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Reviews of Riad Amina

4 out of 5
Riad Amina
1, Derb si mouh, Sidi Benslimane Médina, Marrakech

Reviews

8.6

Excellent

Rating 10 - Excellent. 91 out of 156 reviews" "
Rating 8 - Good. 37 out of 156 reviews" "
Rating 6 - Okay. 13 out of 156 reviews" "
Rating 4 - Poor. 8 out of 156 reviews" "
Rating 2 - Terrible. 7 out of 156 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

ASSANE

Liked: Cleanliness, staff & service, property conditions & facilities
A quiet a safe gem
Stayed 1 night in Apr 2024

10/10 Excellent

matthias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, spacious, beautiful Riad in quiet street. Crisp white linen, comfy beds, lovely hosts, fantastic breakfast and a real bonus - cold plunge pool on roof terrace! Already recommended to other travellers.
Stayed 1 night in Apr 2024

10/10 Excellent

Luke, Swineshead

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were ever so helpful and always had a smile when assisting. This is a very cute riad right in the heart of the city. Perfect for couples and includes a good varied breakfast.
Stayed 3 nights in Mar 2024

10/10 Excellent

Tresia Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The raid was very lovely. Architecturally beautiful, well maintained and run family style. It felt like an extension of home where I was looked after but vacation style. As a female solo traveller sun glasses and hat are good tools to have on your daily adventures.I took advantage of the activities and pick up that they offered. Would I repeat? Yessssss!!
Stayed 3 nights in Mar 2024

10/10 Excellent

Dino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how authentic the place is, it is very beautiful and the history is even better.
Stayed 2 nights in Dec 2023

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, within walking distance of some delicious restaurants and all the action! The staff were incredible and the rooms were very clean and comfortable. They also have access to a spa which was a wonderful experience.
Stayed 4 nights in Oct 2023

2/10 Terrible

Jalil

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Disastrous Disappointment Riad Amina
Security concerns plague this ill-fated location, with reports of crime and suspicious activities in the vicinity leaving guests feeling unsafe and uneasy. The lack of a visible police presence and the absence of well-lit pathways exacerbate the sense of vulnerability, making even a short walk to the nearest convenience store a nerve-wracking ordeal. I have been followed by few strange people. My recent experience at Riad Amina was nothing short of a complete disaster. From the moment I stepped into the lobby, I was greeted by an overwhelming stench that seemed to have taken residence in every nook and cranny of the building. The staff at the front desk were indifferent, to say the least, displaying an appalling lack of professionalism and basic courtesy. The so-called "complimentary breakfast" was nothing short of a joke. Stale pastries, lukewarm coffee, and a limited selection of unappealing items left me with no option but to seek sustenance elsewhere. To top it all off, the attitude of the management when I attempted to address my concerns was dismissive and unapologetic. It was clear that guest satisfaction was not a priority for them. My advice: save yourself the headache and choose an alternative accommodation option. This hotel is a nightmare waiting to happen.
Stayed 3 nights in Oct 2023

8/10 Good

A

Travelled with family
Liked: Cleanliness, staff & service
Would recommend
Enjoyable stau
Stayed 2 nights in Apr 2023

2/10 Terrible

Tammy

Disliked: Cleanliness, staff & service, property conditions & facilities
My room smelled like sewage and the staff, while friendly, did not welcome me. Additionally, they overcharged me for taxes. Unfortunately, as a foreigner, I had no way of knowing that until it was too late.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent, rather than amazing.
Stayed with some friends. Some rooms were small but there is a good range of spaces around the Riad. The rooftop pool is relatively small. However, some of the loungers were stained. Breakfast was fine, although would have preferred a buffet rather than having it brought to the table. I would have no issue with staying here again.
Stayed 1 night in Feb 2023

10/10 Excellent

Fiona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with wonderful staff
A lovely comfortable room - compact but with everything required for a great stay. Lots of out space to socialise - both indoors and on the rooftop terrace. Very helpful and friendly staff who did everything to make our short trip fun.
Stayed 1 night in Feb 2023

8/10 Good

adel, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple , nice , pleasant , quiet , all the staff were great , breakfast was nice , rooms where simple but very clean .
Stayed 4 nights in Jan 2023

10/10 Excellent

dani

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Team is super friendly and kind, thr properly is beautiful
Stayed 5 nights in Jan 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try Riad Amina
Great staff. Clean hotel. Comfortable accomodations.
Stayed 3 nights in Jan 2023

2/10 Terrible

Zuhaib

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
DO NOT BOOK A DOUBLE ROOM! Only book this Riad if you’re going to get a suite because the double room is Tiny! They give a very small Breakfast. They give some bread and jams with a cake and a tiny pancake (however I did ask them to make an omelette for me and they did with no extra cost) Some of the staff were friendly and very helpful, while others weren’t. Very noisy inside the room at night with random activities happening outside (cat fights and random people shouting really loud). Overall the stay was just OK, but defo not worth it if you’re booking a double room

