 1 night in Sep 2018

6/10 Okay

YASU

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Virginie, Toulouse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Nous sommes une famille de 4. Nous sommes restés quelques jours à Matsumoto et nous avons bien aimé ce ryokan, en particulier car nous avons pu utiliser les vélos à disposition pour nous balader partout.
Stayed 3 nights in Jul 2018