10/10 Excellent

Silvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

10/10 Excellent

Akel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to experience local town. Did not feel very safe at night walking in nearby town area, however hotel feels very safe. Staff and service was amazing, breakfast in the small sitting area was great!
Stayed 1 night in Nov 2022

6/10 Okay

Mikael

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Ok but not more
This is a small Riad in the outskirts of the old town, although within the walls of the city. Quite hard to find. it's within walking distance to the mail old town area. Our room was extremly loud due to it's site above the reception and hotel entrance area. In addition, the room did not fulfill our expectation, only window at floor bottom, reahing to your stomach.... we therefore left this hotel 1 day earlier than planned. Service is though friendly.... and nice.
Stayed 3 nights in Oct 2022

10/10 Excellent

Chloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful with acclimating us to Marrakesh- they gave honest advice on what to look out for and local price expectations. They were extremely attentive. Had a lovely hammam experience and got recommendations for a nearby barber shop. The room was very large. The courtyard and rooftop deck were great places to relax during the day.
Stayed 6 nights in May 2022

10/10 Excellent

Shauntee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was so amazing. They became like our family. Everyone genuinely cared about your time at the hotel, how your were from day to day, and your overall Morocco experience. The hotel is very beautiful and the rooms are thoroughly cleaned daily (like the floors are scrubbed down). Tea is served all day and the meals are incredibly delicious (the lamb tagine was so delectable). They help you with directions around the city. They even came to our rescue when we were lost. I would like to thank the entire staff: Younes, Fatima, the cook, and all the other staff members, including the bread man for making me and my daughter time in Morocco one to remember! We highly recommend this beautiful hotel!
Stayed 4 nights in Mar 2022
Response from :) on 29 Apr 2022
Hello, Thank you very much for your comments :) regarding the food, rooms and the staff during your stay with us. Your returns are a vital part of our establishment and it is through your constructive comments that we are able to improve the service we offer to our guests in our Riad. We very much appreciated taking the time to inform and post your precious thoughts and we look forward to seeing you again

6/10 Okay

robert

Business traveller
Liked: Cleanliness
Disliked: Amenities
location very bad neighborhood
Stayed 4 nights in Oct 2021

10/10 Excellent

Zoltan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a very nice and friendly Riad. Only minus that I can think of was that sometimes we struggled with having hot water. Apart from that it was an amazing stay and we'd definitely come back again.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
The property was very clean and the staff were very welcoming and friendly and very happy to help. Whilst I appreciate the design of the property (and there was no security issue as such), I would have liked a better locking mechanism on the room doors which would have given us a better sense of security.
Stayed 3 nights in Feb 2020

4/10 Poor

Marina, USA

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Pros: -good location, less than a half hour walk to the main market -breakfast is worth it if you get the hotel option with an included breakfast -overall quite aesthetic, with a nice rooftop terrace and jacuzzi Cons: -walls are very thin, so you can hear every little thing your neighbors are doing (and they can hear you) -the locks on the room doors don’t feel sturdy, and you need to leave your key on a wall when you leave the hotel... and the wall is VERY public, so anybody can just grab your key if they feel like it (they claim that it’s left for the maids, but we saw on multiple occasions that the maids have their own keys) -the prices for the food/drinks don’t reflect the quality thereof — high price for quite mediocre food/drinks -cleaning staff take ages with cleaning the room and often just make a huge mess and disappear for 30-60 mins at a time -they charge for the water but fail to tell you about it! They don’t even ask for the room number or anything. They just estimate the amount, which may or may not be right -upon asking the hotel what police station we should go to in order to file a report against a motorcyclist who hit us and ran at a crosswalk, the staff suggested we rethink our decision, due to the fact that such a report may “ruin that man’s life.” Completely ignoring the fact that he hit us at a CROSSWALK when the light was GREEN for us. And not only that, but he showed NO remorse and hastily fled the scene.
Stayed 4 nights in Jan 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
This riad is traditional, the building is beautiful and anyone
Stayed 5 nights in Jan 2020

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The riad was beautiful, and the staff more than helpful. The location was also good for travelers like us who enjoy walking and seeing how the locals live. We definitely recommend Riad Amina to other potential guests.
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Michael, West Palm Beach Fl.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was located in an older part of the city in a local neighborhood which was great, the staff was very informative.
Stayed 1 night in Aug 2019

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful little gem
The Riad is a little hidden gem. Beautifully kept with a Jacuzzi on the roof top and a pool too. Very good service and staff are welcoming. The rooms were spaceous and clean albeit basic for the junior suites I booked. Air-conditioning did work well on the day when it was 45 degrees outside. A few things to try - the hamam and massages were amazing. Not cheap at 45 euro but worth it. They also sell beautiful body fragrances. Try the amber one at £20 for 100ml. What is expensive is the food and drinks (London prices). The Riad charges in Euro. So it inflates the costs significantly when compared to eating out. Having said that, it's good quality so no complaints really. Taxi to Medina is about 3 euro so affordable to get out and about.
Stayed 2 nights in Aug 2019
Response from riadamina on 28 Aug 2019
It’s such a pleasure knowing that your stay at Riad Amina gave you the good sensation. We’re so glad that you had a lovely time with us. Your review can only give us more conviction to keep on with a better service. Our commitment at Riad AMINA is to go beyond expectations by providing a good quality of service in any circumstances.

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous!
Beautiful riad with lovely, accommodating staff. Small pool on the roof terrace adds something special. Only flaw: the pillows are far too poofy!
Stayed 1 night in Aug 2019

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most Hospitable Place to Stay
Our five night stay at Riad Amina was fantastic! From the moment we were greeted, we felt very welcomed. Each staff member seemed genuinely happy to see us every day and were so accommodating in every way. With its beautiful courtyard and sumptuous meals, we could not have asked for a more pleasant place to stay. We will treasure our fond memories of Marrakech because of our stay at Riad Amina.
Stayed 5 nights in Jul 2019
Response from riadamina on 7 Aug 2019
It’s such a pleasure knowing that your stay at Riad gave you the good sensation. We’re so glad that you had a lovely time with us. Your review can only give us more conviction to keep on with a better service. Our commitment at Riad AMINA is to go beyond expectations by providing a good quality of service in any circumstances.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had two rooms booked. Initially they wanted to put in another building (made as an extension to the building shown in the pics). It smelt like sewage and looked absolutely awful. After having an argument (they tried to cheat us basically) we managed to get rooms in the Riad that we originally saw and booked. The first room wasn't so bad, but the second room (for my parents with kings size bed) was terrible. The bed was a mattress on the floor and one of the sinks was flooded. Everything else was rubbish in the room. I was shocked to how bad the state was. In addition to all of this, the hosts running the hotel were rude and very sneaky. All in all it was a terrible experience mainly because I was very sad to see my parents get treated this way (as a young guy, I can handle problems like this) but seeing my parents go through this was awful. Wouldn't recommend at all! Go to Riad le Jardin A'abdou - much better!
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint, comfortable riad
Friendly staff, comfortable amenities. A bit removed from Koutabia and Jemma elFna but easy 10-15 walk. Staff and family very proud of their riad which was nice to see.
Stayed 2 nights in May 2019
Response from riad amina on 28 May 2019
We couldn't thank you enough for your review, and its our duty to make our guest's stay. To know that our work has been appretieted make us keep up the good work.Looking forward to welcome you again

10/10 Excellent

Saqib

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Excellent location, friendly staff, comfortable rooms. The hotel is clean, other than the birds and cats (which are ubiquitous everywhere in Marrakesh). The only issue, which was an issue almost every place we ate in Marrakesh, was the dining service. Just very slow (and we only ate there for breakfast, which was somewhat of a fixed menu).
Stayed 5 nights in Apr 2019
Response from Riad amina on 1 Jun 2019
We couldn't thank you enough for your review, and for sharing your lovely experience at Riad Amina . We are very pleased to hear that you had a lovely comfortable stay with us. You were really such a kind friendly family. We are looking forward to welcoming you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice riad
A beautiful riad with friendly, attentive staff. It's easy to hear the sound from the central courtyard - that's just a function of the layout, I suppose. The wifi was rather slow.
Stayed 1 night in Apr 2019
Response from riad amina on 2 Jun 2019
Thank you very much for taking the time to review our property. We are very glad that you enjoyed your stay in our Riad :).

6/10 Okay

Angela

Liked: Cleanliness, staff & service
Good value Riad shame about the location
The Riad is having some renovation so the roof terrace was not really in use - the riad has lost some charm it has been painted magnolia the smaller riad is still in the traditional colour had had so much more charm. The Riad is in the north of the midina and is quite away from any of the main attractions- what the riad does have is lovely staff all ready and willing to help and advise you
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was friendly and helpful. The food was great and the locates excellent.
Stayed 4 nights in Dec 2018

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beaitful Riad
beautiful riad stay, was concerned about the safety of the room we were staying in initially as when you closed the door from the inside you could just push it open as it was just a latch. But was not a problem. Breakfast was delicious and varied each day and the service was excellent and they just wanted to please you. It is expected of course around Marrakesh that you tip, almost for everything and everyone. Be careful as it is easy to get carried away tipping as it soon adds up. The spa was a nice excursion, the price not so much. However if you’re willing to pay to have a relaxing holiday then it’s not so much of an issue.
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas in Marrakech
Christmas in Marrakech was wonderful thanks to the staff in this beautiful riad. We were three generations in our 20s, 50s and 80s visiting Morocco for the first time, and loved exploring the nearby medina. The Majorelle gardens were about a half-hour walk away. The on-site hamam is small but the scrub and massage were heaven after a day of walking and dodging scooters. It is at the edge of the medina so you also get a feel for a neighbourhood away from the tourists. We would definitely stay here again if we’re back in Marrakech.
Stayed 3 nights in Dec 2018

8/10 Good

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018

8/10 Good

F, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and hotel close to most tourist sights
Stayed 5 nights in Nov 2018

10/10 Excellent

Anita, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful authentic riad experience
Very beautiful tranquil riad experience with an amazing genuinely caring friendly and fun staff.
Stayed 2 nights in Nov 2018

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Oct 2018